---
description: Review of Prime Cloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Prime Cloud | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/508/customer-engagement/software) > [Prime Cloud](/software/133324/loyalty-prime)

# Prime Cloud

Canonical: https://www.softwareadvice.co.uk/software/133324/loyalty-prime

> Prime Cloud by Loyalty Prime is a cloud-based loyalty management solution helping B2C and B2B businesses grow customer lifetime value, engagement and retention. With Prime Cloud, medium to large businesses across retail, travel, manufacturing or financial services can easily develop, manage, and track customer loyalty programs through a single platform.


A set of 30+ APIs enable quick integration of Prime Cloud with various systems. These include Enrollment, Point Status, Status Benefit Check, Basket Point Evaluation, Transaction History, Member Activity and many more.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Loyalty Prime
- **Location**: Munich, Germany
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$3,300.00
- **Pricing model**: Per Feature
- **Pricing Details**: Prime Cloud pricing starts at $3300 per month for the standalone platform, which includes 50,000 members and unlimited users. Pricing then scales based on number of members. Add-ons are also available for an additional price. Contact Loyalty Prime for more information on pricing.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Germany

## Features

- API
- Activity Tracking
- Advocate Management
- Alerts/Notifications
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Churn Management
- Client Portal
- Communication Management
- Customer Accounts
- Customer Activity Tracking
- Customer Database
- Customer History
- Customer Segmentation
- Discount Management
- Gamification
- Gift Card Management
- Incentive Management

## Integrations (5 total)

- Adobe Commerce
- Drupal
- Marketo Sales Connect
- Tableau
- Zendesk Suite

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software)

## Related Categories

- [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software)
- [Customer Loyalty Software](https://www.softwareadvice.co.uk/directory/4383/customer-loyalty/software)
- [Customer Advocacy Software](https://www.softwareadvice.co.uk/directory/4271/customer-advocacy/software)

## Alternatives

1. [Referral Factory](https://www.softwareadvice.co.uk/software/432465/referral-factory) — 4.8/5 (150 reviews)
2. [TrueLoyal](https://www.softwareadvice.co.uk/software/86771/zinrelo) — 4.8/5 (57 reviews)
3. [PartnerStack](https://www.softwareadvice.co.uk/software/226120/partnerstack) — 4.8/5 (91 reviews)
4. [Buyapowa](https://www.softwareadvice.co.uk/software/162295/buyapowa) — 4.6/5 (80 reviews)
5. [Sharebee](https://www.softwareadvice.co.uk/software/443924/sharebee) — 4.8/5 (23 reviews)

## Reviews

### "Very flexible loyalty platform" — 5.0/5

> **Timo** | *3 August 2020* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: The Loyalty Prime software came up with a very high flexibility within the system setup process. We needed to have a special system setup for our customer having deep product structures.
> 
> **Cons**: Documentation could be more \& easy to understand for non-IT colleagues.
> 
> Loyalty Prime was able to meet out customer requirements and the implementation using the Prime Cloud API was easy done and successful running after a very short project time. The customer integration runs very stable.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/133324/loyalty-prime)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-loyalty/loyalty-prime-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/133324/loyalty-prime> |
| en-GB | <https://www.softwareadvice.co.uk/software/133324/loyalty-prime> |
| en-IE | <https://www.softwareadvice.ie/software/133324/loyalty-prime> |
| en-NZ | <https://www.softwareadvice.co.nz/software/133324/loyalty-prime> |

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