--- description: Review of SurePoint Practice Pro Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SurePoint Practice Pro | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Conflict Checking Software](/directory/4236/conflict-checking/software) > [SurePoint Practice Pro](/software/121966/SurePoint-Practice-Pro) # SurePoint Practice Pro Canonical: https://www.softwareadvice.co.uk/software/121966/SurePoint-Practice-Pro Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/121966/SurePoint-Practice-Pro?page=2) > SurePoint Practice Pro (formerly ZenCase) is the modern legal practice management solution built for firms of every size. It unites matter management, workflow automation, and collaboration in one platform to help firms scale quality across matters, reduce administrative burden, and deliver consistent client outcomes. Attorneys gain clear next steps, faster drafting, and AI-powered time capture that ensures billable hours aren’t lost. Administrators streamline billing prep and onboarding with reusable templates, while finance leaders benefit from cleaner data, smoother invoicing, and integration with SurePoint Finance solutions. With centralized firm knowledge, embedded legal intelligence, and a secure client portal, Practice Pro empowers law firms to operate smarter, improve profitability, and thrive in a rapidly changing legal market. > > Verdict: Rated **4.5/5** by 31 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 31 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SurePoint Technologies - **Location**: Cincinnati, US - **Founded**: 1976 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: SurePoint Practice Pro is offered as a cloud-based SaaS platform with subscription pricing based on firm size and selected features. Contact us for a quote. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Billable & Non-Billable Hours - Billable Items Tracking - Billing & Invoicing - Billing Rate Management - CRM - Calendar Management - Case Management - Case Notes - Client Management - Client Portal - Communication Management - Conflict Management - Contact Database - Contact Management ## Integrations (8 total) - Box - Microsoft Excel - Microsoft Outlook - Microsoft PowerPoint - Microsoft SharePoint - NetDocuments - OneDrive - QuickBooks Online ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Conflict Checking Software](https://www.softwareadvice.co.uk/directory/4236/conflict-checking/software) ## Related Categories - [Conflict Checking Software](https://www.softwareadvice.co.uk/directory/4236/conflict-checking/software) - [Knowledge Management Software](https://www.softwareadvice.co.uk/directory/1884/knowledge-management/software) - [Legal Case Management Software](https://www.softwareadvice.co.uk/directory/4516/legal/software) - [Document Management Software](https://www.softwareadvice.co.uk/directory/722/document-management/software) - [Case Management Software](https://www.softwareadvice.co.uk/directory/984/case-management/software) ## Alternatives 1. [Clio](https://www.softwareadvice.co.uk/software/449970/Clio) — 4.7/5 (1691 reviews) 2. [8am MyCase](https://www.softwareadvice.co.uk/software/3719/mycase) — 4.6/5 (784 reviews) 3. [LEAP](https://www.softwareadvice.co.uk/software/20175/leap) — 4.2/5 (529 reviews) 4. [Filevine](https://www.softwareadvice.co.uk/software/38967/filevine) — 4.4/5 (286 reviews) 5. [PracticePanther Legal Software](https://www.softwareadvice.co.uk/software/152365/practicepanther) — 4.7/5 (523 reviews) ## Reviews ### "Goldenberg Heller & Antognoli, P.C." — 5.0/5 > **Jennifer** | *19 November 2024* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Very user-friendly. Outlook integration for time entries and the option of emailing statements with a credit card link make client payments very timely > > **Cons**: Not being able to have more than one revenue category for payments. Can't have payments post to more than one practice area. > > Our experience has been very positive from the initial conversion to going live to full product use. The support response on any issue is very timely. ----- ### "Great Program\!" — 5.0/5 > **Michon** | *19 November 2024* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: ZenCase is definitely a time saver and very user friendly\! > > **Cons**: We're only able to have one Trust/Operating account tied in. ----- ### "Nothing to Brag About" — 3.0/5 > **Aimee** | *16 August 2022* | Legal Services | Recommendation rating: 2.0/10 > > **Pros**: I find it relatively easy to enter my time entries. > > **Cons**: The software would be much more useful if integrated with Outlook > > The site crashes way too often. It is not integrated with outlook (therefore not integrated with calendar). I don't want to have to look several different places for tasks and deadlines. ----- ### "Love the Efficiency\!" — 5.0/5 > **Sherry** | *31 August 2022* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: As Billing Manager, their ease of billing is so refreshing. I am able to create prebills based on specific filters such as Matter Manager, billing type, matter type, etc. I no longer have to print out prebills, I can create them and the Managing Attorney can go through them within Zencase and make any necessary changes and mark them as approved. When the invoices are ready to be finalized, with a click of a button all the expense back-up is attached at once. That is Awesome\! Zencase has saved me Hours of time searching for and attaching expense documents to my bills so invoices get out the door quicker, and money comes back in quicker. A great improvement for Cash Flow. > > **Cons**: I have no Cons about this software. It has made monthly billing easier, faster, and more efficient. If issues happen to arise, The Customer service team can be reached via Chat, and respond almost immediately. > > Zencase has been so easy to work within. Users can easily maneuver around the software so the learning curve is minimal. Also the Customer Service is great. ----- ### "Best legal siftware I've used in over 20 years in the industry\!" — 4.0/5 > **Shantel** | *19 August 2022* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: All of the capabilities it has to keep my files organized and keeps me organized and on top of deadlines. It's extremely user-friendly. Works well with Netdocs. When the merging functions as it should, it is extremely handy for drafting documents. > > **Cons**: Too many issues with merging documents. Once that is fixed, this will be golden\! > > I have thoroughly enjoyed using ZenCase. Like I said, this is the best software I've used in this industry (there have been many). It is the easiest to learn, easiest to maneuver, and the functionality and capabilities are exactly what a law firm needs to succeed. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/121966/SurePoint-Practice-Pro?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/121966/SurePoint-Practice-Pro) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data