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description: Review of AmberPOS Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: AmberPOS | Reviews, Pricing & Demos - SoftwareAdvice GB
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# AmberPOS

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> Pacific Amber’s AmberPOS offers a point of sale software solutions to a variety of retail specialties, ranging from small to midsized, in the United States and Canada.&#10;&#10;&#10;In addition to point of sale functionality, AmberPOS includes customer relationship management (CRM) and inventory management. The advanced customer management feature allows retailers to track personal details of their customers and analyze the purchase trends. The full reporting capabilities in AmberPOS allows users to analyze and interpret their daily sales numbers.&#10;&#10;&#10;Along with the CRM functionality, AmberPOS is coupled with a vendor management system that provides communication between retailers and their suppliers. AmberPOS also offers an optional e-commerce add-on module that allows the software to integrate with big e-commerce shopping cart.&#10;&#10;&#10;AmberPOS is a windows-based, on-premise point of sale system that runs on Windows 7, Windows 8 or Windows Server 2008/2013. Pacific Amber offers 24/7 support and training for its product.
> 
> Verdict: Rated **4.1/5** by 51 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 51 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Pacific Amber Technologies
- **Location**: Maple Ridge, Canada
- **Founded**: 2001

## Commercial Context

- **Starting Price**: CA$999.00
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Barcode Recognition
- Barcode/Ticket Scanning
- Billing & Invoicing
- CRM
- Cash Management
- Commission Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Management
- Customisable Reports
- Data Import/Export
- Data Synchronisation
- Discount Management
- Electronic Payments
- Electronic Signature
- Email Marketing

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Footwear & Shoe Store POS Software](https://www.softwareadvice.co.uk/directory/79/footwear-software/software)

## Related Categories

- [Footwear & Shoe Store POS Software](https://www.softwareadvice.co.uk/directory/79/footwear-software/software)
- [Retail Inventory Management Software](https://www.softwareadvice.co.uk/directory/30/inventory-management-software/software)
- [Retail Accounting Software](https://www.softwareadvice.co.uk/directory/31/accounting-software/software)
- [Wireless / Cellular POS Software](https://www.softwareadvice.co.uk/directory/35/cellular-wireless-pos-software/software)
- [Hardware and Building Materials Store POS Software](https://www.softwareadvice.co.uk/directory/49/hardware-pos-software/software)

## Alternatives

1. [Clover](https://www.softwareadvice.co.uk/software/61761/clover) — 3.8/5 (567 reviews)
2. [Toast POS](https://www.softwareadvice.co.uk/software/4997/toast-pos) — 4.2/5 (549 reviews)
3. [Epos Now](https://www.softwareadvice.co.uk/software/21000/epos-now) — 3.8/5 (713 reviews)
4. [Rain POS](https://www.softwareadvice.co.uk/software/471672/Rain-Point-of-Sale) — 4.1/5 (134 reviews)
5. [POS Nation for Retail](https://www.softwareadvice.co.uk/software/428253/pos-nation-for-retail) — 4.6/5 (133 reviews)

## Reviews

### "Point of Sale decision" — 4.0/5

> **Alice** | *15 April 2019* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Fantastic customer service.  Has lots of features for the expense.
> 
> **Cons**: Wish I could integrate this with a booking scheduler.  I have a client database that we use to sent up courses and customer service.  We have to manually transfer payment to that client database.
> 
> I had too many unknown transactions - as in clients now everyone goes in the system - easier to find transactions if old payment type is not know.

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### Review — 5.0/5

> **Daniel** | *7 February 2012*
> 
> We are a small rapidly growing specialty garden store. We have used a few different POS systems since opening, about 6 years ago. All of the systems we worked with in the past had too many functionality issues for us to keep using their software for very long.&#13;&#10;&#13;&#10;Since switching to Amber POS almost 2 years ago, our system has become much more streamlined and much easier to use. We have a warehouse that we use for excess product and bulky item storage. Amber POS can accurately track ALL of our inventory in both locations. When we expand to more store locations, we can add an infinite number of additional stores, using all the existing information. No need to retype anything in\!&#13;&#10;&#13;&#10;All business information is now kept in one place. It's very easy to find any information needed from product information, vendor information, customer information, to all sales history \&amp; reports. The staff at Pacific Amber has been a blessing for our business. They are always ready to help with any issues that may come up. They usually answer the phone on the first call, but if I have to leave a message, I get called back quickly. Try that with Quick books and see how you feel endlessly waiting for help that doesn’t come.&#13;&#10;&#13;&#10;We had some issues setting up our old accounting program on new computers we bought. The staff at Pacific Amber even helped us install software from another company\! I'm not saying that they are supposed to or expected to, but service like that is one of the many reasons that I am extremely happy with their software and support. They care and it shows.    &#13;&#10;&#13;&#10;They also got our new website up and running\! They advised us which shopping cart software to use, and then integrated it to the Point Of Sale. Now we can upload, update, edit, add and remove products from our online store right from the POS window\! When we sell an item online, the transaction can be downloaded into the POS without having to retype any information\! I'm sure you can see how much time this can save\! We can even sell on eBay though our website and not have to retype in ANY information; it all gets downloaded correctly right into the POS. &#13;&#10;&#13;&#10;All in all, this is a great system and I am very happy with it and the staff at Pacific Amber Technologies. I would highly recommend it to anyone who needs a solid POS system, from a single store with a small inventory, up to large retail companies with dozens of stores and thousands of products. This software can handle whatever you need it too.

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### "Support of AmberPOS support" — 4.0/5

> **Kevin** | *13 October 2017* | Wine & Spirits | Recommendation rating: 9.0/10
> 
> **Pros**: AmberPOS has been our retail software supplier for over 15 years.  We have had great support and solutions that fit our needs.  Their improvements to the POS program has helped Marquis Wine Cellars get to the next stage of growth.  Support is timely and knowledgeable.  Lots of reporting capabilities and the program has been very stable over all these years.
> 
> **Cons**: This could integrate easier with accounting software.
> 
> For a stand alone POS solution, this is the one to choose.

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### Review — 5.0/5

> **Justin** | *9 November 2011*
> 
> I run a small business shoe store. The store has been in business for 33 years and coming into 2011 had never had any type of POS/inventory management. I came to SoftwareAdvice.com looking for assistance in locating the perfect retail software for a business that had previously never had as much as a computer. After a couple of months, I was able to narrow my search to Pacific Amber Technologies and their AmberPOS software.&#13;&#10;&#13;&#10;Despite being based out of Vancouver and having a 3-hour time difference to me on the east coast, Pacific Amber's customer service was top notch. Since they are a smaller business themselves, they seemed to understand the constraints of time and money and really worked to make sure I was getting everything I needed without spending more than I had to. In the early stages of getting all of the hardware, if they didn't have a product that I needed for a price that worked, they would direct me towards where online I could find it while maximizing my dollars.&#13;&#10;&#13;&#10;They assisted me every step of the way, from installation of software, to setup of any hardware, to getting my inventory tracking up and running. When it came time to set up my online store, AmberPOS was once again a huge help. The integration with my physical inventory and my online inventory was synced without much hang-up.&#13;&#10;&#13;&#10;As a business that hadn't used any type of inventory tracking previously, or anything digital at all, AmberPOS was relativity simple to teach to my sales staff and owner, all of who had very little computer experience. Most caught on very easily, and I definitely think that AmberPOS's layout and graphics not only make it a nice system to look at everyday, but much more inviting to someone who wouldn't be as comfortable with a system that functioned the same but looked like a spreadsheet.&#13;&#10;&#13;&#10;Over the past six months that we have had AmberPOS up and running fully in our store, any time we needed assistance we never had much issue getting in touch with their support team. Usually we could get the issue resolved within 24 hours, and they always checked back in to make sure everything was running smoothly.&#13;&#10;&#13;&#10;I cannot recommend Pacific Amber and their AmberPOS software more for a company of any size. The only reason I gave Functionality a 4-star rating is there are still a few minor issues, but whenever those are brought to their attention they are pretty quick to listen and update the software.  I'll be sure to use AmberPOS for years to come\!

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### "Endless flexibility and functionality.  Great service." — 5.0/5

> **Penny** | *5 December 2017* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: I love that the system is easy to customize and flexible.  The Amber staff is always available and willing to help, and have helped me craft the system to work exactly how we need it to work for the unique needs my retail store has.  They are able to remote into our computer and help us create new features or troubleshoot problems in real time.
> 
> **Cons**: I would normally call it a con that I have to sometimes leave a voicemail, but honestly, it's faster than going through 20 different prompts before I can reach a live person.  When I do leave a message they call back right away.  There are no voice prompts.  It's either a live person straight away or a quick call back.  And the support staff is a small team, so you can easily speak to the same person every time you call, and they know our account when we call, AND they know and understand their product, which is more than I can say for 90% of the technology vendors I normally have to deal with\!

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## Links

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## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/retail/pacific-amber-technologies-amberpos-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/1246/pacific-amber-technologies-amberpos> |
| en-GB | <https://www.softwareadvice.co.uk/software/1246/pacific-amber-technologies-amberpos> |
| en-IE | <https://www.softwareadvice.ie/software/1246/pacific-amber-technologies-amberpos> |
| en-NZ | <https://www.softwareadvice.co.nz/software/1246/pacific-amber-technologies-amberpos> |

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