About iClassPro
iClassPro pricing
iClassPro does not have a free version but does offer a free trial. iClassPro paid version starts at US$129.00/month.
Alternatives to iClassPro
iClassPro Reviews for UK Users
Feature rating
- Industry: Sports
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great Option For Swim Schools
Very positive experience with iClassPro overall. Easy setup process and information transfer with help of customer service reps. The cons for the system are minimal compared to the pros. Cloud based system keeps information safe and available from anywhere.
Pros
Constantly evolving and improving and adding features. Wonderful customer service. Comprehensive solution for scheduling lessons and birthday parties, customer management and online access for parents and staff.
Cons
Notes are difficult to work with because there isn't one simple place to see or search for them for account related information, student information, enrollment information, etc. There isn't a designated option for managing private lessons. Mass text messages can't be sent from the 'classes' page and filtering specific classes or days is cumbersome at best in the 'family' and 'student' pages and that is important for contacting specific classes for cancellations, make-ups, etc.
- Industry: Recreational Facilities & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
GREAT SWIM SCHOOL MANAGEMENT SOFTWARE!
Overall it's positive. But when things dont work right, or as they should & customers are getting upset at you for something you can't control it's frustrating
Pros
Easy class scheduling, parents app access and dashboard, website integration.
Cons
New features or changes to system arent announced. So sometimes there's a new learning or we have to change how we used to do things.
Alternatives Considered
Jackrabbit SwimReasons for Choosing iClassPro
It wasnt handling the large volume we had. Not enough features.Switched From
Acuity SchedulingReasons for Switching to iClassPro
Easier set up than jack rabbit. Jack rabbit asked intrusive mandatory questions of the parents. Also class registration for parents was annoying, long, and frustrating- Industry: Sports
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Iclasspro is the best software hands down. I have tried most of the others.
Amazing. Always easy and helpful. Product does what I need and then some.
Pros
Customer Service and the features they release regularly. They listen to what their customers need and are always trying to make the software better.
Cons
Nothing - I dont have any issues I do not like.
Alternatives Considered
Jackrabbit GymnasticsReasons for Choosing iClassPro
No phone number to call only email. [sensitive content hidden] would call me on my cell when he needed me but the ONE time their server was down for multiple days and I wasn't able to contact through support for several days I called his cell to find out what was going on and he told me to never reach out on his cell again for support to use the site (Which was down) Showed me zero compassion for my business being dead in the water for multiple days because of their software. Time to switch.Switched From
Jackrabbit GymnasticsReasons for Switching to iClassPro
Staff, services, ease of use, does what we need and more.- Industry: Sports
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Wonderful initially, poor support and promises
Wonderful in setup, poor follow up or support
Pros
Interaction with the families and passing the administration to them
Cons
No promised interaction with Xero and support after initial set up
- Industry: Recreational Facilities & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Love Love Iclass Pro!!
We have been using iclass for about 2 months and I am still working on finding out all the things about it.
Pros
I love the customer service and how knowledgeable everyone is and willing to not get upset with us for not knowing.
Cons
To be honest at this time I do not see anything that I think is a con.