Airtable has a free version and offers a free trial.
- Industry: Nonprofit Organization Management
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
Only limited by your time and creativity
We have about 10 different business processes that we track in Airtable. It's amazing how flexible it is, and the overall experience has been extremely smooth. It's especially easy to get new users up to speed quickly because of how intuitive the Airtable is, which is an especially difficult feat given how extensively you can customize everything. They have a great online help and video training as well.
Airtable brings actual structure to our working environment. We use for a team of 15 to track tasks, projects, and even for lightweight documentation of work done or where stuff is. I really like the flexibility and the ability to create just about anything with it and still make the finished product look nice. The UI is what people first comment on when I invite them to our shared set of bases--either "it looks great" or "this is easy" or something like that. I especially love the integration with Zapier so that if you need to go outside an Airtable base, you probably won't have to do manual entry--it can sync with your other app.
With the free version, you will hit the record limit will pretty easily. I wish they had a lower-priced plan that was above the free version, but below their much more expensive tiers.
A second huge miss is that there was really no way to do rich text. That severely limits the usefulness for using Airtable as any kind of repository for content or anything like that. Basically you convert everything to HTML markup and store it as plain text in Airtable, but like I said they have promised to fix this . . .
- Industry: Computer Games
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
Airtable is our data management system
Using connections, we connect records in Airtable to other services like Eventbrite, Asana, MailChimp, and more. Workflows are then finished with the help of automation. While it's possible to find a template that fits your needs, it's well worth your time to learn how to create your own.
Airtable is a simple, collaborative database app. As long as the engineering team isn't too huge, working together on a bill of materials (BOM) is straightforward. One of my favorite features is the ability to create filtered views that are unique to each user.
When a company's workforce size increases, Airtable's price tag skyrockets. The options for exporting are restricted. Airtable is not the place to store documents. Airtable does not support complicated equations. The user interface isn't always the most obvious.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
I have been an Airtable user for years, and have always been impressed with its ease of use and the pace of improvements to the product itself.
Airtable has recently suffered from a lack of customer support while simultaneously (in my experience) a higher rate of usability issues/bugs. Now, they've changed their pricing structure to revoke email support from the lowest priced tier. They expect users to be able to solve their own problems via the community discussion boards and less-than-sufficient/often outdated self help articles/pages. If there was a robust library of documentation, this might be acceptable, but there is not. We might consider upgrading to the higher tier of service, but I have submitted at least 5 contact forms to speak with a salesperson, but have not received any outreach from their sales team. I suspect we will have no choice but to abandon Airtable, since we use it for critical business operations and cannot risk having it break without any customer support to troubleshoot, but also we have been unable to get in touch with any salesperson to upgrade to the higher-level accounts that come with email support.
- Industry: Food Production
- Company size: 201–500 Employees
- Used Daily for 1+ year
Handy Collaboration Software for Remote Teams
We've been very happy with the service from Airtable for managing some of our tasks and collaborative environments. It has a very intuitive design, you can just pick it up and start using it as soon as, and it basically requires no setup which was good for our IT resources. Other than that, it's reasonably priced, and maintains good performance even when a few people are working on the same sheet at the same time. Very happy overall.
We really enjoy having a lot of different features available that we can explore, mainly stuff like document management, database, and data workflows. It lets you cover different needs without having to get a few separate tools and ten have to sync them together. The ability to consolidate all those feature sunder one roof is also good for the budget of course.
I'm not sure if it rises up to the level of tools like Monday and Asana for project management. There aren't as many project customization options and it tends to get a bit all over the place when the number of projects starts to increase. It would be good to have more views for projects and more customizations on the project level.
Reasons for Switching to AirtableWe were looking for something that was easy to use that we wouldn't have to spend a lot of time learning how to use it. And Airtable looked a lot more intuitive and easy to use compared to Smartsheet which looked a bit complex and clunky
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
Airtable Streamlines Client/Agency Collaboration
We have also used Airtable as a database for clients -- it's a great collaborative tool and has more flexibility than Google Sheets/Excel.
Airtable makes it easy for our agency to collaborate with clients on content management. Previously, we used Asana but the client could see too much into our internal back-end and collaboration. Airtable allows clients to see the front end, as well as submit revision request. This creates a cleaner, more professional experience for our clients.
It has come with a slight learning curve, but if you take the time upfront to determine the most efficient ways to set up your bases; the time it takes to set it up/learn is minimal compared to how much time it will save you long-term!