--- description: Review of Formstack Forms Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Formstack Forms | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [No Code Platform Software](/directory/4404/no-code-platform/software) > [Formstack Forms](/software/136081/formstack) # Formstack Forms Canonical: https://www.softwareadvice.co.uk/software/136081/formstack Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.uk/software/136081/formstack?page=2) > Formstack Forms is a cloud-based solution that helps businesses automate processes of creating digital forms and collecting data for surveys, leads, registrations, and more. Key features include data routing, file uploads, data encryption, payment collection, and form analytics. Formstack Forms offers multiple features, including integrations with various payment processors, cloud-storage providers, CRMs, accounting tools,  project management software, and more. Formstack Forms puts data security first and supports HIPAA use cases. With features like data encryption, SCIM, and invisible reCAPTCHA, its helps keep user data safe. > > Verdict: Rated **4.0/5** by 127 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 127 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Formstack - **Location**: Indianapolis, US ## Commercial Context - **Starting Price**: US$83.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, US Virgin Islands, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Approval Process Control - Attendee Tracking - Autofill - Badge Management - Business Process Automation - CRM - Calendar Management - Class Registration - Collaboration Tools - Compliance Tracking - Conditional Logic - Contact Management - Customisable Dashboard - Customisable Forms - Customisable Reports - Customisable Templates ## Integrations (48 total) - AWeber - Act-On - Amazon Cloud Search - Box - Campaign Monitor by Marigold - Capsule - Conga Sign - ConnectWise CPQ - Constant Contact - Creatio CRM - Dropbox - Drupal - Emma by Marigold - Formstack Documents - FreshBooks ... and 33 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [No Code Platform Software](https://www.softwareadvice.co.uk/directory/4404/no-code-platform/software) ## Related Categories - [No Code Platform Software](https://www.softwareadvice.co.uk/directory/4404/no-code-platform/software) - [Registration Software](https://www.softwareadvice.co.uk/directory/4145/registration/software) - [Forms Automation Software](https://www.softwareadvice.co.uk/directory/4223/forms-automation/software) - [Business Process Management Software](https://www.softwareadvice.co.uk/directory/4351/bpm/software) - [Workflow Management Software](https://www.softwareadvice.co.uk/directory/4272/workflow/software) ## Alternatives 1. [Google Forms](https://www.softwareadvice.co.uk/software/179230/google-forms) — 4.7/5 (11538 reviews) 2. [FormAssembly](https://www.softwareadvice.co.uk/software/76527/form-assembly) — 4.5/5 (103 reviews) 3. [Jotform](https://www.softwareadvice.co.uk/software/433821/jotform) — 4.7/5 (2919 reviews) 4. [Cognito Forms](https://www.softwareadvice.co.uk/software/116124/cognito-forms) — 4.7/5 (210 reviews) 5. [123FormBuilder](https://www.softwareadvice.co.uk/software/123073/123formbuilder) — 4.4/5 (175 reviews) ## Reviews ### "All-in-one form solution" — 4.0/5 > **Anonymous User** | *1 June 2026* | Wholesale | Recommendation rating: 8.0/10 > > **Pros**: Formstack Forms makes it easy to build and manage forms without needing a lot of technical knowledge. I really like how quickly you can create professional-looking forms, customize fields, and collect information in a clean, organized way. > > **Cons**: At times, Formstack Forms can feel a little clunky, especially when working through more advanced form logic, integrations, or formatting options. Some settings are not always as intuitive as they could be, so it can take a little trial and error to get everything working exactly the way you want. > > Overall, my experience with Formstack Forms has been very positive. It is a reliable and useful tool that makes form creation, data collection, and workflow management much easier. ----- ### "Great form builder with powerful workflow functionality" — 5.0/5 > **Verified Reviewer** | *11 December 2024* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: Great form builder with powerful workflow functionality to help you automate business processes > > **Cons**: has less element options then its peers like gravity forms or jot form but great for most use cases > > Really positive, The API for more complex tasks along with integrations and workflows give us flexibility we need ----- ### "Cancelled my account after 1 month -Most useless tech support of all time." — 1.0/5 > **Verified Reviewer** | *12 September 2018* | Performing Arts | Recommendation rating: 0.0/10 > > **Pros**: If it has worked, it would have been great that you can process credit cards right there in the form. It's also nice how you can save form sections, and there are many options for question/answer templates. > > **Cons**: As soon as I started using Formstack, there was an issue with the payment processor integration where credit card transactions would not go through. I started out using Stripe, and when it didn't work, I contacted support, but none of their solutions fixed it, so I switched to Paypal. I then had the same issues with Paypal. I emailed back and forth with Support for a long time. They offered me the same 4 solutions repeatedly, all of which I tried. I explained to Support that these things weren't helping but it was as if they had amnesia and didn't remember they had already suggested the same things, which didn't work. I sent a message to the Sales team instead to see if they could get me in touch with a different Support professional who knew how to fix this problem (no phone \#s on website). Sales said they would escalate the issue. When I didn't hear back for a week, I emailed again asking to cancel my account, and the Sales person said they had emailed support and that "the issue is with your payment processor," which of course I already knew and was the reason for my message in the first place. They continued to insist that the issue was with Paypal. I talked to Paypal support and the problem was not on their end. Many annoying issues with the form creation interface too- like to move questions you have to drag and drop by scrolling through the entire form. And the item/event purchase requires you to give the option of ordering more than one of each item. > > I missed numerous deadlines and opportunities to gain customers because I couldn't get these forms set up for the beginning of our school year (we're a music school and these were our registration forms). This has been my single worst customer service/support experience ever. ----- ### "Workflow routes are a useful tool for streamlining team-based processes." — 5.0/5 > **Atour** | *19 November 2023* | Research | Recommendation rating: 10.0/10 > > **Pros**: Formstack has implemented strict security measures to safeguard sensitive data, whether it is being collected, shared, or stored. Security passwords can be used to encrypt data and guarantee that only individuals with the proper authorization can access particular data. Additionally, workflow approval is in place, so users may only access the form through authorized inputs. Users are able to closely monitor and keep track of every form entry thanks to this. > > **Cons**: Better back-end form storing organization structure. The capacity to replicate forms and guarantee that every rule is copied over. High-end plans are the only ones that offer advanced base features like payments, approval, multiple users, single sign-in for forms, and more. > > Salesforce and Formstack interface smoothly, enabling data to be gathered and recorded on pertinent documents. Questions and problems are promptly addressed by Formstack support. ----- ### "Easy to use" — 4.0/5 > **Verified Reviewer** | *15 May 2019* | Nonprofit Organization Management | Recommendation rating: 6.0/10 > > **Pros**: Formstack's form builder is easy to use and has a lot of integration options. Our form building users range from not-so-tech savvy to power users and both are able to create forms with ease. > > **Cons**: Lack of variety with field types. While formstack isn't a "survey" tool, it's a form tool, I think they could implement a lot of field types that survey tools use and make it easier to use a single platform for all form/data collection needs. > > Overall, formstack was a great choice for our organization. We've setup and deployed dozens of forms for both public facing use and internal use. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.uk/software/136081/formstack?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/136081/formstack) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data