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FreshBooks

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews

About FreshBooks

FreshBooks is a web-based accounting platform designed for small businesses across industries such as marketing, legal services, business consulting, trades and home services and information technology. The platform automates invoicing, enables online payment options including ACH and credit card and sends late payment reminders to accelerate payment cycles. Users can brand invoices, accept online payments and configure automatic payment reminders. The solution supports expense tracking by allowing users to attach receipts to invoices, create recurring expenses and capture receipt images. Financial status can be monitored through profit and loss statements, tax summaries and expense reports. FreshBooks categorizes credit card transaction fees and summarizes all deposits on a centralized dashboard for clear financial visibility. Time tracking features allow extraction of unbilled project hours into invoices, recording of billable time and analysis of time spent on projects. The platform also provides collaborative project tools to track files and conversations. FreshBooks integrates with third-party tools including Paypal, MailChimp, Zenpayroll and Basecamp to streamline accounting and project management workflows.
FreshBooks Software - FreshBooks accounting
FreshBooks Software - FreshBooks invoicing
FreshBooks Software - FreshBooks expenses
FreshBooks Software - FreshBooks estimates
FreshBooks Software - FreshBooks mileage tracking
FreshBooks video
FreshBooks Software - FreshBooks accounting - thumbnail
FreshBooks Software - FreshBooks invoicing - thumbnail
FreshBooks Software - FreshBooks expenses - thumbnail
FreshBooks Software - FreshBooks estimates - thumbnail
FreshBooks Software - FreshBooks mileage tracking - thumbnail

FreshBooks pricing

FreshBooks does not have a free version but does offer a free trial. FreshBooks paid version starts at £4.40/month.

Starting Price:
£4.40/month
Free Version:
No
Free trial:
Yes

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Browse FreshBooks Reviews

4,502 of 4,502 reviews
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Ashley
Ashley Show more details
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source Show more details
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 14/01/2026

Great for freelancers...

I've been using Freshbooks for about 3 years and have had a great experience. It's perfect for my cleaning business and has all the tools I need.

Pros

I like that Freshbooks is user friendly. It's simple to create invoices which I do all the time. It saves so much time

Cons

There's nothing I don't like about Freshbooks. It's definitely more for small businesses though. If you are a larger business, I'd look elsewhere.

Bahaa
  • Industry: Construction
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source Show more details
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

4.0
Reviewed on 03/04/2025

FreshBooks is the realest of them all.

It's awesome and it's pricing plans favors even small businesses. The experience was good and worth all the efforts.

Pros

I absolutely love the mobile app, we found it flexible and convenient to us. Invoicing is now better than ever. For online payments, Freshbooks is our number one solution, with it's excellent features it does exactly what it's supposed to do. Very demure, I highly recommend.

Cons

I never experienced a major problem am glad it was of great help to me.

Elvis
Elvis Show more details
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source Show more details
Value for Money
4
Features
4
Ease of Use
5
Customer Support
0

3.0
Reviewed on 23/12/2025

Good software

Been great since ive used, it cant critic it much because it hasn't failed me in the time ive been using it.

Pros

Easy use, users dont need extensive training to use the software, its helpful for small businesses who might not budgets for training new staff on the software.

Cons

It still looks like it fits small businesses, if you scale up operations, you might do with a better software.

Response from FreshBooks

Hi Elvis, thank you for taking the time to share your review of FreshBooks.

Regarding the ratings you've shared, if there are any changes or updates that would improve your experience using FreshBooks or when working with our Support Team, please don't hesitate to reach out to our team via https://www.freshbooks.com/contact. We're happy to assist however we can! ^DM

Replied 09/01/2026
Ray
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source Show more details
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

4.0
Reviewed on 10/11/2025

Fresh start with Freshbooks

Its such a refreshijg software to use and very simple and user friendly ux. Easy to navigate through the application

Pros

Really simple to use interface. Easy to enter time, projects and expenses and great reporting tools to analyze the data

Cons

There isnt much to dislike about this software, the three years i used it daily and loved it and recommended

Colleen
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source Show more details
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 05/06/2025

FreshBooks is a Trustworthy Software Option

Overall I was impressed with FreshBooks, and found the software to be straightforward to navigate and implement.

Pros

I liked that FreshBooks is well known and a trusted provider for business accounting software, and offers many features.

Cons

I felt like there may be other softwares that could offer more features related to operating a Canadian business.

Alternatives Considered

QuickBooks Online

Reasons for Switching to FreshBooks

We wanted to test both products to determine which one most suited our needs.

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