--- description: Review of Viber Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Viber | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Viber](/software/146449/viber) # Viber Canonical: https://www.softwareadvice.co.uk/software/146449/viber Page: 1 / 164\ Next: [Next page](https://www.softwareadvice.co.uk/software/146449/viber?page=2) > Viber is a web and mobile-based communication solution, which enables businesses of all sizes to connect with clients and run promotional campaigns via one-to-one chats, video calls and text messages. The application lets professionals run advertisements, convert leads and process payments. Brands can use Viber community feature to manage and interact with multiple members simultaneously, publish links to invite new users, control admin or member privileges and customize the community's image or description. Administrators can also add or remove community members and delete posted messages. It also allows marketing teams to enhance audience engagement and brand awareness using its sticker content functionality. Viber lets businesses integrate with third-party applications via API. It comes with mobile applications for iOS and Android. Support is extended via documentation. > > Verdict: Rated **4.4/5** by 4058 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 4058 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Viber Media ## Commercial Context - **Pricing model**: Per Feature (Free version available) - **Pricing Details**: The application is available for free of cost. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Luxembourg ## Features - API - Batch Communications - Chat/Messaging - Communication Management - Customer History - Feedback Management - Interaction Tracking - Interactive Content - Live Chat - Multi-Channel Communication - On-Demand Communications - Personalisation - Reporting/Analytics - Video Support ## Integrations (2 total) - Telegram - WhatsApp ## Support Options - Chat ## Category - [Customer Communications Management Software](https://www.softwareadvice.co.uk/directory/4742/customer-communications-mngt/software) ## Related Categories - [Customer Communications Management Software](https://www.softwareadvice.co.uk/directory/4742/customer-communications-mngt/software) - [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software) ## Alternatives 1. [WhatsApp](https://www.softwareadvice.co.uk/software/285733/whatsapp) — 4.7/5 (16296 reviews) 2. [Text Request](https://www.softwareadvice.co.uk/software/306855/text-request) — 4.6/5 (1193 reviews) 3. [Telegram](https://www.softwareadvice.co.uk/software/146545/telegram) — 4.7/5 (6406 reviews) 4. [LiveAgent](https://www.softwareadvice.co.uk/software/109980/liveagent) — 4.7/5 (1753 reviews) 5. [Weave](https://www.softwareadvice.co.uk/software/158992/weave) — 4.3/5 (668 reviews) ## Reviews ### "Happy viber" — 5.0/5 > **Eva** | *20 March 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The emoticons is in a way to express how you feel in the moment, I don't think anyone can write it down more words about the app. > > **Cons**: None I can't say anything about it. Because is an app to chat with friends and friends I can't say more. > > Is good way to interact with friends also make international calls, should be free international calls. ----- ### "Viber positive Review" — 5.0/5 > **Rooshan** | *5 December 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I am using Viber to contact my colleagues, friends and family. I found it very convenient and easy to use. Quality of audio and video call are also very good. > > **Cons**: The viber out call feature offers very less countries and even the limited countries have further limitation of use for only specific numbers. Special numbers are not allowed. > > My overall experience is excellent, except viber out call feature that offers for limited countries, i found it excellent to contact with internet. ----- ### "Yusuph Viber" — 3.0/5 > **Yusuph** | *13 December 2023* | Building Materials | Recommendation rating: 6.0/10 > > **Pros**: It came as an alternative for Whatsapp and it wasn't overloaded with many people. > > **Cons**: Not so many people are aware with it so it's hard to engage with customers. ----- ### "Viber Software" — 5.0/5 > **Antoinette** | *17 October 2022* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: The most impactful feature of this software was the audio and also the design aspect of this software. The visuals were stunning and beautiful. This software was very simple and easy to use. I love how fast i can send and receive messages with using this software as well. The integration process was very easy for me because of the intensive user activity that I'm connected with while using this amazing software. > > **Cons**: You have to have a good internet source to run this software. Or the downside would be a total inconvenience as your trying to enter links which can become a bit complicated and somewhat a tedious experience. As this software is surprisingly not as versatile as it seems to be. There are aspects that are difficult to use with this product. Example would be: You are not able to ban an undesired call or unknown user because it seems that Viber does not have an ad blocking feature. Also, there is no option to dial any landline numbers using this software as well and you cannot use Viber without Wi-Fi connectivity. ----- ### "Viber is an excellent application for exchanging messages and calls, and it is also very easy to use." — 5.0/5 > **Alan** | *12 April 2025* | Internet | Recommendation rating: 10.0/10 > > **Pros**: I found the app to be quite easy to use, as well as being free and very similar to WhatsApp. It allows you to make calls and send free messages and also has some different features. Other than that, the app is very good. > > **Cons**: At least for me, who uses my cell phone, the experience for calls or long videos has not been so good because of the excessive battery consumption, and depending on the internet connection, the quality is very poor. > > My overall experience with Viber is excellent\! I've been using it since I got my first cell phone in 2014. Even though I have other apps, I still really enjoy using it to make free calls between other users of the app. I highly recommend it to anyone. ----- Page: 1 / 164\ Next: [Next page](https://www.softwareadvice.co.uk/software/146449/viber?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/146449/viber) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data