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description: Review of Slack Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Slack | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Slack

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> Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financial services, retail, transport, and logistics.&#10;&#10;&#10;Slack provides public channels for members across organizations to start conversations. Private channels enable interaction within smaller teams, and direct channels help send messages directly to colleagues.&#10;&#10;&#10;Slack incorporates feeds from social media into the application and blends them with ongoing conversations in various channels. Files such as PDFs, images, documents, and spreadsheets can be shared via drag and drop.&#10;&#10;&#10;Slack archives messages, notifications, files (as well as the contents of files) and projects, all of which can be searched for later. Slack allows users to customize their notifications and reduce their scope. All changes are reflected in the native applications available for iOS and Android.
> 
> Verdict: Rated **4.7/5** by 24244 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 24244 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Slack
- **Location**: San Francisco, US
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$8.75
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Slack is available across three premium tiers with pricing based per user per month, outlined below:&#10;&#10;Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly)&#10;&#10;Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly)&#10;&#10;Enterprise Grid: contact Slack for custom pricing details
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Japanese, Spanish
- **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway and 6 more

## Features

- @mentions
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Archiving & Retention
- Audio Calls
- Audio Capture
- Authentication
- Brainstorming
- CRM
- Calendar Management
- Call Conferencing
- Call Recording
- Call Routing
- Chat/Messaging
- Chatbot
- Collaboration Tools

## Integrations (182 total)

- 5pm
- Aha\!
- Airbrake
- Aircall
- Airtable
- Amplitude
- Any.do
- AppSignal
- Asana
- Assembla
- Automile
- Azuqua
- AzureDesk
- Baremetrics
- Beanstalk

... and 167 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Sales Engagement Platform Software](https://www.softwareadvice.co.uk/directory/4071/sales-engagement/software)

## Related Categories

- [Sales Engagement Platform Software](https://www.softwareadvice.co.uk/directory/4071/sales-engagement/software)
- [Sales Enablement Software](https://www.softwareadvice.co.uk/directory/595/sales-enablement/software)
- [Screen Sharing Software](https://www.softwareadvice.co.uk/directory/4402/screen-sharing/software)
- [Internal Communication Software](https://www.softwareadvice.co.uk/directory/4370/employee-communication-tools/software)
- [Knowledge Management Software](https://www.softwareadvice.co.uk/directory/1884/knowledge-management/software)

## Alternatives

1. [Microsoft Teams](https://www.softwareadvice.co.uk/software/397766/microsoft-teams) — 4.5/5 (11181 reviews)
2. [Connecteam](https://www.softwareadvice.co.uk/software/109560/connecteam) — 4.6/5 (5322 reviews)
3. [Google Workspace](https://www.softwareadvice.co.uk/software/344998/google-workspace) — 4.7/5 (87163 reviews)
4. [Asana](https://www.softwareadvice.co.uk/software/5576/asana) — 4.5/5 (13779 reviews)
5. [Basecamp](https://www.softwareadvice.co.uk/software/4057/basecamp) — 4.4/5 (14458 reviews)

## Reviews

### "A Powerful Communication Hub for Modern Teams" — 5.0/5

> **Ramon** | *26 October 2026* | Program Development | Recommendation rating: 9.0/10
> 
> **Pros**: how easily it connects people and tools in one place. The integrations with Google Drive, Calendar, and other platforms are especially useful, while reminders, huddles, and customizable notifications make everyday communication much more efficient.
> 
> **Cons**: One area that could be improved is the notification management, as it can sometimes feel overwhelming when several channels are active. Also, finding older files or specific information through the search function isn't always as straightforward as expected.
> 
> Slack has become an essential part of our daily operations. It provides a flexible and organized environment for sharing updates, coordinating tasks, and staying connected across different departments. Its reliability, integrations, and user-friendly design make it a valuable tool for modern teamwork.

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### "Slack is the best chat communication tool out there" — 5.0/5

> **Chris** | *4 October 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: The use between platforms is seamless and very easy to use.  Going from laptop to phone and back to laptop is seamless and takes no time to update, making it very efficient.
> 
> **Cons**: Replying to replies does not automatically notify you a message was received, same as reacting to a message with an emoji.
> 
> Overall has been great, no training needed on how to use it, very intuitive and helps us stay seamless in our communication.  The pro version has some great options that integrate AI and is actually useful tools.

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### "Absolutely the best; wish my team utilized it better" — 5.0/5

> **Anonymous User** | *24 July 2026* | Higher Education | Recommendation rating: 10.0/10
> 
> **Pros**: Absolutely the best communication tool still. It's still very easy to use, share, promote collaboration and communication, and has enough tools built in.
> 
> **Cons**: It can be used a little too aggressively by teams and people turning it into a social media-like environment.

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### "Slack at Work" — 4.0/5

> **Bart** | *23 October 2026* | Internet | Recommendation rating: 9.0/10
> 
> **Pros**: I like how easy Slack makes it to communicate with individuals or groups without relying on lengthy email chains. Channels are useful for keeping conversations organized by topic, and being able to search previous discussions is a big plus. I also appreciate how well it integrates with other tools, making it convenient to keep up with information and activity in one place.
> 
> **Cons**: Slack can get a little overwhelming when you're involved in multiple channels and conversations throughout the day. Important information can sometimes get buried under newer messages, and notification management takes some getting used to. Threads help keep discussions organized, but they can also make it easy to overlook a response or lose track of a conversation.
> 
> Overall, I've had a good experience with Slack. It's a reliable and convenient communication tool that makes it easy to stay connected, share information, and collaborate without adding unnecessary complexity. There are a few areas where navigation and notification management could be improved, but the benefits generally outweigh those frustrations. It's become one of those tools that's easy to take for granted because it works well for everyday communication.

-----

### "Great for team communication" — 4.0/5

> **Joshua** | *28 October 2026* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: Slack makes it really easy to communicate with coworkers without having everything buried in email. Channels are useful for keeping different projects and topics separate, and the search functionality is pretty good. If you just need casual chat messages without large amounts of chat history retention, you can get away with a very low cost option.
> 
> **Cons**: The only con I have for this service is not even it's own fault. The con is that most businesses already have Microsoft Teams included in existing licenses. That makes it difficult to justify any additional cost for Slack, since it doesn't really add anything (nothing we needed anyway) beyond Teams.
> 
> Slack is a very good communication tool. It's easy to use, generally responsive, and does a nice job of keeping people connected throughout the day, and inexpensive. Being able to quickly discuss technical issues, share screenshots, and coordinate work without endless email chains is a big plus.&#10;&#10;However, it's worth considering whether you really need another paid communication platform if your company already has Microsoft Teams. Overall, though, Slack does its job very well.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/154669/slack)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/154669/slack> |
| en | <https://www.softwareadvice.com/remote-support/slack-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/154669/slack> |
| en-GB | <https://www.softwareadvice.co.uk/software/154669/slack> |
| en-IE | <https://www.softwareadvice.ie/software/154669/slack> |
| en-NZ | <https://www.softwareadvice.co.nz/software/154669/slack> |
| fr | <https://www.softwareadvice.fr/software/154669/slack> |

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