About Coupa












Coupa pricing
Coupa does not have a free version and does not offer a free trial. Coupa paid version starts at US$2,500.00/month.
Alternatives to Coupa
Coupa Reviews for UK Users
Feature rating

- Industry: Media Production
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Things to be aware of for new users
Overall my experience has been fantastic! I am beginning to get reporting at a detailed level that I've never had, I enjoy the audit trails and Audit oversights
Pros
Super powerful package. We have a Procurement module, SIM (Supplier Information management), Sourcing, AI. This is an extremely powerful and well-orchestrated product. We had a very knowledgeable implementation team from Coupa which to really great job discovering on identifying what we needed due for the setup. We've been using this product now for about 4 months and now implementing a second affiliate company without much assistance from Coupa and it's going pretty well.
Cons
Beware that systems integration is much more complex than anyone tells you it is. Its been four months since go-live, And we are still having problems with integrating to oracle. Some may read this review think that this is a problem with the implementer, some of it may be. Specifically, we are struggling with the supplier integration and though we have weekly calls, we are still having problems. So just wanted to be aware we were made to believe that Integrating was done all the time and has never been a problem
- Industry: Online Media
- Company size: 10,000+ Employees
- Used Weekly for 1-5 months
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Review Source
Coupa- The most advanced AI driven cloud invoice management system I have ever seen
Overall, its great for any tech start ups or high paced org who needs AI as the core of their strength.
Pros
a. Excellent invoice management system supported by cloud computing
b. Super sleek dashboard powered by user controlled/ customizations options
c. AI is very powerful and learns from your patterns of working
d. Unlimited space for all of your documents and bills
e. Single sign in authentications through okta, super secure way of working
Cons
a. Pricing model is bit elevated from other other competitors however its worth
b. Not very customization priendly
c. API integration is not at 100%. It tends to have a broken path
- Industry: Construction
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
Coupa is the best
10 out of 10 I highly recommend this program
Pros
How easy it is to use of all the programs I use I feel Coupa is the most user friendly
Cons
nothing really but if I have to pick something I guess it would be the two part authentification it is a pain but I know it is to protect my information
- Industry: Media Production
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Difficult to Use but Useful for Large Teams
While the platform has powerful features, the complexity of the interface took a lot of time.
Pros
It allowed us to work with a large client, and was possible to use. It helps centralize purchase data.
Cons
Coupa was difficult to use. The interface is complex, and it took time to figure out how to click through many redundant pages.
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
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Review Source
My experience with Coupa Tool
I have been using Coups for almost 3 years. It is very User friendly and simple to use. As I have mentioned, To claim any travel expense, we need to create a report and submit. For that first we need to click on "Travel & Expenses" button which is placed at the top of the page. This button is not highlighted and this is not made with bold font. So User doesn't think that this is a button that he/she needs to click on to proceed further. This is the only observation I had. This can be taken into consideration for better User experience.
Pros
I have been using Coups for alomst 3 years. It is very User friendly and simple to use. The way it is implemented is very User friendly and it can be integrated with other tools as well.
Cons
To claim any travel expense, we need to create a report and submit. For that first we need to click on "Travel & Expenses" button which is placed at the top of the page. This button is not highlighted and this is not made with bold font. So User doesn't think that this is a button that he/she needs to click on to proceed further. This is the only observation I had.