About Datto SIRIS

Datto SIRIS is an all-in-one BCDR solution built for MSPs to efficiently prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a secure, cloud-based repository and full disaster recovery in the cloud. All of this administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface. Flexible deployment: software-only and hardened backup appliances.
Datto SIRIS Software - Datto main dashboard
Datto SIRIS video
Datto SIRIS Software - Datto main dashboard - thumbnail

Datto SIRIS pricing

Datto SIRIS does not have a free version and does not offer a free trial.

Free Version:
No
Free trial:
No

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Datto SIRIS Reviews for UK Users

Feature rating

Value for Money
4
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 45 View all reviews
Vincent R.
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/05/2021

Datto Siris Disaster Recovery Appliance

Ability to quickly restore a server to service, either through virtualization or bare metal restore, reducing downtime and lost productivity. Providing peace of mind that the data is safe from disasters, ransomware attacks, or even accidental deletions.

Pros

I have the Siris X1 and X2 deployed at a couple of my clients, and have already used it to do a bare metal recovery of one server and a file level restore of a second. It backs up the systems hourly to itself so it can restore or virtualize the server locally, and also sends the data in the cloud, so if the entire building became unavailable due to an emergency, it can virtualize the servers in the cloud. I was able to quickly recover the server that experienced the drive failure, and if any issues arose, I could have virtualized the server temporarily. The backups are actually tested regularly by Datto with a screenshot verifying that the backups are bootable.

Cons

As this is a cloud based solution, there are recurring costs, however they are worth the peace of mind of having offsite backups that are actually tested.

Mark P.
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/05/2021

How much is your business and data really worth?

Datto does everything as advertised. Fast recovery, great support and simple setup
Everything you expect and want

Pros

It is amazing how many people spend money in the wrong areas.
Backup and Disaster Recovery is crucial in EVERY business. One thing that stands out with Datto is the great service and reliability of a recovery.
We have needed Datto 3 times over Covid at 5am Sydney time, and support were there in less than 5mins to assist.
Setup is quick and easy as well.
Fast and reliable recovery

Cons

People will complain about the price.
Yes it is a lot more than its competitors however you also get a lot more for your $$$.
So really when you drill it down, its a smorgasbord of product features, speed and support.
Unfortunately not everyone see this and therefore the price can be a kick back.

Pulin K.
  • Industry: Hospital & Health Care
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
4
Ease of Use
4
Customer Support
1

2
Reviewed on 25/05/2021

Unit Warranty is not honored by Datto so how can one trust warranty?

I have been using Datto Siris for several years. We had purchased S3B2000 unit for a client to replace their older unit and upgrade to larger data backup. Datto provided 5 year warranty on the unit. However, when unit gave a problem and stopped backing up (unknown Software or hardware issue, Datto support unilaterally decided without any explanation that it is not in warranty because of it being on a UPS and UPS battery powered off. Can you imagine a connection without UPS? Also can you find a UPS whose battery does not die after several years?

The support made us do hard power shut off of the unit several times but it did nit connect to the environment. It sounds like a defect in the unit, but Datto support came up with a unilateral decision, without any explanation that they do not want to honor the warranty. Very poor response by support ????

Pros

Ease of use for setting up and usage of the product

Cons

Support for the product and warranty that should cover if the unit fails but Datto support person chose to arbitrarily ignore the warranty and no explanation of why not.

Mari M.
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/05/2021

Complete Solution

It gives me peace of mind that I offer clients a solution that meets all their needs. I am very pleased.

Pros

Only one vendor for a total BC/DR solution. Robust security functionalities. Easy to set up and manage. Trust that I can recover granular data, files and virtual machines, without long or laborious processes

Cons

Because I am also a reseller, some customers still ask to support to tape, which is not available in SIRIS. Also, more compatibility with operating systems.

Michael C.
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/06/2021

A true Business Continuity solution

Every time Ransomware has damaged our customers we have them back up and running within hours

Pros

Have to say the Tech support is Phenomenal, and recovery is a dream

Cons

Nothing to say , it works , and I'm happy

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