--- description: Review of HotSchedules Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: HotSchedules | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Restaurant Management Software](/directory/2165/restaurant-management/software) > [HotSchedules](/software/137122/hotschedules) # HotSchedules Canonical: https://www.softwareadvice.co.uk/software/137122/hotschedules Page: 1 / 20\ Next: [Next page](https://www.softwareadvice.co.uk/software/137122/hotschedules?page=2) > HotSchedules is an online employee scheduling and engagement app designed for independent hospitality businesses. The app features an intuitive scheduling interface with drag-and-drop functionality. It also includes demand forecasting that factors in POS data and other variables, as well as built-in compliance tools. This allows managers to create schedules 75% faster and deploy staff more efficiently. HotSchedules integrates with your POS to generate labor and sales data so your managers schedule the optimal number of employees every shift. Historical data, weather, events, and more are all considered\! Employees enjoy a seamless experience with the 5-star rated mobile app, which enables them to easily swap, drop, and pick up shifts. The app also integrates with Google Calendar and provides in-app messaging to protect personal contact information. This level of control and flexibility helps create optimal employee experiences, boosting engagement and retention. The above-store experience provides customized dashboards, automated reports, and visibility into performance across locations. Seamless POS integration delivers insights into sales data, allowing managers to make informed decisions that drive profitability. With over 17 million data points analyzed, HotSchedules' forecasting capabilities improve accuracy by 75%, ensuring optimal staffing levels and eliminating over- and under-staffing issues. Further empower operational excellence with our digital Logbook allowing you to maintain control of your brand’s communications and operational procedures. Create mobile-first tasks lists, delegate to-dos, and assign follow-ups (use our 70+ pre-built templates if you’re not sure where to start). Eliminate communication breakdowns and Post-it note nightmares with digital store logs and staff journals, allowing you to easily store important information like store deposits, complaints, and employee incidents (great for performance appraisals\!). And finally, ace health inspections with food safety compliance measures including recording wireless temperature readings and time-stamped verification of all compliance tasks. HotSchedules Time \& Attendance solution ensures payroll accuracy, further maintains labor compliance, and reduces processing time. Equally important, it will prevent early clock-ins (also called time theft or buddy punching). Just with enforced punctuality and overtime alerts, HotSchedules saved a store .5% in labor costs, putting an additional $17,500 per store back into the restaurant\! HotSchedules is also equipped with employee surveys, health checks, and many customization capabilities. Your team will not only be equipped with the industry’s most widely adopted scheduling software, but 24/7 support. In the spirit of making your lives easier, not harder, your onboarding process will include live trainings, an implementation team to set HotSchedules up for your unique needs, and a dedicated customer success manager who will never upsell you, only support you. > > Verdict: Rated **4.4/5** by 467 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 467 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Fourth - **Location**: London, UK - **Founded**: 1999 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Portuguese, Spanish - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Approval Process Control - Attendance Management - Attendance Tracking - Automated Scheduling - Availability Management - Budgeting/Forecasting - Calendar Management - Calendar Sync - Clock In/Out - Collaboration Tools - Communication Management - Compliance Management - Compliance Tracking - Cost Management - Customer History - Customisable Reports ## Integrations (19 total) - Aireus - Aloha EPOS - Focus POS - Genius - JTECH Table Management - Lucas Warehouse Optimization Suite - Ordyx - Ottimate - PAR POS - PDQ POS - RPOWER - Restaurant Manager by Action Systems - Revel Systems - Silverware Avrio - SpotOn ... and 4 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Restaurant Management Software](https://www.softwareadvice.co.uk/directory/2165/restaurant-management/software) ## Related Categories - [Restaurant Management Software](https://www.softwareadvice.co.uk/directory/2165/restaurant-management/software) - [Restaurant Scheduling Software](https://www.softwareadvice.co.uk/directory/1658/restaurant-scheduling/software) - [Online HR Software](https://www.softwareadvice.co.uk/directory/369/web-based-hr-software/software) - [Employee Scheduling Software](https://www.softwareadvice.co.uk/directory/497/employee-scheduling/software) - [Workforce Management Software](https://www.softwareadvice.co.uk/directory/374/workforce-management-software/software) ## Alternatives 1. 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HS has allowed our teams to ensure we are properly scheduled while having an understanding of what impact that schedule will have financially. > > **Cons**: While there are many great features and we do believe that HS is the industry standard, that is reflected in the price. > > Having been a partner of HS for over a decade, HS has been a integral part of our business. We have had a great overall experience with them. ----- ### "Fantastic budgeting and labor tools\!" — 4.0/5 > **Leanna** | *23 September 2026* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: HotSchedules is a fantastic tool for budgeting and labor management. I’ve used the platform extensively while opening more than 20 restaurants, and having scheduling, labor, and budgeting connected gives our operators much better visibility into their business. When everything is working as intended, it’s an extremely useful operational tool. Support can also be fantastic, and I’ve noticed a definite uptick recently in both responsiveness and the overall quality of support. > > **Cons**: My experience has been somewhat hit or miss, particularly when it comes to integrations. It isn’t always clear what integrates, exactly how it works, or where an issue is coming from when multiple systems are involved. Some of that is also dependent on our POS provider, so it’s not entirely on HotSchedules, but I’d love to see more transparency and documentation around integration capabilities and troubleshooting. > > Overall, after opening 20+ restaurants using HotSchedules and its integrated products, I’ve had a generally positive experience, although it can be hit or miss at times. The budgeting and labor tools are especially valuable and have become an important part of how we manage our restaurants. Integrations have probably been the biggest challenge—sometimes it isn’t completely clear what works together, how it works, or where an issue originates. To be fair, some of that also comes down to our POS provider. Support has improved noticeably recently, which has been great to see. Better documentation and clarity around integrations would take an already valuable operational tool to the next level. ----- ### "The best tool for schedule management" — 5.0/5 > **Taurra** | *25 October 2019* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I've been using HotSchedules since I was a front of house employee in restaurants. It's the easiest tool for scheduling, swapping, and communicating with teams. > > **Cons**: Nothing\! I have no complaints about HotSchedules. > > Overall, my experience with HotSchedules has been very positive. Both as a user and an administrator. ----- ### "Hot schedules, how I love thee" — 5.0/5 > **Mallory** | *12 March 2026* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Hot schedules will adjust your labor as you schedule people, so if employee a is close to overtime and you schedule them you will know instantly if they hit it and by how much time. > > **Cons**: Nothing, my current job doesn’t use hot schedules and I miss it so much. Now I am stuck doing an excel sheet schedule and the forwarding it to an admin to enter it into two systems. > > I miss working with it and I usually don’t say that about software but it really made scheduling so much easier. We have another schedule app now and if someone didn’t download they all they won’t get told their schedule. Hot schedules will email and text to anyone ----- ### "HotSchedules: Reporting and Schedules Made Easy" — 5.0/5 > **Elizabeth** | *15 September 2026* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: HotSchedules is incredibly user friendly. The system makes scheduling, reporting, and editing a quick and easy process. Customer support is quick to act and Moe Lapaz, our Customer Success Manager, is always following up to make sure that any issue is resolved. > > **Cons**: There is nothing about HotSchedules that I dislike. There are no complaints here. It is a great system to use. > > HotSchedules has made reporting and payroll a breeze. I can quickly identify shift inaccuracies and ensure that they are fixed prior to payrolls being locked. ----- Page: 1 / 20\ Next: [Next page](https://www.softwareadvice.co.uk/software/137122/hotschedules?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/137122/hotschedules) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data