--- description: Review of Veeva Vault Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Veeva Vault | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Records Management Software](/directory/1859/records-management/software) > [Veeva Vault](/software/13108/veeva-vault) # Veeva Vault Canonical: https://www.softwareadvice.co.uk/software/13108/veeva-vault Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/13108/veeva-vault?page=2) > Veeva Vault is a cloud-based content management solution with built-in collaboration features designed specifically for the life sciences industry. It comprises multiple modules that independently perform separate functions. Vault eTMF helps life science companies manage clinical trial operations. Vault Submissions creates a single space for regulatory documents from contributors, partners, and affiliates. Veeva RIM provides users with an authoritative source for submission of documents, publishing dossiers, managing authority interactions, and registrations. Vault RIM also allows users to plan, manage, and track product registrations. Vault PromoMats combines internal and external messages and creates marketing for new and existing stakeholders. Vault MedComms provides a common repository that integrates global medical communication content from all communication channels and geographies. Finally, Vault Investigator Portal helps sponsors and clinical research organizations maintain audit-ready eTMFs. Users can raise online tickets for support inquiries. > > Verdict: Rated **4.4/5** by 28 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 28 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Veeva Industries - **Location**: Pleasanton, US - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$1.00 - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Archiving & Retention - Audit Trail - Collaboration Tools - Configurable Workflow - Content Management - Digital Asset Management - Document Management - Electronic Signature - Information Governance - Mobile Access - Search/Filter - Version Control - Workflow Management ## Support Options - 24/7 (Live rep) - Chat ## Category - [Records Management Software](https://www.softwareadvice.co.uk/directory/1859/records-management/software) ## Related Categories - [Records Management Software](https://www.softwareadvice.co.uk/directory/1859/records-management/software) - [Enterprise Content Management Software](https://www.softwareadvice.co.uk/directory/3485/enterprise-content-management-system/software) - [Clinical Trial Management Software](https://www.softwareadvice.co.uk/directory/4623/clinical-trial-management/software) - [Content Management Systems](https://www.softwareadvice.co.uk/directory/4543/cms/software) ## Alternatives 1. 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[Box](https://www.softwareadvice.co.uk/software/18947/box-enterprise) — 4.4/5 (5622 reviews) ## Reviews ### "Veeva Vault continues to improve" — 5.0/5 > **Prince** | *5 February 2022* | Biotechnology | Recommendation rating: 8.0/10 > > **Pros**: Veeva Vault has good features that are standard across the board, but they also integrate well with each other and allow a lot of extra features through customization. > > **Cons**: It can be a bit expensive for companies that are just starting off or are small - and there are alternatives out there that are good enough or can suffice for the time being. Also, if someone is not trained well, they can definitely make major issues in the system and support from Veeva may take too long to fix certain large issues. ----- ### "Marketing experiences with Veeva Vault" — 5.0/5 > **Stuart** | *8 February 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: As job creator, it is easy to upload documents, link documents as references, and send virtual job bags to a team for review and sign-off. It date stamps each action, which covers you, if project run late, it objectively demonstrates where bottle necks are in an organisations 'sign-off' team. As a reviewer, the exact text in a substantiating reference to a claims made in documents are shown, saving time looking for exactly the right text in a reference. It is intuitive to use, if have experience using other review and approval systems. It is reliable and doesn't crash like other systems. In 2 years I have never needed to call their Support team. It can handle different media types for review, such as pdf, video, etc very well, better than predecessor systems. > > **Cons**: As a job creator, it takes time linking references to a document, unless you like repetitive tasks. If you upload a new amended version after 1st review of a document, it can loose the linked references. Which if its a 10 page document with 30 references is frustrating. There is a copy references, button, which does take the references into a new document, but it can drop links to which text the references are substantiating. As a reviewer, it has no Cons. > > Overall, its probably the best system I have used for document management. Veeva have thought of everything. You can pay less for other systems, but on the surface they seem to do the same, but when you start using them, the finer details and features are lacking with other systems. Stability is also very good. It doesn't freeze when managing large documents. It doesn't crash. This might sound basic, but other systems freeze and crash on a weekly basis, wasting time. I have used 4 of these systems at large international pharmaceutical companies, and this is my preferred system. ----- ### "Clunky Software" — 3.0/5 > **Verified Reviewer** | *1 April 2022* | Hospital & Health Care | Recommendation rating: 2.0/10 > > **Pros**: Seems to be mostly stable and no unhandled bugs. It is usually quite snappy/responsive. > > **Cons**: Poor search functionality; for a content management solution search functionality is vital. If it fails on this, it's dead in the water. Veeva seems to be aware of this deficiency, and had documented their way out of it. They should just fix it. There's other issue/UI bugs that I would expect to be caught during beta testing. Some examples: if text is entered in the search box, and an item is hovered over, the hovered item is returned when pressing enter, the search text is not executed. There are drag areas for files that do not always work. The main search bar does not search everything; by default is searches documents, pasting/searching a change control ID in this state does not return the record. > > Hard to tell how much of my experience is related to my companies configuration or implementation. But generally, the tool never impresses me. There's enough UI bugs that lead me to believe that much of my frustration is Veeva's responsibility. ----- ### "The pharma-grade content management must have." — 4.0/5 > **Tim** | *10 July 2025* | Pharmaceuticals | Recommendation rating: 8.0/10 > > **Pros**: Vault was made for our industry. I like that integrated audit logs as well as GxP compliant. Controlled documents, such as batch records and labels are easier to manage than ever. > > **Cons**: It’s not expensive, and admittedly had a steep learning curve for non-regulatory or seasonal professionals. > > We simplified document workflows, were audit-ready, and shortened the approval cycle, something essential for maintaining compliance and progress in our pharmaceutical pipeline. ----- ### "A good choice for life science" — 4.0/5 > **marco** | *9 November 2025* | Pharmaceuticals | Recommendation rating: 8.0/10 > > **Pros**: You can model complex processes (change control, deviations, labeling, regulatory submissions) without custom code, keeping upgrades straightforward. > > **Cons**: If content is poorly tagged, search efficacy drops. Automated classification is improving but still requires process discipline. > > Overall experience Veeva Vault is a strong choice for organizations operating under strict Life Sciences regulations that need a unified, validated platform for content and quality processes. Its biggest strengths are compliance readiness and configurable workflows. Conversely, projects that under-resource configuration often face usability issues and disappointing search/results. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/13108/veeva-vault?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/13108/veeva-vault) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data