QuickBooks Pro helps to automate the billing and invoicing process and work order management from a single reconciliatio...
Deluxe Payroll and HR
4.4
Overall rating
Reviews
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About Deluxe Payroll and HR
Deluxe's online payroll solution provides your business with comprehensive, full-service payroll and HR solutions with dedicated customer service.
Deluxe Payroll and HR pricing
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No
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Deluxe Payroll and HR Reviews for UK Users
Feature rating
5 reviews of 103
View all reviews
Verified Reviewer
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used for 6-12 months
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 23/07/2021
Payroll Processing Made Easy for Small Businesses
My overall experience has been great! The customer service folks are very responsive. This software meets our needs and is very easy to use.
Pros
If you are a small business and are looking for a simple solution to your payroll processing, Deluxe Payroll and HR is your solution. This software is so easy to use and very inexpensive. There are only 10 employees at my company. I can process my semi-monthly payroll in 5-15 minutes each time. I have a template where I enter the current hours or simply pay the regular salary to salaried employees. Then you review and submit. It's so easy! As soon as you submit your payroll, your reports are available immediately. Deluxe files all the reports for us electronically.
Cons
This software may not be as robust as others when it comes to integration with other software programs. I have never really investigated to find out because my company is so small, and we don't really have the need for such integrations. I do have to upload my 401k transactions to another website manually, but that doesn't take long to do at all. The reports I need to do so are in Deluxe Payroll.
Derek
- Industry: Information Services
- Company size: 2–10 Employees
- Used Weekly for 1+ year
-
Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5
5
Reviewed on 18/08/2021
My Review
Its been great!
Pros
Its easy and offers everything a Major company offers and a fraction of the price.
Cons
I changed my pay and have commission. Wish their was a commission template to make inputting payroll easier. No commission template but I havent asked so their may be one.... !!!
Reasons for Choosing Deluxe Payroll and HR
They kept messing up my taxes, cost more and customer service was not good. Had a new rep each week.Reasons for Switching to Deluxe Payroll and HR
Pricing and function of software. They made it wasy!
Carrey
- Industry: Accounting
- Company size: 51–200 Employees
- Used Monthly for 2+ years
-
Review Source
Value for Money
2
Features
5
Ease of Use
2
Customer Support
1
2
Reviewed on 04/01/2024
Customer Support is Failing
Seven years ago they are fantastic and I used to recommend them to everyone. These days I would not recommend them anymore because of their failing customer service.
Pros
When I first started with Deluxe 7 years ago, I really liked the customer support, the ease of setup and the fact that it was really good value for my clients. The company only hired payroll specialists so I knew I was getting professional advice and guidance. If I ran into any issue at all, all I had to do was pick up the phone and there was always someone there to help me. They also had a chat feature available. Even by e-mail, the response was almost immediate.
Cons
Deluxe's customer support has really gone completely downhill. These days when you call Deluxe you are waiting on the phone forever and if you send an e-mail, sometimes you are waiting for a day or two to get a response. When you are doing payroll, there are deadlines and people can't wait two days or hours for help!!
Nicole
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Weekly for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 26/07/2021
Deluxe has been the best!
Customer service is always extremely helpful.
Pros
The switch from our old company to Deluxe was seamless! The program is very user friendly.
Cons
Nothing at all. It is very easy to navigate.
Danetta
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Weekly for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 18/08/2021
Super user friendly
Our pay structure is weird since we pay for performance instead of the same hourly rate.
Pros
It is really easy to use! It is nice to have everything in one company.
Cons
I have no complaints! Super easy to set up and use!
