About Coupa

Coupa is a spend management platform that helps businesses streamline supply chain design and planning, accounts payable automation, treasury and procure-to-pay processes. Users can centralize and manage requests. Coupa helps teams automate and streamline accounts payable with multi-level automated invoice validation, approval workflows, and mobile access. Its vendor onboarding and management solution helps vendors self-service and eliminates silos between vendor management and accounts payable. Coupa facilitates integration with ERP, enabling users to streamline financial processes, ensuring compliance and control spend.
Coupa Software - Coupa invoicing
Coupa Software - Coupa purchase orders
Coupa Software - Coupa insights
Coupa Software - Coupa supply chain collaboration summary
Coupa Software - Coupa CPO dashboard
Coupa Software - Coupa items and services
Coupa video
Coupa Software - Coupa invoicing - thumbnail
Coupa Software - Coupa purchase orders - thumbnail
Coupa Software - Coupa insights - thumbnail
Coupa Software - Coupa supply chain collaboration summary - thumbnail
Coupa Software - Coupa CPO dashboard - thumbnail

Coupa pricing

Coupa does not have a free version and does not offer a free trial. Coupa paid version starts at US$2,500.00/month.

Starting Price:
US$2,500.00/month
Free Version:
No
Free trial:
No

Alternatives to Coupa

SAP Ariba Strategic Sourcing

SAP Ariba Strategic Sourcing is a software that helps businesses source raw materials and suppliers. It caters to...

Coupa Reviews for UK Users

Feature rating

Value for Money
3.7
Functionality
3.9
Ease of Use
3.8
Customer Support
3.8
5 reviews of 109 View all reviews
Garth
Garth
  • Industry: Media Production
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/07/2020

Things to be aware of for new users

Overall my experience has been fantastic! I am beginning to get reporting at a detailed level that I've never had, I enjoy the audit trails and Audit oversights

Pros

Super powerful package. We have a Procurement module, SIM (Supplier Information management), Sourcing, AI. This is an extremely powerful and well-orchestrated product. We had a very knowledgeable implementation team from Coupa which to really great job discovering on identifying what we needed due for the setup. We've been using this product now for about 4 months and now implementing a second affiliate company without much assistance from Coupa and it's going pretty well.

Cons

Beware that systems integration is much more complex than anyone tells you it is. Its been four months since go-live, And we are still having problems with integrating to oracle. Some may read this review think that this is a problem with the implementer, some of it may be. Specifically, we are struggling with the supplier integration and though we have weekly calls, we are still having problems. So just wanted to be aware we were made to believe that Integrating was done all the time and has never been a problem

Verified Reviewer
  • Industry: Online Media
  • Company size: 10,000+ Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 17/08/2024

Coupa- The most advanced AI driven cloud invoice management system I have ever seen

Overall, its great for any tech start ups or high paced org who needs AI as the core of their strength.

Pros

a. Excellent invoice management system supported by cloud computing
b. Super sleek dashboard powered by user controlled/ customizations options
c. AI is very powerful and learns from your patterns of working
d. Unlimited space for all of your documents and bills
e. Single sign in authentications through okta, super secure way of working

Cons

a. Pricing model is bit elevated from other other competitors however its worth
b. Not very customization priendly
c. API integration is not at 100%. It tends to have a broken path

DONNA
  • Industry: Construction
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/01/2025

Coupa is the best

10 out of 10 I highly recommend this program

Pros

How easy it is to use of all the programs I use I feel Coupa is the most user friendly

Cons

nothing really but if I have to pick something I guess it would be the two part authentification it is a pain but I know it is to protect my information

Alexander
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
2
Functionality
2
Ease of Use
1
Customer Support
1

2
Reviewed on 05/02/2025

Difficult to Use but Useful for Large Teams

While the platform has powerful features, the complexity of the interface took a lot of time.

Pros

It allowed us to work with a large client, and was possible to use. It helps centralize purchase data.

Cons

Coupa was difficult to use. The interface is complex, and it took time to figure out how to click through many redundant pages.

Dilip
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/12/2024

My experience with Coupa Tool

I have been using Coups for almost 3 years. It is very User friendly and simple to use. As I have mentioned, To claim any travel expense, we need to create a report and submit. For that first we need to click on "Travel & Expenses" button which is placed at the top of the page. This button is not highlighted and this is not made with bold font. So User doesn't think that this is a button that he/she needs to click on to proceed further. This is the only observation I had. This can be taken into consideration for better User experience.

Pros

I have been using Coups for alomst 3 years. It is very User friendly and simple to use. The way it is implemented is very User friendly and it can be integrated with other tools as well.

Cons

To claim any travel expense, we need to create a report and submit. For that first we need to click on "Travel & Expenses" button which is placed at the top of the page. This button is not highlighted and this is not made with bold font. So User doesn't think that this is a button that he/she needs to click on to proceed further. This is the only observation I had.

Related categories