---
description: Review of Ally Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Ally | Reviews, Pricing & Demos - SoftwareAdvice GB
---
Breadcrumb: [Home](/) > [Home Health Care Software](/directory/4406/home-health/software) > [Ally](/software/121897/ally)
# Ally
Canonical: https://www.softwareadvice.co.uk/software/121897/ally
> Ally is an all-in-one software platform built specifically for home care registries. It combines scheduling, caregiver payment processing, long-term care insurance claims support, and related administrative tools in a single system.
Ally processes payments directly to caregivers and issues 1099s under Ally’s business entity, helping registries simplify payment workflows while maintaining clear records.
Ally also offers native iOS and Android mobile apps with clock-in and clock-out functionality, giving caregivers quick, convenient access to schedules and visit activity.
>
> Verdict: Rated **2.0/5** by 3 users. Top-rated for **Ease of Use**.
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## Quick Stats & Ratings
| Metric | Rating | Detail |
| **Overall** | **2.0/5** | 3 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support | 1.3/5 | Based on overall reviews |
| Value for Money | 2.0/5 | Based on overall reviews |
| Features | 1.7/5 | Based on overall reviews |
| Recommendation percentage | 20% | (2/10 Likelihood to recommend) |
## About the vendor
- **Company**: Ally
## Commercial Context
- **Starting Price**: US$1.00
- **Pricing model**: Usage Based
- **Pricing Details**: Pricing is based upon number of payments processed through Ally.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States
## Features
- API
- Activity Dashboard
- Activity Tracking
- Appointment Management
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Caregiver Management
- Charting
- Chat/Messaging
- Claims Management
- Client Management
- Client Portal
- Clock In/Out
- Communication Management
- Compliance Management
- Document Management
- Electronic Signature
- Employee Management
## Integrations (1 total)
- Stripe
## Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
## Category
- [Home Health Care Software](https://www.softwareadvice.co.uk/directory/4406/home-health/software)
## Related Categories
- [Home Health Care Software](https://www.softwareadvice.co.uk/directory/4406/home-health/software)
- [Private Duty Care Software](https://www.softwareadvice.co.uk/directory/4077/private-duty-care/software)
- [Home Care Software](https://www.softwareadvice.co.uk/directory/4779/home-care-software/software)
## Alternatives
1. [GEOH](https://www.softwareadvice.co.uk/software/185626/geoh) — 4.9/5 (151 reviews)
2. [eRSP](https://www.softwareadvice.co.uk/software/276586/ersp) — 4.2/5 (99 reviews)
3. [AxisCare](https://www.softwareadvice.co.uk/software/126808/axiscare) — 4.6/5 (729 reviews)
4. [CareSmartz360](https://www.softwareadvice.co.uk/software/20460/caresmartz360) — 4.8/5 (181 reviews)
5. [ShiftCare](https://www.softwareadvice.co.uk/software/330693/shiftcare) — 4.6/5 (144 reviews)
## Reviews
### "It has pros and cons" — 3.0/5
> **Imisuy** | *18 October 2024* | Health, Wellness & Fitness | Recommendation rating: 5.0/10
>
> **Pros**: accessible from any device, easy to navigate through the app.
>
> **Cons**: no Spanish option for telephony EVV, inaccuracy of location, delay in answering inquires.
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### "Terrible Communication" — 2.0/5
> **Zyra** | *23 July 2024* | Staffing & Recruiting | Recommendation rating: 2.0/10
>
> **Pros**: This software comes with a range of features and is user-friendly. Its contemporary design gives pages a polished and streamlined appearance.
>
> **Cons**: This company struggles with poor communication and inconsistency. They frequently make "adjustments" and "improvements" that disrupt our operations and undermine the efficiency of our processes. Despite sending multiple emails and making numerous phone calls, responses are often delayed by several days. These issues have negatively impacted our relationships with both clients and staff, ultimately leading us to discontinue our partnership with them due to their questionable business practices.
>
> Our overall experience has been mixed. Initially, the company was very hands-on and supportive during the transition. Unfortunately, this level of assistance significantly diminished over the months we worked with them.
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### "Do not waste your time\! This software is terrible." — 1.0/5
> **Katie** | *5 January 2024* | Hospital & Health Care | Recommendation rating: 0.0/10
>
> **Pros**: Easy to use and very simple if you are not looking for a lot of bells and whistles.
>
> **Cons**: HORRIBLE customer service. Your average wait time on hold is 10 minutes.
Ally has messed up payroll 3 weeks in a row. NOBODY at the company cares.
>
> My overall experience has been terrible since day 1. The app that the caregiver's clock in and out with never works and payroll has been a nightmare. I hate that they don't care about caregivers not getting paid. It is not small amounts that are not being paid, it's hundreds of dollars.
## Links
- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/121897/ally)
## This page is available in the following languages
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| en-AU | |
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