--- description: Review of Hello Club Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Hello Club | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Charity Software](/directory/4280/nonprofit/software) > [Hello Club](/software/145126/hello-club) # Hello Club Canonical: https://www.softwareadvice.co.uk/software/145126/hello-club Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/145126/hello-club?page=2) > Hello Club is a cloud-based solution for managing clubs and members, designed for Sports Clubs such as Racket Sports, Yachting, as well as NFPs like Community Trust, Hobby Groups, Chambers of Commerce, and Business Networks. It offers a range of powerful features, including membership renewals, event management, court bookings, online payments, facility access control, visitor log/contact tracing, and reporting. With Hello Club, you have complete control over both your members and casual players/visitors in your admin portal. With secure online payment integration, members can easily enroll and renew their memberships online through a self-service portal. The membership renewal process is fully automated, with timely reminders for expiring subscriptions or outstanding payments. You can also collect online payments while effortlessly managing your accounts through Xero integration and weekly financial reports. Stay connected with your members using Hello Club's built-in mailer, which seamlessly integrates with Campaign Monitor or Mailchimp. Streamline court bookings and events with ease. Members can book courts or other areas themselves, while you have the flexibility to set booking restrictions based on peak hours, memberships, and roles. Enable booking reminders and block out areas for one-off, multi-day, or recurring events. Increase your revenue with guest ticketing and more. For added convenience (optional), you can integrate Hello Club with facility access control systems. This allows you to monitor and control doors and court lights remotely, ensuring efficient management of your facilities. Generate comprehensive reports on various aspects such as members, memberships, finances, court usage, and more. Transform the way you manage your organisation today. Try Hello Club for free now. Services are offered on a monthly or yearly subscription basis. Support is available via phone, email, and live chat. > > Verdict: Rated **4.7/5** by 46 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 46 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Frello - **Location**: Tauranga, New Zealand - **Founded**: 2015 ## Commercial Context - **Starting Price**: NZ$48.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Entry plan: $29/month, up to 100 members Standard plan: $59/month, up to 350 members Premium plan: $89/month, up to 1000 members Custom plan: starts at $179/month, unlimited members Free trial available for all plans. Two months free if paying annually. The above pricing is in US$ and may differ in your local currency. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, New Zealand, Singapore, Switzerland, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accounting - Accounting Integration - Alerts/Notifications - Application Management - Attendance Management - Attendance Tracking - Automated Scheduling - Availability Management - Belt Ranking Classification - Billing & Invoicing - Booking Management - CRM - Calendar Management - Calendar Sync - Chapter Management - Class Management - Class Scheduling - Client Management ## Integrations (6 total) - Campaign Monitor by Marigold - Gmail - Google Calendar - Mailchimp - Stripe - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Charity Software](https://www.softwareadvice.co.uk/directory/4280/nonprofit/software) ## Related Categories - [Charity Software](https://www.softwareadvice.co.uk/directory/4280/nonprofit/software) - [Sports League Software](https://www.softwareadvice.co.uk/directory/4434/sports-league-management/software) - [Martial Arts Software](https://www.softwareadvice.co.uk/directory/4246/martial-arts/software) - [Scheduling Software](https://www.softwareadvice.co.uk/directory/4738/scheduling/software) - [Club Management Software](https://www.softwareadvice.co.uk/directory/4660/club-management/software) ## Alternatives 1. [Join It](https://www.softwareadvice.co.uk/software/107799/join-it) — 4.7/5 (82 reviews) 2. [Mindbody](https://www.softwareadvice.co.uk/software/188104/mindbody) — 4.0/5 (2982 reviews) 3. [SmartRec](https://www.softwareadvice.co.uk/software/345504/smartrec) — 4.3/5 (146 reviews) 4. [ToucanTech](https://www.softwareadvice.co.uk/software/121168/toucantech) — 4.9/5 (151 reviews) 5. [Raklet](https://www.softwareadvice.co.uk/software/46565/raklet) — 4.7/5 (92 reviews) ## Reviews ### "Club management done right" — 5.0/5 > **Phillip** | *3 April 2019* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: The ease with which we can add custom user fields to hold information required by legislation affecting our club > > **Cons**: The lack of a limited admin role - you can either see everything but edit nothing, or see and edit everything. Not every admin member should be trusted with super admin privileges. > > Since the beginning Liat and the team at HelloClub have been a pleasure to deal with. The software itself does what we need it to do and we were even able to have a custom solution built to allow our existing swipe access system to be integrated into HelloClub ----- ### "Hello Club has made an enormous difference to the management of our sports club" — 5.0/5 > **Charles** | *14 March 2023* | Sports | Recommendation rating: 10.0/10 > > **Pros**: It works easily for administrators and members alike. It's intuitive, we rarely get comments from members which I take to be a good sign because, if they had any complaints they would be raised very quickly\! > > **Cons**: We would like to be able to tweak the system in small ways e.g. to include family discounts on membership fees and to automatically calculate pro-rated membership fees for membership periods which are not one year. > > We are extremely happy with the Hello Club system. It has given our club a much more professional interface with the members and has transformed important aspects of the club's administration by making so much of it easy to do. It has saved administrators significant amounts of time. ----- ### "Brief review" — 4.0/5 > **Colin** | *20 March 2023* | Sports | Recommendation rating: 7.0/10 > > **Pros**: Access controls on mobile. Look and feel quite nice. Support very good > > **Cons**: Access models and membership type overlaps are too complicated > > Positive ----- ### "Excellent - surpasses expectations" — 5.0/5 > **John** | *4 April 2023* | Sports | Recommendation rating: 10.0/10 > > **Pros**: It is simple and relatively easy to use as an Admin. Members like having all their information in one place, and HC integrates seamlessly with Xero, Stripe \& MailChimp. > > **Cons**: Inability to do incremental updates, plus the fact that the use of Stripe is mandatory for seamless integration (and Stripe hangs on to funds for longer than other gateways). EFTPOS integration would be a big benefit. > > They are brilliant to deal with - the customer service is outstanding - quick response times, helpful advice and willingness to go the extra mile. Something others aspire to but never reach. ----- ### "Bayswater Bowling and Recreation Club" — 5.0/5 > **Shane** | *15 March 2023* | Sports | Recommendation rating: 10.0/10 > > **Pros**: We use Hello Club mainly for managing our membership base. It is really friendly to use and easy to learn on the fly. The support is helpful when I can't work things out myself. Support also listens when I have suggestions on how to improve things and over the last few years, have made some changes due to our discussions. > > **Cons**: Lots of function that we haven't used and are unlikely to use. Simplified versions best suit the Club. > > Hello Club has been a huge win for our Club. There were other options out there and we are glad we decided to go with Hello Club. It has made the management of our membership data base so much easier than expected. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/145126/hello-club?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/145126/hello-club) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data