--- description: Review of Bitrix24 Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Bitrix24 | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [AI Marketing Tools](/directory/4615/ai-marketing-tools/software) > [Bitrix24](/software/128326/bitrix24) # Bitrix24 Canonical: https://www.softwareadvice.co.uk/software/128326/bitrix24 Page: 1 / 41\ Next: [Next page](https://www.softwareadvice.co.uk/software/128326/bitrix24?page=2) > Bitrix24 is an all-in-one workspace platform that helps businesses across legal, retail, real estate, restaurant, travel, marketing, and other industries manage CRM, projects, communication, HR, and automation in one place. It serves organizations of all sizes, from solo operators and small startups to large enterprises with thousands of users, including nonprofits. The software is available as a cloud-based solution accessible via web browser, desktop, and mobile apps, with a self-hosted on-premises edition for organizations requiring local control. Core features include a full CRM with pipelines, sales automation, and an omnichannel contact center that pulls messages from WhatsApp, Instagram, live chat, email, and telephony into one inbox. Task and project management tools include Kanban boards, Gantt charts, and Scrum. Teams can communicate via chat, video conferencing, and shared documents with real-time co-editing. Additional tools cover HR management, email and SMS marketing, a no-code website builder, and workflow automation. An AI assistant helps generate content, transcribe calls, score leads, and guide onboarding. Support is available through a knowledge base, community forums, and online resources. A free plan for unlimited users makes Bitrix24 accessible to teams at any stage. > > Verdict: Rated **4.2/5** by 1005 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 1005 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Bitrix24 - **Location**: Alexandria, US - **Founded**: 1998 ## Commercial Context - **Starting Price**: £69.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: A 15-day free trial is available, and a free plan for starter business tools. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Indonesian, Italian, Japanese, Malay, Polish, Portuguese, Russian, Spanish, Thai, Traditional Chinese, Turkish, Vietnamese - **Available Countries**: Albania, Andorra, Austria, Bahrain, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, China, Colombia, Croatia, Cyprus, Czechia, Denmark, Egypt, Finland, France, Germany, Greece, Hungary and 36 more ## Features - @mentions - AI Summarization - AI Writing Assistant - API - Absence Management - Access Controls/Permissions - Account Management - Accounting - Activity Dashboard - Activity Tracking - Activity/News Feed - Ad Optimisation - Ad hoc Reporting - Agenda Management - Agile Methodologies - Alerts/Escalation - Alerts/Notifications - Analytics - Applicant Tracking - Appointment Management ## Integrations (28 total) - 1C EV Charging - 3CX - Adobe Acrobat - Asterisk - Calendly - ChatArchitect - Claude - ComplyAdvantage - Data Studio - Google Analytics - Google Drive to OneDrive Migration Tool - Greenway Health Pay - HubSpot Sales Hub - Intuit Mailchimp Email Marketing - Jira ... and 13 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [AI Marketing Tools](https://www.softwareadvice.co.uk/directory/4615/ai-marketing-tools/software) ## Related Categories - [AI Marketing Tools](https://www.softwareadvice.co.uk/directory/4615/ai-marketing-tools/software) - [Video Conferencing Software](https://www.softwareadvice.co.uk/directory/4531/video-conferencing/software) - [Screen Sharing Software](https://www.softwareadvice.co.uk/directory/4402/screen-sharing/software) - [AI Writing Assistant Software](https://www.softwareadvice.co.uk/directory/4486/ai-writing-assistant/software) - [Project Tracking Software](https://www.softwareadvice.co.uk/directory/1606/project-tracking/software) ## Alternatives 1. [HubSpot CRM](https://www.softwareadvice.co.uk/software/1854/hubspot) — 4.5/5 (4487 reviews) 2. [Salesforce Sales Cloud](https://www.softwareadvice.co.uk/software/2764/salesforce-sales-cloud) — 4.4/5 (18810 reviews) 3. [Zoho CRM](https://www.softwareadvice.co.uk/software/392464/zoho-crm) — 4.3/5 (6999 reviews) 4. [Bigin by Zoho CRM](https://www.softwareadvice.co.uk/software/392397/bigin-by-zoho-crm) — 4.7/5 (744 reviews) 5. [Dynamics 365](https://www.softwareadvice.co.uk/software/106335/microsoft-dynamics-crm) — 4.4/5 (5858 reviews) ## Reviews ### "Powerful all-in-one platform with a small learning curve" — 4.0/5 > **Furkan** | *1 August 2026* | Design | Recommendation rating: 8.0/10 > > **Pros**: Bitrix24 brings many business tools together in a single platform, which makes daily work much easier. I mainly used it for CRM, task management, and internal communication, and having everything connected saved a lot of time. The automation features are useful, and the level of customization is impressive once you understand how the system works. It offers great value considering how many features are included. > > **Cons**: The platform has a learning curve because there are so many features available. Some settings and menus can feel overwhelming for new users, and the interface occasionally feels crowded. Initial setup also takes some time if you want to customize workflows properly. > > Overall, my experience has been very positive. After spending some time learning the platform, it became an important part of managing projects and customer relationships. It’s not the simplest tool to start with, but the flexibility and wide range of features make it a solid choice for growing businesses. I would recommend it to teams looking for an all-in-one business management solution. ----- ### "Best All in one Tool" — 4.0/5 > **Aviraj** | *28 April 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The most cost-effective CRM + Project Management tool available in the market right now. The level of customisation it offers is unmatched. Being an SME, I have had the privilege of working with the product team and many clients for implementation. > > **Cons**: All at one place sometimes can feels overwhelming as it has a learning curve. Need to reduce the menu items in case I want to keep it clean. > > All in all the experience with the software is amazing, doesnt have to leave the app. It handles everything from Collaboration, communication, CRM, task management, inventory etc ----- ### "Master Reviewer" — 4.0/5 > **Mike** | *20 March 2026* | Food & Beverages | Recommendation rating: 3.0/10 > > **Pros**: What I like most about Bitrix24 are its core features for project \& task management and also good for communication. > > **Cons**: What I like least about Bitrix24 is that it can be a steep learning curve and the interface can feel crowded. > > My overall experience with Bitrix24 has been good for business and very good for scaling teams, would definitely recommend it to others. ----- ### "Streamlined BD operations" — 5.0/5 > **Peter** | *26 June 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: It makes lead management quite easy by prioritizing high-value opportunities. I consider it a complete package platform as it offers strong value by centralizing CRM, marketing, sales, and customer communication with automated features in one platform. > > **Cons**: Since I have been using it, there have been no big issues. The user interface is confusing at first. Advanced reporting features are not that accurate. > > Bitrix24 truly has elevated our BD operations by streamlining lead generation, marketing campaigns, sales activities, and improving collaboration between our sales and marketing teams. ----- ### "Bitrix24 best features" — 4.0/5 > **Rashmi** | *20 March 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Management of employees is good. Profiles are well devided into only needed information. > > **Cons**: Sometimes when internet is slow, it doesn't apply previous actions to it. > > I like to use Betrix24 to get data of employees. I don't need to save everyone's contacts it just syncs the contacts. 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