About Bitrix24












Bitrix24 pricing
Bitrix24 has a free version and offers a free trial. Bitrix24 paid version starts at £61.00/month.
Alternatives to Bitrix24
All Bitrix24 Reviews Apply filters
Browse Bitrix24 Reviews
All Bitrix24 Reviews Apply filters

- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Great all in one CRM solution
Pros
Best part of Bitrix24 that I love is it combines all resources I require in one CRM.
Cons
Bitrix24 is quite hard to use at the start and learning curve is so long.
Response from Bitrix
Hi Orçun! Thank you for sharing your valuable feedback on your daily use of Bitrix24. We look forward to continuing to support your business's growth and success.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Great overall product and customer service
Love this system, hands down the best thing I found when I started my company and I use it in my other companies as well.
Pros
The customization of things, being able to make it what I needed for my company.
Cons
Can be a little hard to learn and navigate at first, they offer partners to help with thing if you can afford it but I like to know how to do things. Once you learn it though it is super easy to use.
Reasons for Switching to Bitrix24
the ability to customize everything and have control over everything.- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Avoid this subroutine
Overall it made things harder not easier.
Pros
The design was very colorful and pleasing.
Cons
Navigation and use was awkward and time consuming.
Response from Bitrix
Thank you for taking the time to share your thoughts and experiences with Bitrix24. We truly value the feedback from our users as it helps us to continuously improve and better serve your needs.

- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Bitrix24 Review
My overall experience with Bitrix24 has been good, but a bit tricky at first. It’s great for managing tasks, team communication, and projects all in one place, which helps keep everything organized. However, the setup can be a little confusing, and it took me some time to get used to all the features.
Pros
You can manage tasks, chat with your team, and even handle customer relationships all in one place. It’s super convenient and keeps everything organized without needing a bunch of different apps.
Cons
What I liked least about Bitrix24 is that it can feel a bit overwhelming at first because there are so many features. The interface isn’t always the easiest to use, and it can take some time to figure everything out.
Response from Bitrix
Thank you for sharing your valuable insights and experiences with Bitrix24. We're delighted to hear that the unified platform design of Bitrix24 have met your expectations, making it easier for you to manage various aspects of your business in one place.
- Industry: Industrial Automation
- Company size: 51–200 Employees
- Used Weekly for 1+ year
-
Review Source
most popular CRM in CEE
It is good and well known. Focused mostly on trading business and integration with 1C. Large application need Contract management tools and bridge to SAP/Oracle solutions.
Pros
It was the most popular in Easter Europe solution for decade. Widely used in India and some asian countries. Bitrix24 is CRM system designed for integration with native 1C Enterprise/Sales solution. It have integrated HR module, that makes is capable to be standalone solution for marketing team. Has integrated task tracking and project management tools as well has integrated time tracker. It has build in secure disk space to share files and data.
Cons
It is heavy weight and can slow down at deskt top use but awesomely fast on mobile. It has build in time tracker but no attendance controls. Focused mostly on 1C Enterprise integration for Customer module. Lot of manual iterations and need more automation for more leads loaded customers flow.
Response from Bitrix
Thank you for such a creative and detailed review of Bitrix24! We're delighted to hear that you find our platform to be a versatile and valuable tool for your business. If you have any further feedback, suggestions, or need assistance with any aspect of Bitrix24, please don't hesitate to reach out.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Bitrix24 is great for project management and collaboration
Pros
Bitrix24 is the most convenient project management and team collaboration platform.
Cons
Bitrix24 can have a more cost effective pricing plan for large teams.
Response from Bitrix
Thank you for sharing your positive experiences and constructive feedback about Bitrix24, Garofi!
- Industry: Broadcast Media
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Intuitive Platform For Managing Tasks & Projects
It is amazing getting everything that you need in one platform that is also easy to use and it is also cheap.
Pros
This is an all-in-one platform that has all the features and tools that I really need to do my business. It is amazing because it has AI-assistant which makes work more simple. Am able to have video conferences with my colleagues to communicate on sustain things at ease. This platform is always helpful to me.
Cons
Bitrix24 is fine by me and has no issues.
Response from Bitrix
Thank you for sharing your positive experiences about Bitrix24, Maryanne. We're here to support your continued success with Bitrix24 and are keen to make your experience even better.
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
-
Review Source
Bitrix24 is outstanding interface
Overall experience with bitrix24 is good . its flexibility and interface is outstanding
Pros
I liked The most liked feature is bitrix24 all in one approach.its providing a wide range of tools within a single platform .bitrix24 is convenient,easy & simple output for all type of businessess. bitrix24 can be accessed from any device through internet
Cons
Bitrix24 have full of advanced features.so if you have less knowledge then you have to learn
Response from Bitrix
Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback. We look forward to continuing to support your firm's growth and success.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
General review
Pros
Cheap, costumizable, always update and affordable
Cons
Slow, bad support service, limited report dashboard
Response from Bitrix
Thank you for taking the time to share your feedback and experiences with Bitrix24. Your insights are crucial to us as we strive to make Bitrix24 the best it can be for our users.

- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
-
Review Source
Excellent project management program
I used it at one of my previous employer. Initially I find it complex but within few days I was able to learn about all its features.
Pros
It's a very good task management, team communication and project tracking tool. It offers a lot of good features like chats & video calls, meetings, calendar, time tracking, task reminders, document sharing etc.
Cons
It has a complex user interface that for a newbie is difficult to understand. It is a costly program with limited customization options.
Response from Bitrix
Hi Ankit! Thank you for sharing your positive experiences and constructive feedback on Bitrix24.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Bitrix24 is the best thing happened to me at work
I open my Bitrix24 account in the morning knowing that I have everything I need to make a remarkable progress at work.
Pros
Everything about Bitrix24 is awesome. It just makes doing work easier and more productive
Cons
Nothinh I dislike about Bitrix24. It's a must have for any busienss .. that's how I see it
Reasons for Choosing Bitrix24
Bitrix24 gave me everything I ever dreamed to have in my workReasons for Switching to Bitrix24
Price, scalablity, and complete functionality- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Bitrix as a user
I really like about Bitrix24 is at it brings everything together in one place.
we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been done at that day , it good for tracking . it has mobile access as well .
Pros
I really like about Bitrix24 is at it brings everything together in one place.
we can have chat convesation with teammates can schedule meeting . and it is easy to use .
Cons
Limited time for free version of bitrix 24
Response from Bitrix
Thank you for sharing your valuable insights and experiences with Bitrix24, Mahe! We're delighted to hear that the simplicity and unified platform design of Bitrix24 have met your expectations.
- Industry: Telecommunications
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Streamlined options that make it effortless to create and manage tasks.
Team members can define, assign and track tasks based on milestones while keeping task files and feedback all in one place. Overall, I would say Britix24 is robust enough to manage development sprints while remaining flexible to a variety of workflows.
Pros
Some of the features I like most about Britix24 are; helpful and responsive customer support team, highly customizable to suit various business contexts, user friendly and quick to learn and automated invoicing. Has a rich white boarding and brainstorming capabilities for generating ideas especially for the advanced version.
Cons
The advanced features require hirer tier plans and also I have experienced occasional performance issues with complex boards.
Response from Bitrix
Thank you for your review and for being a part of the Bitrix24 community, Petras! Your insights are valuable as we strive to enhance our platform.
- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Try it - you'll like it!
Very good. Relatively easy to use and customise for our business.
Pros
Customisable, relatively easily with support from notes and bitrix chat support.
Cons
Difficult to keep abreast of feature enhancements due to length of youtube videos and sometimes support notes are not easy to understand.
Response from Bitrix
Thank you for your review and for being part of the Bitrix24 community! We're glad to hear that you find Bitrix24 customizable and easy to use for your business.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
New User Bitrix24 Experience
Pros
I use Bitrix24 on a daily basis to coordinate with colleagues on projects via unlimited company communication channels in one place.
Cons
I have never come across even a slight bug on Bitrix24 even though I am a new user.
Response from Bitrix
Thank you for choosing Bitrix24 and for taking the time to provide us with your feedback, Paulinus! We look forward to continuing to support your firm's growth and success.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Employee Scheduling Program
Pros
I like that Bitrix24 offers a lot of features under one roof from employee scheduling, task management, time tracking to CRM.
Cons
I have used Bitrix24 for a long time now and it hardly fail me while using it.
Response from Bitrix
Thank you for your positive review! It's great to know that our platform has been reliable for you over time. We appreciate your trust in switching from other services to Bitrix24 and look forward to continuing to support your success.

- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Bitrix24 CRM and Business Management System
We have structured our company and all its departments specifically for our company and we are using them.
Pros
I can effectively manage and control the entire company and its departments with a single screen and multiple jobs.
Cons
Everything is in its place, even thanks to Bitrix24 we are informed about technological developments, such as integrating artificial intelligence into the CRM system.
Response from Bitrix
Thank you for your insightful review and for choosing Bitrix24 as your CRM and business management system! Your feedback is invaluable as we continue to enhance our platform.
- Industry: Real Estate
- Company size: 201–500 Employees
- Used Monthly for 1+ year
-
Review Source
The good Bitrix 24
Over all It was a very good software That all of us needs it. It’s also very interesting in most of the users of this app. You should try And see how amazing this Product is.
Pros
What I Liked most about bitrix 24 is the price of the software it was worth spending for for some users. It would be cheap. I can see it is really not budget friendly, but it is very user-friendly. It has free trial that you can try on and believe it or not. I swear you would love it. It has also some more features that every business needs.
Cons
I think what I liked least about it That sometimes it is very slow and has a bug, but it was resolved very quickly. The customer service is also responding very timely. I am asking for a better mobile features so that I can really enjoy using this software.
Response from Bitrix
Thank you for your review! We’re glad to hear that you find Bitrix24 user-friendly and valuable for your business needs. We are currently upgrading our mobile app to be fully featured, so stay tuned for improvements! Thank you for recommending Bitrix24!
- Industry: Alternative Medicine
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Does the job
Used for couple of years it has good functionality but not for a beginner
Pros
It had good features and did what it needed to do
Cons
Not the most user friendly interface found it complex at times
Response from Bitrix
Thank you for your feedback, Cheryl! We understand that the interface can be complex at times, especially for beginners, and we appreciate your input as we work to improve the user experience.

- Industry: Research
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Mastering the art of collaboration in project management with Bitrix24.
Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team. This allows us to put focus on the things that matters to us and the end result is excellent projects. The experience has been outstanding and we are intending to keep using Bitrix24 for forever.
Pros
We always get an upper hand when using Bitrix24 to manage our projects as it brings us all together under the same roof and allows us to work in unison and collaborate effectively. It has good communication channels like instant messaging, video and audio calling and files sharing which makes it easy for us to keep every updated and on the know. Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what has been done and what's pending.
Cons
Bitrix24 has a been straightforward to use product and having not experienced a single issue, i can say it has been giving me a perfect experience.

- Industry: Oil & Energy
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Advancing in collaboration and project management with Bitrix24.
Bitrix24 is a fantastic digital workspace that allows us to work closely and collaboratively during our projects. It makes information sharing and communication pretty easy. It helps us to keep our project works very organized and perform all our duties within the timelines we have set.
Pros
Bitrix24 has been a good and reliable solution to us and thats why we constantly use it to collaborate during our works mostly in projects. The support we get is exceptional and the team is very dedicated to ensure we solve our issues as quickly as possible. Communicating during projects is easy thanks to the video calls, online meetings and the instant messaging functions. We have also seen Bitrix24 keeping our files very safe.
Cons
Bitrix24 is not very user-friendly to use and for us, we needed some training in the initial stages so as to learn how we can make the best use of its features.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Bitrix24 Review
Overall, I would recommend Bitrix24 to individuals and companies for the ease of use and functionality of what the software offers.
Pros
Bitrix24 is an easy to use organizational software that allows companies to keep track of a number of items, including time recording for their employees. It is user friendly and very easy to submit time sheets.
Cons
Bitrix24 can be a little confusing to work for the first time but once you get the hang of it, there is no trouble.
Response from Bitrix
Thank you for your review and for recommending Bitrix24, Kathryn! We're glad to hear that you find our software user-friendly and effective for organizational tasks, including time recording. We understand that there can be a learning curve initially, and we appreciate your patience as you got accustomed to it. Thank you again for your valuable feedback and for being a part of the Bitrix24 community.

- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for Free Trial
-
Review Source
Testing the CRM
Pros
Overall not too bad, or even could be good for other purposes other than B2B Sales.
Cons
For B2B Sales - not the best and user-friendly CRM.
Response from Bitrix
Thank you for sharing your feedback on testing Bitrix24 CRM. Your insights are valuable to us as we continuously work to improve our platform and better meet the diverse needs of our users.
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
My Experience With Bitrix24
Pros
We have used Bitrix24 for project management and as a CRM and it has been amazing
Cons
No bad experiences with Bitrix24. It never disappoints
Response from Bitrix
Thank you for your review, Mariapia! It's great to know that our platform has been a reliable tool for your business without any disappointments. hank you for choosing Bitrix24, and we look forward to supporting your business's success in the future.
- Industry: Online Media
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Software Review
Pros
Its very easy to navigate and friendly user
Cons
I am good with all the features inside the Bitrix
Response from Bitrix
Thank you for your review, Ann!