About Blink

Blink is the world's best employee super-app for frontline workers. A simple platform gives one-click access to everything your team needs – from updates to must-knows, forms to timetables, conversations to stories. Blink turns frontline organizations into strong communities with engaged, committed staff. That's why over 250 organizations, including Coach USA, Elara Caring and Domino's, have entrusted us with energizing their workforce and powering their operations. Mobile applications for iOS and Android devices are available. Services are offered on a monthly subscription basis that includes support via phone and email.
Blink Software - Blink vacation
Blink Software - Blink news feed
Blink Software - Blink community
Blink video
Blink Software - Blink vacation - thumbnail
Blink Software - Blink news feed - thumbnail
Blink Software - Blink community - thumbnail

Blink pricing

Blink does not have a free version but does offer a free trial. Blink paid version starts at US$4.50/month.

Starting Price:
US$4.50/month
Free Version:
No
Free trial:
Yes

Alternatives to Blink

Blink Reviews for UK Users

Feature rating

Value for Money
4.6
Functionality
4.5
Ease of Use
4.7
Customer Support
4.6
5 reviews of 119 View all reviews
Christophe
Christophe
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 06/09/2021

Blink : An easy collaborative tool to share information inside the teams !

This tool is very useful, and I'm using it every day - even every minute - to share information with my team, or other people of my company. The global feed and the "history" allow also to don't miss information.

Pros

The product is easy to use. The possibility to create group is very interesting, as group can be done with the right persons to talk a specific subject. The global feed allows to share general information about the company.

Cons

The copy / paste option is working only in the blink feed. No possibility to copy directly to a Google Mail by example.

Response from Blink

Hello Christophe, it is great to hear that you have had a positive experience with Blink! Your feedback on the copy/paste function has been passed to our Product Team. We are always looking for new insights and features to improve Blink, and we encourage our users to visit the Product Portal to make additional feature requests here: https://portal.joinblink.com/tabs/2-under-consideration

Replied 10/09/2021
Allie
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/03/2024

We love Blink!

I have had a wonderful overall experience with Blink and would definitely recommend this product to others.

Pros

The ease of communication with the team.

Cons

I don't have anything bad to say about Blink.

Alternatives Considered

RingCentral Contact Center

Reasons for Choosing Blink

Communication is much better on Blink for Staff and Caregivers.

Reasons for Switching to Blink

Ring Central shut down our phone system for 2 months.
Pradyumn
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
2
Ease of Use
2
Customer Support
1

1
Reviewed on 27/08/2021

Cheap and unnecessary

Moving from Slack to Blink was a huge downgrade.

Pros

It attempts to play in the space of Slack.

Cons

It does everything other chat apps do in a worse manner or is poorly implemented.
I sent multiple bugs back to the company and none were interpreted correctly or I was told the issue I was facing in one platform was fixed in another platform.

Response from Blink

Hi Pradyumn, we are sorry to hear that you did not have a good experience. We aim to provide helpful customer service to all of our users. We will take your feedback into account to improve our product and services for the future.

Replied 01/09/2021
Mitchell
  • Industry: Transportation/Trucking/Railroad
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/10/2024

Great software works great

My experience could not be any better great software

Pros

Everything about it working great and easy to use

Cons

Nothing at all works great and does great

Julien
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
2
Ease of Use
5
Customer Support
0

4
Reviewed on 27/08/2021

Good for company communication, not finished for instant messaging and daily usage

If I have to describe Blink about our usage in Kuba, it is a, instant messaging application with feed.
Really, if our directors didn't force us to use it, I think we would use google Hangout instead, for a better integration, search, with the reste of google suite.

Pros

I really like the concept of feed to allow official communication in the same tool than chat, without sending email. It create a community feeling.

Cons

- Searching some discussion with someone is not easy (What we discussed 4 days ago on the chat ?)
- I haven't capability to mark a discussion as "unread" (I open the discussion on my phone, see somthing I will have to analyse before answering, I have to send email to me to think about that)
- When I do some mistake on a sentence, I have to click on edit, so use the mouse, instead of just use the up arrow, like in softwares like discord, that is very simplest to edit.
- For integration with a tool, I need administrator to allow me to do something (i.e jira) so I'm not free to use all capabilities of Blink.
- If I join files in a discussion, I can't arrange them, so theorically we have to create one different chat for each subject, but to search a chat from people name, I have always to click on "see all chats", so use the mouse, that is break the user experience from my point of view.

Response from Blink

Thank you for your feedback Julien! We are glad that you enjoy the Feed feature and that Blink has created a community feeling in your organisation.

Your feature request to mark a discussion as "unread" is currently under review, and we plan to release it in a future update. All of your feature requests have been passed to the Product Team to review.

Our Product Portal is a great way to get further feature requests directly into the hands of our Product Team here: https://portal.joinblink.com/tabs/2-under-consideration

Replied 10/09/2021

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