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description: Review of ESO Scheduling Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: ESO Scheduling | Reviews, Pricing & Demos - SoftwareAdvice GB
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Breadcrumb: [Home](/) > [HR Software for Nonprofits](/directory/367/nonprofit/software) > [ESO Scheduling](/software/132754/epro-scheduler-plus)

# ESO Scheduling

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> ePro Scheduler Plus is an employee scheduling solution that helps EMS operators, fire departments, emergency dispatchers and other sectors, streamline operations related to time tracking, online scheduling, certification management and more. The shift scheduling window allows employees to submit weekly and monthly availability, trade shifts and track open shifts on a centralized platform.&#10;&#10;&#10;ePro Scheduler Plus comes with online time clocks, which allow staff members to use a fingerprint scanner to submit clock in and out timings. Supervisors can report employee tardiness and unauthorized absences, send warnings and take disciplinary actions. Additionally, managers and leaders can generate payroll reports and import the files to external applications for payroll processing.&#10;&#10;&#10;ePro Scheduler Plus facilitates integration with third-party applications, such as ADP, Quickbooks and PayCheck. Pricing is available on request and support is extended via documentation, phone, email and video tutorials.
> 
> Verdict: Rated **4.5/5** by 32 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 32 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ESO
- **Location**: Austin, US
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$795.00
- **Pricing Details**: Contact ESO Solution directly for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Activity Dashboard
- Attendance Management
- Automated Scheduling
- Availability Indicator
- Certification Management
- Complaint Monitoring
- Compliance Management
- Dashboard
- EMS Service Roles Time Clock
- Electronic Signature
- Emergency Dispatch
- Employee Certification
- Employee Database
- Equipment Tracking
- Event Calendar
- Fleet Management
- Fuel Management
- Messaging
- Mobile Access
- Online Time Clock

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [HR Software for Nonprofits](https://www.softwareadvice.co.uk/directory/367/nonprofit/software)

## Related Categories

- [HR Software for Nonprofits](https://www.softwareadvice.co.uk/directory/367/nonprofit/software)
- [Online HR Software](https://www.softwareadvice.co.uk/directory/369/web-based-hr-software/software)
- [Employee Scheduling Software](https://www.softwareadvice.co.uk/directory/497/employee-scheduling/software)
- [Payroll Software for Mac](https://www.softwareadvice.co.uk/directory/1424/mac-payroll/software)
- [Human Capital Management Software](https://www.softwareadvice.co.uk/directory/1867/hcm/software)

## Alternatives

1. [Connecteam](https://www.softwareadvice.co.uk/software/109560/connecteam) — 4.6/5 (5059 reviews)
2. [Wageloch](https://www.softwareadvice.co.uk/software/451189/WageLoch) — 4.5/5 (265 reviews)
3. [Findmyshift](https://www.softwareadvice.co.uk/software/134395/findmyshift) — 4.6/5 (1180 reviews)
4. [7shifts](https://www.softwareadvice.co.uk/software/220249/7shifts) — 4.7/5 (1211 reviews)
5. [QuickBooks Time](https://www.softwareadvice.co.uk/software/167836/quickbooks-time) — 4.7/5 (6996 reviews)

## Reviews

### "ePro makes you a pro at scheduling" — 5.0/5

> **Michael** | *10 December 2018* | Research | Recommendation rating: 9.0/10
> 
> **Pros**: - All scheduling features easy to navigate and view&#10;- Simple communication with company schedulers&#10;- Connectivity to personal calendar for notifications of upcoming shifts
> 
> **Cons**: - Mobile view is confusing and does not include all features of the desktop site

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### "Nice product, some improvement" — 4.0/5

> **Nick** | *13 March 2025* | Public Safety | Recommendation rating: 8.0/10
> 
> **Pros**: Total view of all schedules and personal on each day.
> 
> **Cons**: Lack of ease of use in creating repeating schedules and rotating schedules for multiple positions. The form functionality has its momements of good, but consistency of functionality was the downside.
> 
> Overall nice product for us, forms were lack luster in terms UX design on the end user side.

-----

### "Epro Review" — 3.0/5

> **John** | *18 January 2019* | Hospital & Health Care | Recommendation rating: 4.0/10
> 
> **Pros**: Tracking of employee certifications works well and messaging is helpful
> 
> **Cons**: Need more customizable reports and better and quicker response to questions. I would like to see a help tab where questions can be asked and answered in real time
> 
> The program has been adequate for our needs. but I would like to see better response to issues and better reporting

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### "Well..." — 4.0/5

> **Verified Reviewer** | *18 January 2019* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: If you have built your company around Epro's limitations, Epro is amazing.  If you try to do something different, Epro becomes less amazing quickly.
> 
> **Cons**: There are several areas where the software could be improved and they still aren't.  I find that Epro likes to make more tiny Tweaks like font color or icon change rather than fix real problems, such as how it handles double shifts (or can't handle double shifts), how there isn't any easy add for meal penalties which was a law in CA until recently, and how there is a known issue with calculating shift breaks on the pick up shifts and they have no plans to correct it.  All of these things we can work around but shouldn't have to since they have raised their prices and my company can't use half of their features.
> 
> Due to the cons of Epro for our company, we did try to source other scheduling systems and they all had just as many quirks and drawbacks.  There is a flow to Epro to some degree that was better than our options.  Not a horrible program but could be a lot better overall.

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### "ePro Scheduler is the next step in managing a large workforce" — 5.0/5

> **David** | *8 July 2016* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of use and the ability to generate and manage a large worforce. &#13;&#10;The ability to manage thousands of incident reports over the course of a year.&#13;&#10;It is easy to manage payroll, overtime, and communicate with the workforce without hiring additional staff.
> 
> **Cons**: Employees are not able to communicate with each other except through a public bulletin board
> 
> I found ePro Scheduler in 2008 when our workforce doubled over the course of a few months. It became very difficult to manage 350+ field employees (EMT's, Medics, Nurses, and RT's) schedules without some type of computer aided software. I evaluated many different options to make the process easier and more efficient, without breaking the bank. ePro was the best solution for our needs; we have grown to over one thousand employees, and we now use ePro for every department within the organization. We use almost every feature of the program, from payroll to incident reporting. It would be hard to imagine how the company would handle the 3,000+ reports employees and managers do each year without the help of this program. I have since evaluated other scheduling companies and programs to ensure we are using the best program for our needs and I keep coming back to ePro; they set the standard that other companies try to emulate.

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## Links

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## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/hr/epro-scheduler-plus-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/132754/epro-scheduler-plus> |
| en-GB | <https://www.softwareadvice.co.uk/software/132754/epro-scheduler-plus> |
| en-IE | <https://www.softwareadvice.ie/software/132754/epro-scheduler-plus> |
| en-NZ | <https://www.softwareadvice.co.nz/software/132754/epro-scheduler-plus> |

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