--- description: Review of FieldAware Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: FieldAware | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Home Care Software](/directory/4779/home-care-software/software) > [FieldAware](/software/134743/fieldlocate) # FieldAware Canonical: https://www.softwareadvice.co.uk/software/134743/fieldlocate Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/134743/fieldlocate?page=2) > FieldAware by GPS Insight is a field service management software made specifically for businesses who have a mobile workforce and want to get organized, automated, and connected to their teams in way that simply cannot be done manually. With FieldAware software, you can get the job done faster, smarter, and safer and without all the headache of paperwork. No matter if you’re a small business, a franchise, or a larger enterprise company, we have you covered. FieldAware’s innovative design lets you customize features based on your unique needs and goals, to design a system that works just the way you need it to for your business requirements. FieldAware’s dynamic forms allows you to create customized forms that are a living document and can change in real-time depending on the data, pull in data from other sources, skip questions or add more to ensure work orders have relevant information, are accurate, and meet compliance. In the field and on the job, FieldAware by GPS Insight makes it easier to deliver better service to your customers and creates a positive work environment for employees. Your workforce can access job information from any mobile device and close jobs faster by creating invoices onsite. They can even generate custom-branded invoices to customers and hare them as PDF files, shareable links or via email. Your team can also complete job documentation like activity notes, service history, installed assets quickly and accurately with one-touch data collection. This eliminates cumbersome paperwork after each job and reduces customer disputes thanks to automatic documentation. In the office, it gives dispatch and operations teams clear oversight into the field worker locations, job site, and work details to streamline field service workflow. You can assign work to the right tech, at the right time, at the right location, and with the resources they need every time. FieldAware by GPS Insight provides an at-a-glance view of your field teams with map-based scheduling, which improves service delivery for your customers and helps maintain high-quality standards. It prioritizes and assigns jobs quickly to simplify the dispatch process and increases first-time fix rates and closes more jobs on the first visit. Administrative tasks like invoicing, logging work orders, tracking inventory and ordering supplies can all be automated with FieldAware. FieldAware helps management teams gain visibility and deep insight into business operations to better manage teams, identify revenue opportunities and grow and mature the business. It has built-in analytics to help spot trends and potential issues for fast action and decision support. It identifies areas of improvement with powerful reporting that offers transparency into day-to-day operations and creates a more connected business. It’s user-friendly and intuitive dashboard gives you a comprehensive view of your business in real-time for the most accurate status updates. And last but not least, GPS Insight provides a comprehensive onboarding process that guides you through the process of implementing the FieldAware without all the worry – we take care of that. Our technical staff provide a three-stage onboarding process including account set-up, data import, and comprehensive training. Because FieldAware by GPS Insight is a true application programming interface (API) platform, it can easily integrate with a variety of back-office systems like QuickBooks, NetSuite, and more. If you have a system that you need to pull data from, talk to us about integrating it with FieldAware. You can count on GPS Insight to provide ongoing support. After your onboarded, we just don’t leave you there. You’ll have a dedicated point person, 24/7 access to our highly trained technical team, an extensive online knowledge base, and a comprehensive catalog of technical and user information. You never have to go it alone; we are there to support you for the long haul. > > Verdict: Rated **3.4/5** by 66 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.4/5** | 66 Reviews | | Ease of Use | 3.5/5 | Based on overall reviews | | Customer Support | 3.3/5 | Based on overall reviews | | Value for Money | 2.9/5 | Based on overall reviews | | Features | 3.2/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: GPS Insight - **Location**: Scottsdale, US - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$70.00 - **Pricing model**: Per User - **Pricing Details**: Minimum 20 users with a monthly subscription fee. Contact FieldAware for pricing information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Irish - **Available Countries**: Australia, United Kingdom, United States ## Features - API - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automated Scheduling - Availability Management - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - CRM - Calendar Management - Change Order Management - Charting - Client Management - Client Portal - Clock In/Out - Commercial Properties ## Integrations (5 total) - CBOS - NetSuite - QuickBooks Online Advanced - Salesforce Sales Cloud - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Home Care Software](https://www.softwareadvice.co.uk/directory/4779/home-care-software/software) ## Related Categories - [Home Care Software](https://www.softwareadvice.co.uk/directory/4779/home-care-software/software) - [Recycling Software](https://www.softwareadvice.co.uk/directory/4144/recycling/software) - [Waste Management Software](https://www.softwareadvice.co.uk/directory/4166/waste-management/software) - [Home Health Care Software](https://www.softwareadvice.co.uk/directory/4406/home-health/software) - [IT Service Software](https://www.softwareadvice.co.uk/directory/4207/it-service/software) ## Alternatives 1. [Jobber](https://www.softwareadvice.co.uk/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) 2. [FieldPulse](https://www.softwareadvice.co.uk/software/109782/fieldpulse) — 4.6/5 (412 reviews) 3. [Housecall Pro](https://www.softwareadvice.co.uk/software/7729/housecall) — 4.7/5 (2737 reviews) 4. [Connecteam](https://www.softwareadvice.co.uk/software/109560/connecteam) — 4.6/5 (5060 reviews) 5. [Service Fusion](https://www.softwareadvice.co.uk/software/5783/service-fusion) — 4.3/5 (290 reviews) ## Reviews ### "Awefull Software" — 1.0/5 > **Chris** | *12 December 2019* | Security & Investigations | Recommendation rating: 0.0/10 > > **Pros**: Very little to be honest. when it works you can track staff movements, add photos and create ob sheets easily > > **Cons**: The software rarely works correctly. For a period of time if you rotated your phone to adjust the aspect it would delete everything you had typed in the job sheet. the system now rarely tracks the work phone correctly, often glitches in the middle of typing a job sheet and you loose the data, it was massively miss sold to my firm by being told it could do more than it can, reports don't work correctly and are complex to create, it doesn't integrate into Sage accounts at all but we had been told it would. you cannot run reports based on needing return visits on jobs meaning someone has to go through each job sheet individually on a daily basis to double check what jobs are required. > > Genuinely a waste of money but we are locked in with them as the money that was spent to integrate their software into my company was around £6000+ and getting your data back from them is nearly impossible as it is converted to work with their systems. ----- ### "Keystone Trailer Services" — 5.0/5 > **Shawn** | *25 March 2025* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: cloud based so it can be accessible from any location with a simple sign on > > **Cons**: it is no able to track technician's time per task, only tracks for the whole job > > very good, use it in handling 500 to 600 service requests per month. ----- ### "until recent we've had no support" — 2.0/5 > **Shelley** | *15 August 2017* | Industrial Automation | Recommendation rating: 2.0/10 > > **Pros**: Concept is good ease of access, app appears user friendly for the technicians. requires big changes > > **Cons**: • Reports are not very readable • Appear too condensed • Hard to decipher headings from reports. • The name of the Task needs to perhaps be a different font to the description Logo appearing Blurry The reports are printing out with half the task on one page and half the task on another when there are attachments; we need our reports to be more streamlined and clearer for our clients to read. There are too many dark lines, box lines and shaded areas in the reports. Will there be an option for print preview. we don’t have the option to delete a task. How can we or FieldAware staff set up an automatically generated notification email being sent to the administrators (office based) that notifies us when a job has been closed out on the field? There is nothing to advise a job has been completed and ready for invoicing and reporting. When a Job is Completed in the Field it will be synced back to office, but there is no notification feature. Where do you see Add Fields? Additional Fields are Custom Fields which I outlined above. If you are on a Page and see Additional Fields with a White Plus inside a Green Circle, click the Circle to show you all available Additional Fields which can be added to that page. You may not want some Additional Fields to appear for example. What I’m chasing is an area that doesn’t show up on the report where both myself and the techs can write information that is specifically for the tech and the office not the customer. The device fonts don’t appear to be universal either, when I try to change detail in PDF it states the current font is not available. Can you advise on how this can be amended? As the reports don’t look professional with different fonts now. > > unfortunately it doesn't help us do what we would like to do with the report side ----- ### "Fieldaware" — 5.0/5 > **Cory** | *26 December 2025* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Built-in tools provide deep insights for better decision-making. Ability to tailor fields and workflows to specific business needs. > > **Cons**: Frequent issues with data loss, syncing problems, and the mobile app malfunctioning, especially when adjusting phone orientation or during typing. > > Lacks features like automatic customer text alerts or easy secondary tech job visibility. Some areas need more customization, and limited users might access full functionality. ----- ### "Great after recent improvements" — 4.0/5 > **Verified Reviewer** | *27 November 2018* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: I use this software on a daily basis for my job. After the recent set of updates it has improved it hugely. Now is a lot less clunky to use and now does background syncs so jobs and be completed and you can browse your next jobs, before you had to wait for the completed job to sync on a sync screen. It lays out clearly what lies ahead for the day or the week. Also great little features like calling the customer though the app and the passthrough to google maps feature. > > **Cons**: Fieldaware seemed to have ironed out all my cons about the app. Keep up the good work guys\! > > At first I was disapointed, as said above after the recent updates it has now turned into a fantastoc product which is great, easy and smooth to use daily\! ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/134743/fieldlocate?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/134743/fieldlocate) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data