--- description: Review of Bitrix24 Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Bitrix24 | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Construction CRM Software](/directory/153/homebuilder-crm-software/software) > [Bitrix24](/software/128326/bitrix24) # Bitrix24 Canonical: https://www.softwareadvice.co.uk/software/128326/bitrix24 Page: 1 / 41\ Next: [Next page](https://www.softwareadvice.co.uk/software/128326/bitrix24?page=2) > Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relationships in one environment. It is suitable for organizations of various sizes and industries, including retail, real estate, professional services, and software development. The platform serves as a central hub for business operations by combining multiple tools into a single system. It includes a CRM system for managing sales pipelines, leads, deals, and contacts, with communication options such as forms, chat, social media, telephony, and email. Project management tools offer features such as Kanban boards, Gantt charts, Scrum frameworks, time tracking, and workload management. Collaboration tools include team chat, video conferencing, shared calendars, and document storage. A website builder is also available for creating websites and online stores with e-commerce functionality. The platform provides HR management tools such as employee directories, absence tracking, and company structure organization. An AI assistant, CoPilot, supports productivity in areas such as CRM, tasks, and communication. Workflow automation features include business process automation, rules, triggers, and no-code robotic process automation. > > Verdict: Rated **4.2/5** by 989 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 989 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Bitrix - **Location**: Alexandria, US - **Founded**: 1998 ## Commercial Context - **Starting Price**: £69.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: A 15-day free trial is available, and a free plan for starter business tools. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Indonesian, Italian, Japanese, Polish, Portuguese, Spanish, Thai, Traditional Chinese, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - AI Summarization - AI Writing Assistant - API - Absence Management - Access Controls/Permissions - Account Management - Accounting - Activity Dashboard - Activity Tracking - Activity/News Feed - Ad Optimisation - Ad hoc Reporting - Agenda Management - Agile Methodologies - Alerts/Escalation - Alerts/Notifications - Analytics - Applicant Tracking - Appointment Management ## Integrations (89 total) - 3CX - Albato - Alegra - Apache OpenOffice - Asana - Asterisk - Authorize.Net Connector - Base - Box - CallGear - ChatArchitect - ChatHub - ClickSend - Docusign - Dropbox Business ... and 74 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Construction CRM Software](https://www.softwareadvice.co.uk/directory/153/homebuilder-crm-software/software) ## Related Categories - [CRM for Small Businesses](https://www.softwareadvice.co.uk/directory/489/small-business/software) - [AI Marketing Tools](https://www.softwareadvice.co.uk/directory/4615/ai-marketing-tools/software) - [Project Planning Software](https://www.softwareadvice.co.uk/directory/453/project-planning/software) - [Project Tracking Software](https://www.softwareadvice.co.uk/directory/1606/project-tracking/software) - [Social CRM Tools](https://www.softwareadvice.co.uk/directory/403/social-crm/software) ## Alternatives 1. [Salesforce Sales Cloud](https://www.softwareadvice.co.uk/software/2764/salesforce-sales-cloud) — 4.4/5 (18781 reviews) 2. [Jobber](https://www.softwareadvice.co.uk/software/3660/jobber-lawncare) — 4.6/5 (1456 reviews) 3. [monday.com](https://www.softwareadvice.co.uk/software/131008/monday-com) — 4.6/5 (6024 reviews) 4. [Dynamics 365](https://www.softwareadvice.co.uk/software/106335/microsoft-dynamics-crm) — 4.4/5 (5819 reviews) 5. [Asana](https://www.softwareadvice.co.uk/software/5576/asana) — 4.5/5 (13565 reviews) ## Reviews ### "Very powerful all-in-one tool, but complex to master" — 4.0/5 > **Elon** | *13 April 2026* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: What I liked most about Bitrix24 is how many features it offers in one platform - CRM, task management, communication, and more. It’s very powerful and can replace multiple tools, which is great for centralizing workflows. > > **Cons**: What I liked least about Bitrix24 is that it can feel quite complex and overwhelming, especially for new users. The interface isn’t always intuitive, and setup or customization can take time. ----- ### "Best All in one Tool" — 4.0/5 > **Aviraj** | *28 April 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The most cost-effective CRM + Project Management tool available in the market right now. The level of customisation it offers is unmatched. Being an SME, I have had the privilege of working with the product team and many clients for implementation. > > **Cons**: All at one place sometimes can feels overwhelming as it has a learning curve. Need to reduce the menu items in case I want to keep it clean. > > All in all the experience with the software is amazing, doesnt have to leave the app. It handles everything from Collaboration, communication, CRM, task management, inventory etc ----- ### "Master Reviewer" — 4.0/5 > **Mike** | *20 March 2026* | Food & Beverages | Recommendation rating: 3.0/10 > > **Pros**: What I like most about Bitrix24 are its core features for project \& task management and also good for communication. > > **Cons**: What I like least about Bitrix24 is that it can be a steep learning curve and the interface can feel crowded. > > My overall experience with Bitrix24 has been good for business and very good for scaling teams, would definitely recommend it to others. ----- ### "best app to use" — 5.0/5 > **Verified Reviewer** | *7 April 2026* | Building Materials | Recommendation rating: 10.0/10 > > Our company was looking for a solution to automate the transfer of leads from the Indiamart marketplace to the Bitrix24 CRM in order to get rid of manual transfer of applications. As a result, viasocket turned out to be the most suitable tool for our tasks. Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work correctly, but experts quickly suggested an alternative option with direct connection via client\_id. In the future, any issues were resolved very quickly, usually within an hour. I was also pleased with the interface: if you have previously worked with Zapier or Make, it will be very easy to get used to it — the logic of scripts and steps is almost identical. It took only a few minutes to set up the integration we needed. An additional advantage is the ability to make arbitrary requests to Bitrix24 via the API. Despite the lack of the necessary ready-made node, using the Custom API Request, it was possible to fully implement the necessary logic for transferring data from Indiamart. We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications. ----- ### "Bitrix24 best features" — 4.0/5 > **Rashmi** | *20 March 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Management of employees is good. Profiles are well devided into only needed information. > > **Cons**: Sometimes when internet is slow, it doesn't apply previous actions to it. > > I like to use Betrix24 to get data of employees. I don't need to save everyone's contacts it just syncs the contacts. 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