--- description: Review of Bitrix24 Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Bitrix24 | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Construction CRM Software](/directory/153/homebuilder-crm-software/software) > [Bitrix24](/software/128326/bitrix24) # Bitrix24 Canonical: https://www.softwareadvice.co.uk/software/128326/bitrix24 Page: 1 / 41\ Next: [Next page](https://www.softwareadvice.co.uk/software/128326/bitrix24?page=2) > Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relationships in one environment. It is suitable for organizations of various sizes and industries, including retail, real estate, professional services, and software development. The platform serves as a central hub for business operations by combining multiple tools into a single system. It includes a CRM system for managing sales pipelines, leads, deals, and contacts, with communication options such as forms, chat, social media, telephony, and email. Project management tools offer features such as Kanban boards, Gantt charts, Scrum frameworks, time tracking, and workload management. Collaboration tools include team chat, video conferencing, shared calendars, and document storage. A website builder is also available for creating websites and online stores with e-commerce functionality. The platform provides HR management tools such as employee directories, absence tracking, and company structure organization. An AI assistant, CoPilot, supports productivity in areas such as CRM, tasks, and communication. Workflow automation features include business process automation, rules, triggers, and no-code robotic process automation. > > Verdict: Rated **4.2/5** by 997 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 997 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Bitrix - **Location**: Alexandria, US - **Founded**: 1998 ## Commercial Context - **Starting Price**: £69.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: A 15-day free trial is available, and a free plan for starter business tools. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, English, French, German, Indonesian, Italian, Japanese, Malay, Polish, Portuguese, Spanish, Thai, Traditional Chinese, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - AI Summarization - AI Writing Assistant - API - Absence Management - Access Controls/Permissions - Account Management - Accounting - Activity Dashboard - Activity Tracking - Activity/News Feed - Ad Optimisation - Ad hoc Reporting - Agenda Management - Agile Methodologies - Alerts/Escalation - Alerts/Notifications - Analytics - Applicant Tracking - Appointment Management ## Integrations (89 total) - 3CX - Albato - Alegra - Apache OpenOffice - Asana - Asterisk - Authorize.Net Connector - Base - Box - CallGear - ChatArchitect - ChatHub - ClickSend - Docusign - Dropbox Business ... and 74 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Construction CRM Software](https://www.softwareadvice.co.uk/directory/153/homebuilder-crm-software/software) ## Related Categories - [CRM for Small Businesses](https://www.softwareadvice.co.uk/directory/489/small-business/software) - [AI Marketing Tools](https://www.softwareadvice.co.uk/directory/4615/ai-marketing-tools/software) - [Project Planning Software](https://www.softwareadvice.co.uk/directory/453/project-planning/software) - [Project Tracking Software](https://www.softwareadvice.co.uk/directory/1606/project-tracking/software) - [Social CRM Tools](https://www.softwareadvice.co.uk/directory/403/social-crm/software) ## Alternatives 1. [Jobber](https://www.softwareadvice.co.uk/software/3660/jobber-lawncare) — 4.6/5 (1463 reviews) 2. [Salesforce Sales Cloud](https://www.softwareadvice.co.uk/software/2764/salesforce-sales-cloud) — 4.4/5 (18790 reviews) 3. [monday.com AI Work Platform](https://www.softwareadvice.co.uk/software/131008/monday-com) — 4.6/5 (6072 reviews) 4. [Dynamics 365](https://www.softwareadvice.co.uk/software/106335/microsoft-dynamics-crm) — 4.4/5 (5834 reviews) 5. [Asana](https://www.softwareadvice.co.uk/software/5576/asana) — 4.5/5 (13604 reviews) ## Reviews ### "Streamlined BD operations" — 5.0/5 > **Peter** | *26 June 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: It makes lead management quite easy by prioritizing high-value opportunities. I consider it a complete package platform as it offers strong value by centralizing CRM, marketing, sales, and customer communication with automated features in one platform. > > **Cons**: Since I have been using it, there have been no big issues. The user interface is confusing at first. Advanced reporting features are not that accurate. > > Bitrix24 truly has elevated our BD operations by streamlining lead generation, marketing campaigns, sales activities, and improving collaboration between our sales and marketing teams. ----- ### "Bitrix24 best features" — 4.0/5 > **Rashmi** | *20 March 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Management of employees is good. Profiles are well devided into only needed information. > > **Cons**: Sometimes when internet is slow, it doesn't apply previous actions to it. > > I like to use Betrix24 to get data of employees. I don't need to save everyone's contacts it just syncs the contacts. All the informations is at one place make it useful. ----- ### "Master Reviewer" — 4.0/5 > **Mike** | *20 March 2026* | Food & Beverages | Recommendation rating: 3.0/10 > > **Pros**: What I like most about Bitrix24 are its core features for project \& task management and also good for communication. > > **Cons**: What I like least about Bitrix24 is that it can be a steep learning curve and the interface can feel crowded. > > My overall experience with Bitrix24 has been good for business and very good for scaling teams, would definitely recommend it to others. ----- ### "Best All in one Tool" — 4.0/5 > **Aviraj** | *28 April 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The most cost-effective CRM + Project Management tool available in the market right now. The level of customisation it offers is unmatched. Being an SME, I have had the privilege of working with the product team and many clients for implementation. > > **Cons**: All at one place sometimes can feels overwhelming as it has a learning curve. Need to reduce the menu items in case I want to keep it clean. > > All in all the experience with the software is amazing, doesnt have to leave the app. It handles everything from Collaboration, communication, CRM, task management, inventory etc ----- ### "Bitrix24 Review" — 5.0/5 > **Nonjabulo** | *14 December 2024* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: You can manage tasks, chat with your team, and even handle customer relationships all in one place. It’s super convenient and keeps everything organized without needing a bunch of different apps. > > **Cons**: What I liked least about Bitrix24 is that it can feel a bit overwhelming at first because there are so many features. The interface isn’t always the easiest to use, and it can take some time to figure everything out. > > My overall experience with Bitrix24 has been good, but a bit tricky at first. It’s great for managing tasks, team communication, and projects all in one place, which helps keep everything organized. However, the setup can be a little confusing, and it took me some time to get used to all the features. ----- Page: 1 / 41\ Next: [Next page](https://www.softwareadvice.co.uk/software/128326/bitrix24?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/128326/bitrix24) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data