--- description: Review of Engage Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Engage | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Auto Dealership CRM Software](/directory/3171/dealership/software) > [Engage](/software/12664/engage-chat) # Engage Canonical: https://www.softwareadvice.co.uk/software/12664/engage-chat > Engage Live Sales Chat is a cloud-based live chat platform. It offers widgets that can be added to a website that allows site visitors to locate and initiate live messaging with team members. Customers can utilize the chat feature from devices such as computers, smartphones, tablets and other Internet-connected devices. Engage Live Sales Chat allows customers to return at a future time and then find and re-initiate their chat with the same agent they interacted with previously. The system offers live directories of customer-facing sales and support staff. This enables web-based visitors, customers and prospective customers to the detail of the executive whom they will be chatting with. Engage Live Sales Chat is suitable for mid-sized and large companies in various industries, including banking, financial, e-commerce, mortgage, retail and real estate. Services are offered on per user per month basis. Support is available through an online form. > > Verdict: Rated **4.2/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 5 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Engage Chat ## Commercial Context - **Starting Price**: US$7.00 - **Pricing model**: (Free Trial) - **Pricing Details**: 15-day free trial, no credit car required. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Contact Management - Lead Management - Meeting Management - Real-time Consumer-facing Chat - Reporting/Analytics ## Support Options - Chat ## Category - [Auto Dealership CRM Software](https://www.softwareadvice.co.uk/directory/3171/dealership/software) ## Related Categories - [Auto Dealership CRM Software](https://www.softwareadvice.co.uk/directory/3171/dealership/software) - [CRM for Startups](https://www.softwareadvice.co.uk/directory/3235/startup/software) - [Manufacturing CRM Software](https://www.softwareadvice.co.uk/directory/3825/manufacturing/software) - [CRMs for Consulting](https://www.softwareadvice.co.uk/directory/3837/consulting/software) - [Distribution CRM Software](https://www.softwareadvice.co.uk/directory/3846/distribution/software) ## Alternatives 1. [WhatsApp](https://www.softwareadvice.co.uk/software/285733/whatsapp) — 4.7/5 (16297 reviews) 2. [Slack](https://www.softwareadvice.co.uk/software/154669/slack) — 4.7/5 (24046 reviews) 3. [LiveChat](https://www.softwareadvice.co.uk/software/27068/livechat) — 4.6/5 (1715 reviews) 4. [LiveAgent](https://www.softwareadvice.co.uk/software/109980/liveagent) — 4.7/5 (1753 reviews) 5. [Tidio](https://www.softwareadvice.co.uk/software/157633/tidio-chat) — 4.7/5 (590 reviews) ## Reviews ### "LOVE the time saving software\!" — 5.0/5 > **Sage** | *17 May 2019* | Human Resources | Recommendation rating: 10.0/10 > > **Pros**: It allows you to mass send emails and contact your clients and prospects virtually anywhere and within a timely manner. Great concept\! > > **Cons**: I only gave 4 stars on ease of use because it is difficult to access through salesforce and navigate. ----- ### "Engage Overall Review" — 5.0/5 > **Quincy** | *20 March 2025* | Computer Networking | Recommendation rating: 10.0/10 > > **Pros**: Having the tools designed for certain goals for example increasing sales, building brand awareness, or even to make customer service more efficient. > > **Cons**: Not having a in-person conversations, live chat can feel less personal and could possibly make it harder to build rapport with customers. > > Engage overall me and my company enjoy the fact that it ensures that the chat interface is user-friendly and that agents communicate clearly and concisely. ----- ### "Definitely worth a shot\!" — 3.0/5 > **Rebecca** | *27 January 2026* | Environmental Services | Recommendation rating: 10.0/10 > > **Pros**: Ease of use and ticket management are what I loke most abiut engage. Ticket management is very important > > **Cons**: Not much I didn’t like honestly it’s pretty self explanatory and if anything youre not understanding support is very helpful > > Over all ive had a good experience no complaints from me or anyone I know who has used engage that’s why I started using them ----- ### "Very pleased with this program\!" — 5.0/5 > **Jennifer** | *15 August 2018* | Construction | Recommendation rating: 10.0/10 > > **Pros**: It gives my customers and vendors the ability to provide a rating based on their experience quickly. > > **Cons**: I am having the worst trouble setting up my own picture still. > > Overall I really enjoy the program. I am able to give feedback to my co workers and see how my job performance is measured by others. ----- ### "We use Engage everyday, I have had good and bad experiences, please see below for further details" — 3.0/5 > **Kendra** | *24 April 2018* | Industrial Automation | Recommendation rating: 4.0/10 > > **Pros**: Engage is easy to navigate and I have found that training new employees on the use of Engage is simple as well. We have our own work instruction on how to use Engage but most employees catch on very quickly hands on. > > **Cons**: We are ALWALYS having reporting issues, we get consistent errors pulling reports, shutting down and reloading a few times usually helps but it is painful and time consuming. Also if you do not buy the extra customer support package we have found customer support can be quite rude > > It maintains all of our torque equipment information such as calibration, repair and any other pertinent information. We also use it on our gage side to maintain hand held gages for calibration, repair and other pertinent information ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/12664/engage-chat) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data