--- description: Review of VISITOUR Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: VISITOUR | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Service Work Order Software](/directory/1544/work-order/software) > [VISITOUR](/software/135193/fls-visitour) # VISITOUR Canonical: https://www.softwareadvice.co.uk/software/135193/fls-visitour Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/135193/fls-visitour?page=2) > VISITOUR is a dynamic field service scheduling, route optimisation, and mobile workforce management solution. Algorithm and AI-enhanced optimisation enables digital transformation to achieve high levels of field operative productivity and customer engagement. Customers range from 50 to 1000s of operatives, with complex and flexible scheduling requirements across maintenance, repairs, inspections, surveyors, housing officers and more. VISITOUR produces realistic, accurate appointments and routes that use actual traffic-based driving speeds for every road segment. Precision appointment durations and dynamic in-day re-optimisation typically saves field services 30-50% of driving time with evidence that this translates into more jobs achieved, more time with customers, and reduced fuel use and CO2. Skills and materials rules maximise sooner attendance, first-time fix rates, and customer experience is optimised with support for 24×7 self-service and live ETA. > > Verdict: Rated **5.0/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 8 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Solvares Group - **Founded**: 1992 ## Commercial Context - **Starting Price**: £1.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German - **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece and 36 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Approval Process Control - Attendance Tracking - Automated Scheduling - Availability Management - Booking Management - Calendar Management - Chat/Messaging - Checklists - Client Portal - Customer History - Customisable Forms - Customisable Reports - Customizable Fields - Data Import/Export ## Integrations (10 total) - Aareon - Askporter - Dynamics 365 - IBM Maximo Application Suite - MRI Property Management - Omfax - SAP BW/4HANA - Waylay IO - Webfleet - Zinier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Service Work Order Software](https://www.softwareadvice.co.uk/directory/1544/work-order/software) ## Related Categories - [Service Work Order Software](https://www.softwareadvice.co.uk/directory/1544/work-order/software) - [Field Service Mobile Apps Software](https://www.softwareadvice.co.uk/directory/1875/mobile-app/software) - [Scheduling Software](https://www.softwareadvice.co.uk/directory/4738/scheduling/software) - [Route Planning Software](https://www.softwareadvice.co.uk/directory/1917/route-planning/software) - [Service Dispatch Software](https://www.softwareadvice.co.uk/directory/411/service-dispatch/software) ## Alternatives 1. [Connecteam](https://www.softwareadvice.co.uk/software/109560/connecteam) — 4.6/5 (5058 reviews) 2. [Jobber](https://www.softwareadvice.co.uk/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) 3. [FieldPulse](https://www.softwareadvice.co.uk/software/109782/fieldpulse) — 4.6/5 (411 reviews) 4. [Clockify](https://www.softwareadvice.co.uk/software/355240/clockify) — 4.8/5 (9235 reviews) 5. [ShiftWizard](https://www.softwareadvice.co.uk/software/358958/shiftwizard) — 4.4/5 (723 reviews) ## Reviews ### "A logistics tool and organisation that does what it says it can\!" — 5.0/5 > **Darren** | *16 March 2018* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: FLS are one of the few companies that delivers exactly what they say and what the product can do. FLS has been a fantastic addition to our business and has delivered real value. The FLS team were engaged throughout and continues to be as we further develop the proposition together, making the experience a partnership and providing great customer engagement and understanding. > > More appointments per adviser, reduced mileage, transparent data. ----- ### "First Class Product" — 5.0/5 > **Alan** | *2 September 2024* | Machinery | Recommendation rating: 10.0/10 > > **Pros**: Ability to be able to appointment book makes it easier for colleagues to advise customers when technicians can attend. Optimisation helps to quickly schedule jobs if needed and is a great support for a planner when ensuring routes make sense. > > **Cons**: There are a lot of settings and a small tweak can have a significant impact. > > The implementation of FLS into our business has helped to improve technician productivity and also free up time spent on manual planning processes. We have been able to invest this time saved into improved customer service. The FLS team have been very helpful and knowledgeable about scheduling and can propose numerous methods to help simplify and improve our planning processes. ----- ### "Change to Scheduling" — 5.0/5 > **Alex** | *9 July 2024* | Logistics & Supply Chain | Recommendation rating: 9.0/10 > > **Pros**: The ability to review the health and safety of our field team by reviewing they have started work, arrived on site and completed work. The data we get from the feed from FLS ensures we can work to KPI's and know more about our business. > > **Cons**: Limitations in some of the data extracts ----- ### "FLS VisiTour - Boosting efficiency and simplifying complex planning" — 5.0/5 > **Ste** | *8 July 2024* | Civil Engineering | Recommendation rating: 10.0/10 > > **Pros**: Saves time scheduling work. Optimizes routes automatically removing the headache of trying to eyeball which route is best for the right engineer. Staff spend more time in front of equipment and less time on the road, making them and the customer happier. Using VisiTour gives us a consistent service for our customers, ensuring all jobs are taken into consideration at the same time, rather than just one job at a time. > > **Cons**: There's a learning curve to using the system. The system itself is intuitive, getting the most out of some of the advanced features require careful thought and consideration. A small change in one setting could have a powerful impact for all users. We found it important to set up different roles for users to limit who can make changes to core system settings. > > FLS VisiTour has been a game change for our field service operations. Scheduling is now much quicker, saving us time in both the back office and in the field. Optimized routes have helped to reduce potential mileage, saving time and cost. This time can instead be spent with customers instead of on the road. We're able to offer our customers a faster and more reliable service. Highly recommend\! ----- ### "Software that brought our operation back to life during a period of darkness" — 5.0/5 > **Nicola** | *31 July 2024* | Oil & Energy | Recommendation rating: 10.0/10 > > **Pros**: its a fantastic product that can be adapted in many ways to ensure it meets the requirements of your operation. Despite its complex capabilities, its very user friendly and has great visual representation to enable users to see exactly what is going on within a few seconds. > > **Cons**: I wouldn't necessarily deem it to be a 'con' in terms of the software itself, more so around the many additional add-ons that you can have. although this is a huge positive in the sense you can tailor to your needs, my personal preference would be to have one upfront cost for everything demonstrated in the initial discussion. > > Excellent, the customer service / support is incredible and its a great piece of software that could be added to any operation. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/135193/fls-visitour?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/135193/fls-visitour) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data