--- description: Review of Formstack Forms Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Formstack Forms | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Survey Software](/directory/4503/survey/software) > [Formstack Forms](/software/136081/formstack) # Formstack Forms Canonical: https://www.softwareadvice.co.uk/software/136081/formstack Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.uk/software/136081/formstack?page=2) > Formstack Forms is a cloud-based solution that helps businesses automate processes of creating digital forms and collecting data for surveys, leads, registrations, and more. Key features include data routing, file uploads, data encryption, payment collection, and form analytics. Formstack Forms offers multiple features, including integrations with various payment processors, cloud-storage providers, CRMs, accounting tools,  project management software, and more. Formstack Forms puts data security first and supports HIPAA use cases. With features like data encryption, SCIM, and invisible reCAPTCHA, its helps keep user data safe. > > Verdict: Rated **4.0/5** by 121 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 121 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Formstack - **Location**: Indianapolis, US ## Commercial Context - **Starting Price**: US$83.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, US Virgin Islands, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Approval Process Control - Attendee Tracking - Autofill - Badge Management - Business Process Automation - CRM - Calendar Management - Class Registration - Collaboration Tools - Compliance Tracking - Conditional Logic - Contact Management - Customisable Dashboard - Customisable Forms - Customisable Reports - Customisable Templates ## Integrations (49 total) - AWeber - Act-On - Amazon Cloud Search - Box - Campaign Monitor by Marigold - Capsule - Conga Sign - ConnectWise CPQ - Constant Contact - Creatio CRM - Dropbox Business - Drupal - Emma by Marigold - Formstack Documents - FreshBooks ... and 34 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Survey Software](https://www.softwareadvice.co.uk/directory/4503/survey/software) ## Related Categories - [No Code Platform Software](https://www.softwareadvice.co.uk/directory/4404/no-code-platform/software) - [Registration Software](https://www.softwareadvice.co.uk/directory/4145/registration/software) - [Forms Automation Software](https://www.softwareadvice.co.uk/directory/4223/forms-automation/software) - [Business Process Management Software](https://www.softwareadvice.co.uk/directory/4351/bpm/software) - [Workflow Management Software](https://www.softwareadvice.co.uk/directory/4272/workflow/software) ## Alternatives 1. [Google Forms](https://www.softwareadvice.co.uk/software/179230/google-forms) — 4.7/5 (11363 reviews) 2. [Connecteam](https://www.softwareadvice.co.uk/software/109560/connecteam) — 4.6/5 (5058 reviews) 3. [Jotform](https://www.softwareadvice.co.uk/software/433821/jotform) — 4.7/5 (2794 reviews) 4. [Google Workspace](https://www.softwareadvice.co.uk/software/344998/google-workspace) — 4.7/5 (17483 reviews) 5. [Docusign](https://www.softwareadvice.co.uk/software/367901/docusign) — 4.7/5 (9267 reviews) ## Reviews ### "Formstack is crucial to an efficient small business" — 5.0/5 > **Mary** | *9 January 2018* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: In addition to the ability to build powerful forms using conditional logic, the greatest strength of Formstack (and probably most overlooked) is how a small business can use the response features to automate tasks they are currently wasting time doing manually. For example, you can use Formstack to create a contact form that lets a prospect choose what type of service they are interested in. Using the conditional logic, you can create automatic responses based on what they select (or where they are located, or whatever variable is important in your business) that include additional information -- links to videos, documents, whatever -- instead of having to pay someone to follow up with each contact individually. You can also use this to string together steps in a process: they complete Form 1, and then automatically receive an email confirmation with the link for Form 2, and so on. This functionality has saved our small company hundreds of hours of human time, AND increased customer numbers. For all the value we get out of it, Formstack is a bargain. It's one of those "how did we live without this" tools. > > **Cons**: The look of the webforms themselves is dated - it would be nice if they would invest in some contemporary looking designs so the user sees something more sleek. Also the ability to have self-tallying forms, where someone could check boxes and it would total a dollar amount for a quote, would be fantastic. > > Formstack allows us to automate tasks that we used to do manually, like sending information to prospective clients, gathering detailed information from current clients, sending a series of steps in a project, etc. It is a great value for the money, and is relatively easy to use. We have used it for several years and can't imagine being without it - it is critical to an efficient work flow for a small business, and a lot less expensive than paying an admin to do the same tasks. ----- ### "Workflow routes are a useful tool for streamlining team-based processes." — 5.0/5 > **Atour** | *19 November 2023* | Research | Recommendation rating: 10.0/10 > > **Pros**: Formstack has implemented strict security measures to safeguard sensitive data, whether it is being collected, shared, or stored. Security passwords can be used to encrypt data and guarantee that only individuals with the proper authorization can access particular data. Additionally, workflow approval is in place, so users may only access the form through authorized inputs. Users are able to closely monitor and keep track of every form entry thanks to this. > > **Cons**: Better back-end form storing organization structure. The capacity to replicate forms and guarantee that every rule is copied over. High-end plans are the only ones that offer advanced base features like payments, approval, multiple users, single sign-in for forms, and more. > > Salesforce and Formstack interface smoothly, enabling data to be gathered and recorded on pertinent documents. Questions and problems are promptly addressed by Formstack support. ----- ### "Horrible product, horrible people (stay away)" — 2.0/5 > **GEOFFREY** | *17 August 2024* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: It actually does merge Salesforce data into PDF form fields... eventually, anyway. > > **Cons**: It's wildly buggy and inconsistent. Admin portal is often a month behind, so billing display errors create unneeded concerns on an almost monthly basis. And if ever you need tech support you must fight your way through 3 level-one novices who barely comprehend American English before you finally get someone who knows what they're doing. Also, their business practices are generally shady and they honestly shouldn't be trusted. Oh, plus they raised their already expensive fee as if they were worth it - they're not. Nintex/Drawloop is 1000% better at only 50% of the annual cost, we should have switched years ago. > > In every possible manifestation of the word: Horrible. ----- ### "Need forms that are highly functional and also look good? Yep...Formstack." — 5.0/5 > **Rachel** | *16 October 2020* | Religious Institutions | Recommendation rating: 9.0/10 > > **Pros**: Love the incredible ability for logic, detail, customization, calculations, integrations with payment solutions, etc. It's really simple to build a simple form, and with a little additional work for larger or more complex forms, you can intake a huge amount of information with relative ease for both you and the end user. Used this for event registrations for years, and the yearly fee vs paying per transaction made this an affordable solution for us. > > **Cons**: Occasionally the modules were tricky to move around when I was working with literally dozens of them. Would have enjoyed the ability to have a button to automatically add a segment of fields and re-add that same segment over and over rather than including them all at once (for example, in a group registration form, having a button that added an additional field for each new group member, rather than a permanently visible set of fields that might not all be needed for a smaller group size). Realizing this is a pretty specific need, we worked around it. > > Loved working with Formstack. Excellent customer service and help response times too - which made solving the few issues we had very pain free. ----- ### "Great for creating customisable, complex forms" — 5.0/5 > **Heejin** | *28 October 2022* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: Formstack has features (such as conditions and logic) that allow you to make customizable and efficient forms to reduce survey exhaustion. Google forms is ok for basic forms and great since it's free, but limited in its features. Formstack is the comprehensive software for complex forms. > > **Cons**: My one criticism is that it was difficult to view and share all the file submissions from forms. We would collect quite a few file attachments from each form submission and have to download them all and reupload them to a cloud to share with team members. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.uk/software/136081/formstack?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/136081/formstack) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data