--- description: Review of Criterions Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Criterions | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Medical Software](/directory/4/practice-management-software/software) > [Criterions](/software/130876/criterions-medical-suite) # Criterions Canonical: https://www.softwareadvice.co.uk/software/130876/criterions-medical-suite Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/130876/criterions-medical-suite?page=2) > Criterions EHR and Medical Billing Software – Streamline Your Practice with an All-in-One, Cloud-Based Solution Criterions offers an integrated Electronic Health Records (EHR) and Medical Billing Software platform built for the real-world needs of today’s healthcare providers. Designed for private practices, outpatient clinics, and specialty providers, our cloud-based solution combines clinical documentation, patient engagement tools, and robust billing management in a single, user-friendly platform. All-in-One EHR with Patient Portal: Our EHR software is built for efficiency, compliance, and care quality. Clinicians can create and manage patient records, clinical notes, e-prescriptions, and lab results—all from a customizable dashboard. With a few clicks, providers can: - Document encounters using specialty-specific templates - Access real-time patient data and prescription histories - Meet Meaningful Use, MIPS, and other compliance measures - Save time with voice dictation, macros, and reusable templates The fully integrated Patient Portal empowers patients to take control of their healthcare. Patients can: - Access medical records and lab results 24/7 - Schedule appointments online - Request prescription refills - View and pay medical bills - Update personal information securely This reduces phone traffic and administrative burden while improving patient satisfaction. Our Practice Management and Billing Software automates the financial side of your practice. Front office staff can verify insurance eligibility in real time, while billers streamline claims and follow-ups with tools that improve first-pass acceptance rates. It's Medical Billing Software That Gets You Paid Faster\! With Criterions, you can: - Manage appointments and check-ins - Verify insurance before a visit - Submit clean claims electronically (EDI) - Track and reduce denied claims - Automate patient billing and payment reminders via text or email - Set up payment plans with stored card info - Access A/R dashboards and detailed financial reports Our billing platform helps increase revenue, reduce outstanding balances, and improve cash flow for practices of all sizes. Secure, Scalable, and Customizable Criterions is a fully cloud-hosted solution with HIPAA-compliant data security and scalable infrastructure. Whether you're a solo provider or a multi-location group, you can customize workflows, forms, and dashboards to match your specialty or operations. We support a wide range of specialties including: - Family Medicine - Pediatrics - Cardiology - Behavioral Health - OB/GYN - Dermatology - Physical Therapy - Gastroenterology - Multi-Specialty - Radiology And more\! Personalized Onboarding and 24/7 Support: From implementation to daily use, our team is with you every step of the way. You’ll receive hands-on training and onboarding tailored to your workflow. Once you’re up and running, enjoy 24/7 support from our team of experts. Built With Provider Feedback: Our products are continuously enhanced based on real customer feedback. We collaborate directly with providers to develop features that address current healthcare trends, regulatory changes, and day-to-day practice needs. Criterions makes it easy for your team to deliver better care while improving operational and financial performance. Whether you’re looking for an EHR with a Patient Portal, a complete Medical Billing Software, or a flexible, all-in-one solution—Criterions delivers the tools and support your practice needs to thrive. > > Verdict: Rated **3.9/5** by 7 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 7 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 3.3/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Criterions ## Commercial Context - **Pricing model**: Per Feature - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop) - **Supported Languages**: English, Russian, Spanish - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Audit Trail - Automated Scheduling - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Cancellation Tracking - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Client Portal - Clinic Interoperability ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Medical Software](https://www.softwareadvice.co.uk/directory/4/practice-management-software/software) ## Related Categories - [Medical Software](https://www.softwareadvice.co.uk/directory/4/practice-management-software/software) - [Medical Tools](https://www.softwareadvice.co.uk/directory/4527/medical/software) - [Electronic Medical Records Software](https://www.softwareadvice.co.uk/directory/8/electronic-medical-record-software/software) - [Medical Scheduling Software](https://www.softwareadvice.co.uk/directory/18/patient-scheduling-software/software) - [Medical Billing Software](https://www.softwareadvice.co.uk/directory/11/medical-billing-software/software) ## Alternatives 1. [Fusion](https://www.softwareadvice.co.uk/software/395326/fusion-web-clinic) — 4.3/5 (708 reviews) 2. [Carepatron](https://www.softwareadvice.co.uk/software/241061/care-patron) — 4.4/5 (843 reviews) 3. [Alleva](https://www.softwareadvice.co.uk/software/365334/alleva) — 4.5/5 (282 reviews) 4. [ModMed](https://www.softwareadvice.co.uk/software/2446/electronic-medical-assistant) — 4.4/5 (363 reviews) 5. [Jane](https://www.softwareadvice.co.uk/software/86099/jane) — 4.8/5 (494 reviews) ## Reviews ### "Great EHR at a reasonable price" — 5.0/5 > **Abel** | *26 January 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The platform is a great product, especially for a practice that is starting out or wants to convert from a paper charting system. The work-flow is concise and easy to follow. Menus and file organization is customizable to the point where you can really cater to one's practice needs. Customer support is great. When I have had issues (not often) that need to be addressed, I get a response almost immediate or the same day. > > **Cons**: I would like to see the ability to create PDF "fillable" documentation. In our scope of practice, this is something that would help our work-flow tremendously. Recently, I have been made aware that this is something that their internal development team has been working on. > > The experience has been great\! From the sales team to tech support, to implementation, I have had great experiences from everyone. They do a great job in personalizing your needs and experiences and always remember the small details about one's practice. They offer great feedback and suggestions on improving ones work-flow as they hold a wealth of knowledge from the experiences they have had with other clients. ----- ### "Practice manager" — 5.0/5 > **Donna** | *5 June 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: user friendly. Our requests are handled with professionalism and timely. Your support group wonderful individuals. Never had any problems with support > > **Cons**: I do not have much that I dislike, I have always received the upmost attention to our needs. Being support, help with financial reports ect. > > We have been using since \[sensitive content hidden\], we appreciate that as it evolved to the recent version of the software, Criterions worked with us to accommodate and customize the system to our needs ----- ### "Unethical and substandard" — 1.0/5 > **Vik** | *10 January 2024* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: The product was fine in the pre-EMR days. > > **Cons**: They eventually fell way behind their competitors in terms of features and quality. Then they wanted exorbitant egress fees to migrate our data. They keep their data in an inefficient proprietary format so they can justify charging nearly $100,000 for a small medical practice to leave their ecosystem. > > Completely unethical and poorly run EMR vendor. We helped build their business and provided feedback used to develop their software from scratch as we grew from a small, single doctor practice to a dozen or so. When they fell behind their competitors, we decided to move on. To spite us, they held our EMR data hostage and demanded over $90,000 to migrate our data away. Luckily I was able to manually pull enough information from their garbage software for us to get a reasonable start at our new EMR vendor. And just in case they decide to try and refute this review, don't bother Andy, you can't beat me. I have every email you ever sent me and I told zero lies in this review. Everything I said can be proven and corroborated. I waited 7 years to make sure what data you retained was past our legal obligations to hold. Why? Because I had no trouble believing a greedy person like you would do something to extort us. Have a good one\! :) ----- ### "Improvements" — 4.0/5 > **Beatriz** | *8 May 2025* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: Tech support is outstanding, especially our tech, Renee Barnes, quick response and resolution > > **Cons**: once an HPI template is created, there cannot be any further changes made, simple things like, hiding template tabs or adding a period to the end of a template sequence > > easily accessibility to customization standards of medical reporting in a simple for ----- ### "Criterion, a good software if provide new features" — 4.0/5 > **Henry** | *28 April 2025* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: Help Support is best, they reach out to you quickly and as humble as someone could be + super knowledgable. > > **Cons**: Kinda feel old as compare to other softwares, dont provide new features with time. > > Satisfied with Criterion, didnt have much problems that cant be resolved, by talking to their team i made my experience much better ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/130876/criterions-medical-suite?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/130876/criterions-medical-suite) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data