Buildertrend

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews
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About Buildertrend

Buildertrend provides pre-sale tools including a built-in customer relationship management (CRM) system, bid requests, project proposals, plus more. Project management tools include scheduling, budgeting, timesheets, and more. Customer management tools include change order and selection management, warranty requests, and payment processing. This system also integrates with other solutions such as QuickBooks, Xero, and various dedicated estimating and takeoff tools. Buildertrend provides each business with an account manager to provide training and support. Project teams and construction professionals can also access customized branding, daily webinars, support chat, the Buildertrend Learning Community, a 24/7 help section, and Buildertrend University.
What is Buildertrend?

Buildertrend is a construction management solution that combines project scheduling, project management, financial management, customer management and service management in a single suite.


How do you use Buildertrend?

With Buildertrend, users can easily consolidate all leads across all contact forms and excel sheets into one single sheet. This allows users to expedite the pre-sale processes from bidding to the proposal. For project management, field users can send daily updates about the status of a project and working conditions using daily logs. Built-in scheduling tools allow users to view all tasks in progress and even link sub-contractors to any item or task.


Who uses Buildertrend?

Buildertrend is designed for home builders, general/specialty contractors, remodelers, and residential/commerical contractors.


Does Buildertrend have an app?

Yes, Buildertrend provides an iOS and Android application that allows construction professionals to manage projects from anywhere.


Buildertrend Software - Customer Portal
Buildertrend Software - Scheduling
Buildertrend Software - Takeoff
Buildertrend Software - Daily Logs
Buildertrend Software - Lead Management
Buildertrend video
Buildertrend Software - Customer Portal - thumbnail
Buildertrend Software - Scheduling - thumbnail
Buildertrend Software - Takeoff - thumbnail
Buildertrend Software - Daily Logs - thumbnail
Buildertrend Software - Lead Management - thumbnail

Buildertrend pricing

Buildertrend does not have a free version and does not offer a free trial. Buildertrend paid version starts at US$499.00/month.

Starting Price:
US$499.00/month
Free Version:
No
Free trial:
No

Alternatives to Buildertrend

Buildertrend Reviews for UK Users

Feature rating

Value for Money
4.3
Functionality
4.2
Ease of Use
4.3
Customer Support
4.7
5 reviews of 1,629 View all reviews
Jack
Jack
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 17/02/2020

Welcome into the 21st Century

9/10, I haven't had any major problems with the software. Theres not too many glitches, and like I said prior if you put the effort into it, it is 100% worth it. No question. Not only that but you have a great support team to back you up, whether you're a techy or not they can really shed some light.

Pros

Phenomenal Software, it should replace everything that a construction company uses. I get that some dont like moving forward to tech, but once you actually put the work into BT to use it, it makes everything so much faster and coordination is top-notch. The fact we can give homeowners access to see whats going on construction wise saves us time and stress. We generally dont need to communicate basic things to them, they can see it for themselves!

Cons

The selections software is still a little bit limited, takes hours of work. Some sort of master template to feed everything would be amazing if it could be implemented in the future. Also the loading glitch, and how I have to "click X" to search another property. Can make going through several properties fast to a chore since it has to refresh so many times.

Response from Buildertrend

Jack, thank you so much for your review and feedback! We appreciate you taking the time to do this. And I'll be sure to pass your feedback along to our Product team.

Replied 02/03/2020
Richard
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 30/06/2020

Streamlines so many parts of our business

Very good.

If youre going to integrate BT make sure you take it on a section at a time. Dont try and open up too many sections to your team

These guys have given a lot of thought to the software and it forms an amazing backbone for any client facing construction business. We couldnt last the day without it.

Pros

This software is outstanding in many different areas

We initially purchased it initially to manage our clients selections for new homes and it quickly got integrated elsewhere to the point its the backbone of many of our processes

We use this now to manage client change order (it pays for itself on this alone every month) selections, materials ordering from site, daily logs, H&S management, RFI's for the design team and photo storage and programming to name but a few

We couldn't go back to the old ways of doing many of these

There are a lot of different features and you'll certainly find many that'll make it worth your while to use

Oh and the customer support is ace

Cons

Overall roll out is great and intuitive but you do need to comit to integrating BT to your business and this takes time and effort. THis is a software that gives back 10 fold what you put in, but it does need your comittment.

Alternatives Considered

Procore and BuilderStorm

Reasons for Switching to Buildertrend

Client facing elements are superb Best fit for our size of business wide host of services

Response from Buildertrend

Richard, thank you so much for your honest review and feedback! We appreciate you sharing how Buildertrend works for Appletree Estates, and we feel so lucky to have you as customers.

Replied 20/07/2020
Diana
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
0

3
Reviewed on 20/06/2019

It would be a great program if they made a few adjustments

When it works perfectly it has helped our 3 offices in 3 different locations communicate better and know what each other are doing on projects. We have just had to take more longer steps to make sure everyone is getting the correct information and making sure the information was passed onto the next person.

Pros

It is better than most I have worked with. It is very easy to understand without having to use codes to get into sections.

Cons

It tends to freeze a lot when I am uploading documents . I have noticed that when I am inputting information it doesn't always save despite hitting the save button numerous times. Thank goodness one of my employers knows this programs faults and doesnt think I am not doing my job correctly. Although it has caused issues with other management wanting to know why certain projects were missing items that I know I completed. Another issue that would make my and many others very frustrated is when we have worked with a client and sold a job then we get another project from the same client on the same property months later we have to create a whole new lead and copy and paste all the information on the old lead and paste it into a new lead in order for us to be able to create a new job. It is very time consuming to do this. It would be great if there was some way we could attach or add another job to the same lead and be able to create another job from the same lead without all the copy and paste steps we have had to do. Also when I am creating a todo on the bottom it asks which salesperson is this job from so I select it. If I do not add the salesman to job assigned to he will not be able to see what is happening with the job. It would be great if I could just hit the button on the bottom where I select the salesman and he automatically will get a notification and access to all information on this job instead of me having to assign it to him and select him on the bottom as well.

Johnnie
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 12/01/2024

Buildertrend Review

We have had a great experience with this software.

Pros

Very easy to use. Our installers love using it.

Cons

The mobile version needs some help. Not very screen friendly

Jesse
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
5

5
Reviewed on 21/02/2020

Now that our company has grown, this program meets our needs better

Last year when we first were shown the program we decided not to go forward. Now our that our company has grown, we see that BuilderTrend will be crucial for keeping ourselves and our crews organized. The rocky portions of the software do not outway the usefulness to our company. There is a learning curve and a lot of things to iron out as we implement it, but I can see it being a huge asset compared to other programs once we nail it down. On top of that, I know their team will keep improving the features and adding more features to a program that is already rich with features.

Pros

The best feature in this program is communication and scheduling. Also, where other programs have to borrow from many 3rd party programs to achieve their functions, this program is able to incorporate all in one. We are using it for every step of the construction process, from sales to estimates, to job management and scheduling and invoicing. Other neat features include requesting bids to subs and vendors within the program, financing for customers, interactive and customize-able selections for customers within the program. There are other features not mentioned in this review as well. The main point is that this program offers all management needs for builders and contractors, and the software team continues to update and add features according to the requests and needs of those who are using the program.
Also, where competitors charge extra for each user, this company includes unlimited users in their package, as well as unlimited subs and vendors. Some of the functions you would have to pay extra for in other programs like scheduling for crew etc. are included in their main package. Therefore the price, and what you get for your money is way better.

Cons

This software is a little more difficult to learn than other competing programs, due to it's complexity and depth of features. At times it's a bit overwhelming, though that is to be expected with the level of depth. Also some other programs have a general appearance which makes the program more inviting and user friendly. That being said, we still moved forward with this program because of the need for more features without having to pay all the extra money.
One feature they really need to improve is their proposal builder. They have good formatting options and cost codes/ item catalogs where you can build price lists within the system, but when you add items into the estimate or create a big template, when you want to go and edit info like quantities etc. you have to go through an ocean of items that are not clearly formatted (they have a worksheet tab for editing items, and a format tab for grouping and changing layout for final appearance, but the worksheet portion is unformatted, and in the format section you cannot delete items or change them at all. Therefore I found the proposal functions to be a bit rocky to deal with. However, buildertrend users can vote on improvements for the program and so there is at least light at the end of the tunnel.

Alternatives Considered

Procore

Reasons for Choosing Buildertrend

Acculynx is more user friendly in general, but for all the features we need for our growing company we have to pay so much more. Every project manager we hire adds more and more to the cost of having the program, and payment is required for subs to join the program, as well as our crew. All the features we want will keep tacking up the price. If it weren't for this, we may have been able to find a way to keep using Acculynx. BuilderTrend has more to offer at a reasonable price that doesn't keep climbing.

Switched From

AccuLynx

Reasons for Switching to Buildertrend

BuilderTrend seemed to offer everything that Procore offered. There may have been slight differences between the two programs, but procore didn't offer anything revolutionary over buildertrend, and instead seemed to offer similar ways of reaching the same end results. In the end I think buildertrend offered more functions, and used less 3rd parties to do so. However, I have not extensively tested procore, and therefore I do not know all the depths of their software. We found buildertrend first and didn't see any obvious reason why we should switch, so we didn't.

Response from Buildertrend

Jesse, thank you so much for your honest review! We appreciate you taking the time to give us such detailed feedback and I will be sure to pass it on to our Product team. Thank you again!

Replied 24/02/2020

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