--- description: Review of Teletrac Navman DIRECTOR Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Teletrac Navman DIRECTOR | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Trucking Software](/directory/1064/trucking-dispatch/software) > [Teletrac Navman DIRECTOR](/software/14312/teletrac) # Teletrac Navman DIRECTOR Canonical: https://www.softwareadvice.co.uk/software/14312/teletrac Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/14312/teletrac?page=2) > Teletrac Navman provides a cloud-based fleet management platform designed to help businesses capture fleet performance data including driver safety analytics, location tracking, job management, vehicle maintenance and compliance within one system. The program is accessible on connected mobile devices and is used by both small companies and national corporations. Key features offered within the platform include job management (assignment and routing); customizable digital workflows for maintenance and inspections; a flexible control panel so users they can manage how they interact with their fleets; DOT-compliant electronic driver logs, eliminating the need for paperwork; safety analytics that track driver behavior with scorecards and dashboards; vehicle diagnostics, which help fleet managers fix maintenance issues before they become major problems. Industries served by Teletrac Navman includes trucking, construction, service and government. Customers can reach out to their support team via phone and email 24/7. > > Verdict: Rated **2.7/5** by 46 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.7/5** | 46 Reviews | | Ease of Use | 3.3/5 | Based on overall reviews | | Customer Support | 2.6/5 | Based on overall reviews | | Value for Money | 2.5/5 | Based on overall reviews | | Features | 3.1/5 | Based on overall reviews | | Recommendation percentage | 40% | (4/10 Likelihood to recommend) | ## About the vendor - **Company**: Teletrac Navman - **Location**: Garden Grove, US - **Founded**: 1988 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: (Free Trial) - **Pricing Details**: Contact Teletrac Navman for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United Kingdom, United States ## Features - Activity Dashboard - Activity Tracking - Alerts/Notifications - Asset Tracking - Carrier Management - Dispatch Management - Driver Management - EDI - Employee Management - Fleet Management - For Drivers - Fuel Management - Fuel Tracking - GPS - Historical Reporting - Inspection Management - Job Management - Live Driver Tracking - Location Tracking - Maintenance Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Trucking Software](https://www.softwareadvice.co.uk/directory/1064/trucking-dispatch/software) ## Related Categories - [Trucking Software](https://www.softwareadvice.co.uk/directory/1064/trucking-dispatch/software) - [Transportation Dispatch Software](https://www.softwareadvice.co.uk/directory/1690/taxi-dispatch/software) - [Delivery Scheduling Software](https://www.softwareadvice.co.uk/directory/3701/delivery-scheduling/software) - [Transportation Management Systems](https://www.softwareadvice.co.uk/directory/252/transportation-management-software/software) - [GPS Tracking Software](https://www.softwareadvice.co.uk/directory/866/gps-tracking/software) ## Alternatives 1. [Samsara](https://www.softwareadvice.co.uk/software/51789/samsara) — 4.5/5 (944 reviews) 2. [One Step GPS](https://www.softwareadvice.co.uk/software/179974/one-step-gps) — 4.8/5 (261 reviews) 3. [Motive](https://www.softwareadvice.co.uk/software/51721/motive) — 4.5/5 (1687 reviews) 4. [Connecteam](https://www.softwareadvice.co.uk/software/109560/connecteam) — 4.6/5 (5058 reviews) 5. [Elite EXTRA](https://www.softwareadvice.co.uk/software/88789/elite-extra) — 4.7/5 (356 reviews) ## Reviews ### "Very disappointed of the team members" — 1.0/5 > **victor** | *23 May 2018* | Package/Freight Delivery > > **Pros**: its cheap and the gps system work , other than that very disappointed no other pros for teletrac than those > > **Cons**: you can not get a hold of no-one , when you call them , they dont answer , when you e-mail them they dont respond very bad customer service > > we have used the GPS system , but when it came time to cancel our service ... ohh god it took us 1 full month just to get a-hold of some one, we have called every single day all of their listed phone numbers , we have e-mailed them countless times , in the end we had to call our bank and put a stop on their automatic billing. Finally after 1 month and something , we have been contacted via e-mail by one of their representatives and they canceled our service providing us a reference cancellation number. after 5 mounts of not using them , guess what , their billing department sends us an open invoice - asking us what is going on and why we are not paying our bills . we were shocked , they are trying to get now money from us for not having in their data base that we have canceled. Immediate we have provided the accounting department of teletrac our "cancellation reference number" and a copy of the e-mail of their representative that have closed our account . She responded its not her problem and we need to speak with the guy that we canceled with. This is how they do business . Btw its 5/23/18 and it has been 2 days of us trying to speak with one of them and take care of that nonsense. ----- ### "Director review" — 4.0/5 > **Tony** | *10 December 2019* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10 > > **Pros**: Ability to monitor trucks/drivers. Track maintenance. > > **Cons**: ELD in truck hardware fails to easy....cords being pinched. Installation varied each vendor. Functionality lacks at times. > > Overall seeing where our trucks are, speed and traffic has been wonderful. Paying for a government issued product doesn't make us happy. And converting to team drivers has been extremely tough to find enough drivers. Expenses have doubled but freight is still the same. ----- ### "Former Teletrac user switched to Samsara" — 3.0/5 > **Randy** | *21 March 2024* | Transportation/Trucking/Railroad | Recommendation rating: 3.0/10 > > **Pros**: Was best option at the time for AOBRD compliance > > **Cons**: When time came to switch from AOBRD to ELD we chose to switch to Samsara because of video features and ease of installation > > Poor, when we chose not to renew our contract we had a lot of issues getting their billing department to make the correct adjustments ----- ### "Excellent Way to View and track trucks" — 4.0/5 > **Nancy** | *18 July 2017* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10 > > **Pros**: This had been a wonderful experience using this software. I find myself getting caught up on looking at all the features. It really makes me want to look and see where my trucks are and what they are doing. You can zoom in and get a Ariel view and even see what parking spot the truck in is at a truck stop. > > **Cons**: Took just a little bit to get use to all the features that you can keep up with the trucks. There is a lot of stuff that the software will do you just have to use it to get use to it. ----- ### "Horrible experience" — 1.0/5 > **Matt** | *20 February 2019* > > **Pros**: When it works the user interface is not complicated > > **Cons**: Tablets malfunction on a regular bases. Customer service is TERRIBLE. > > DO NOT USE UNLESS YOU DO NOT HAVE ANOTHER CHOICE I’d give them negative starts if possible due to the amount of lost time and aggravation trying to get units fixed or get them to send us replacement units. The Samsung units we were issued continuously malfunction. Drivers cannot log in, get logged off randomly. Units bubble out and screens go blank. Customer service is a joke. They will issue you a case number and then never follow up. They will waste huge amounts of your driver’s time trying to diagnose the issues which they will never have a solution to. You can never get a hold of a manager in order to escalate your issue. Your cases will be randomly closed without any resolutions. All current customers that are having these issues should file a class action against Teletrac and force them to provide the service that is required or they should be forced to close their doors. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/14312/teletrac?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/14312/teletrac) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data