--- description: Review of Fastrax Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Fastrax | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Cleaning Company Software](/directory/613/maid-service/software) > [Fastrax](/software/135040/fastrax) # Fastrax Canonical: https://www.softwareadvice.co.uk/software/135040/fastrax > FASTRAX is a field service management solution that enables businesses in the heating, ventilation, and air conditioning (HVAC), plumbing and electrical industries to manage processes related to dispatching, inventory management and more. It facilitates integration with several third-party systems including TomTom, Worldpay, Authorize.net, Networkfleet and more. Key features of FASTRAX include the management of payroll, dispatching, utility, contract, job costing and invoicing. It allows agents to present product designs to customers and quickly process billing, improving sales efficiency across the organization. Additionally, administrators can track employees across locations and gain visibility into business activities using a real-time dashboard. FASTRAX provides a mobile application for iOS devices for technicians to manage customer service operations, even from remote locations. Pricing is available on request and support is extended via phone, email, live chat and other online measures. > > Verdict: Rated **5.0/5** by 4 users. Top-rated for **Customer Support**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 4 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | | Based on overall reviews | | Features | | Based on overall reviews | | Recommendation percentage | - | ( Likelihood to recommend) | ## About the vendor - **Company**: Ergos Software Solutions - **Founded**: 1986 ## Commercial Context - **Starting Price**: US$160.00 - **Pricing model**: (Free Trial) - **Target Audience**: 2–10 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Accounting - Billing & Invoicing - Contact Database - Contract/License Management - Customer Database - Customer Management - Dispatch Management - Electronic Signature - GPS - Inventory Control - Inventory Management - Job Costing - Job Management - Maintenance Scheduling - Mobile Access - Mobile App - Online Time Clock - Order Management - Payment Collection in the Field - Preventive Maintenance ## Support Options - 24/7 (Live rep) - Chat ## Category - [Cleaning Company Software](https://www.softwareadvice.co.uk/directory/613/maid-service/software) ## Related Categories - [Cleaning Company Software](https://www.softwareadvice.co.uk/directory/613/maid-service/software) - [Service Work Order Software](https://www.softwareadvice.co.uk/directory/1544/work-order/software) - [HVAC Software](https://www.softwareadvice.co.uk/directory/1552/hvac/software) - [Field Service Mobile Apps Software](https://www.softwareadvice.co.uk/directory/1875/mobile-app/software) - [Plumbing Software](https://www.softwareadvice.co.uk/directory/3675/plumbing-software/software) ## Alternatives 1. [AI Field Management](https://www.softwareadvice.co.uk/software/109563/ai-field-management) — 4.9/5 (69 reviews) 2. [Verizon Connect](https://www.softwareadvice.co.uk/software/373568/verizon-connect) — 3.2/5 (942 reviews) 3. [Housecall Pro](https://www.softwareadvice.co.uk/software/7729/housecall) — 4.7/5 (2739 reviews) 4. [Salesforce Service Cloud](https://www.softwareadvice.co.uk/software/363691/service-cloud) — 4.5/5 (824 reviews) 5. [OptimoRoute](https://www.softwareadvice.co.uk/software/78813/optimoroute) — 4.6/5 (252 reviews) ## Reviews ### "Technician Tablets are great\!" — 5.0/5 > **Trent** | *6 October 2015* > > I am thoroughly satisfied with how flawlessly the tech tablets work in sync with the office staff. I am able to dispatch, arrive, and close out my own calls. The tablets allow for constant communication between me as a tech and all office personnel. The tech app itself comes with a presentation tool to help land more sales, along with an option to attach images of before/after work performed. Overall, a seamless product\! highly recommend. ----- ### "Affordable Software Solution" — 5.0/5 > **Mason** | *1 September 2015* > > We truly did get a small business price for a software that met all our business needs. The seamless integration allowed for all our data to be converted and our business to be up and running on Ergos in a matter of just two weeks. Best part about it, is our ability to request just about any custom work and have our needs met within days. Great product, definitely recommend for small and large businesses. ----- ### "Very Happy with Fastrax" — 5.0/5 > **Leslie** | *3 June 2015* > > Working with Ergos has been a really awesome experience for us\!\!\! It has been a much easier integration than expected. We are excited because It is cloud based , with real time interaction with our Techs. It is very user friendly and easy to use. Also the customer service has been excellent. We are able to ask questions and get immediate answers. ----- ### "Awesome people great product" — 5.0/5 > **Kyle** | *3 June 2015* > > They have always gone above and beyond and been very patient with me. Thanks team for being there\! ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/135040/fastrax) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data