--- description: Review of 800.com Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: 800.com | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Call Recording Software](/directory/1718/call-recording/software) > [800.com](/software/120982/800-com) # 800.com Canonical: https://www.softwareadvice.co.uk/software/120982/800-com Page: 1 / 16\ Next: [Next page](https://www.softwareadvice.co.uk/software/120982/800-com?page=2) > 800.com is a call tracking solution that helps businesses utilize toll-free numbers to manage and optimize customer interactions with text messaging, call routing, professional greetings and more on a centralized platform. It enables staff members to forward calls to designated numbers and block spam calls, increasing overall team productivity. 800.com allows supervisors to create digital call recording files to verify facts, track employee performance and categorize customer calls. With the call notification and reporting functionalities, employees can track callers, forward calls to specific coworkers, add notes and monitor overall sales operations. Additionally, it lets team members automatically transfer voicemails to employee emails with text and audio recordings. 800.com provides a call ID module, which enables professionals to receive and monitor caller names and phone numbers. It is available on monthly and annual subscriptions and support is extended via live chat, email, FAQs, documentation, phone and other online measures. > > Verdict: Rated **4.7/5** by 361 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 361 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: 800.com - **Location**: Longboat Key, US ## Commercial Context - **Starting Price**: US$149.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: 800.com is available across 3 pricing tiers, details of which are outlined below – Pro – Includes 5 toll-free numbers • Monthly - $239/month • Yearly - $199/month (billed annually) Unlimited – Includes 1 toll-free number • Monthly - $59/month • Yearly - $49/month (billed annually) Personal – Includes 1 toll-free number • Monthly - $23/month • Yearly - $19/month (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Alerts/Notifications - Archiving & Retention - CRM - Call Centre Management - Call Conferencing - Call Disposition - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scoring - Call Screening - Call Scripting - Call Tracking - Call Tracking Metrics - Call Transcription - Call Transfer - Callback Scheduling ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Call Recording Software](https://www.softwareadvice.co.uk/directory/1718/call-recording/software) ## Related Categories - [Call Recording Software](https://www.softwareadvice.co.uk/directory/1718/call-recording/software) - [Call Tracking Software](https://www.softwareadvice.co.uk/directory/3509/call-tracking/software) - [VoIP Software](https://www.softwareadvice.co.uk/directory/4508/voip/software) - [VoIP Phone Systems](https://www.softwareadvice.co.uk/directory/1714/business-phone-service/software) ## Alternatives 1. [Ringover](https://www.softwareadvice.co.uk/software/120988/ringover) — 4.7/5 (884 reviews) 2. [Nextiva](https://www.softwareadvice.co.uk/software/2683/nextiva-business-voip) — 4.6/5 (919 reviews) 3. [RingEX](https://www.softwareadvice.co.uk/software/173497/officeuk) — 4.2/5 (1205 reviews) 4. [3CX](https://www.softwareadvice.co.uk/software/4936/3cx-phone-system) — 4.4/5 (467 reviews) 5. [Ooma Office](https://www.softwareadvice.co.uk/software/143509/ooma-office) — 4.4/5 (248 reviews) ## Reviews ### "800.com is amazing and works great\!" — 5.0/5 > **Laura** | *1 October 2025* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: 800.com is very easy to set up and works almost instantly. I have had a few phone calls, they were very clear and told me it was a 1-800 call coming in and could see the actual number calling. It is a great service and I highly recommend it\! > > **Cons**: I don't have anything that I do not like at this time as it has worked great for my business. Everything about 800.com is easy and inexpensive and suits all of my business needs. > > I was able to find a number that worked well and could be remembered by people easily. I paid for the service and connected just one line to my cell phone as that is what I use for calls on the go. It worked immediately after set up. ----- ### "Excellent, reliable, hassle-free solution with best-in-class support. Literally can't go wrong." — 5.0/5 > **Jeff** | *17 July 2026* | Broadcast Media | Recommendation rating: 10.0/10 > > **Pros**: Very flat learning curve - I was up and running in just a few minutes. Support is AMAZING\! I have a very public use case: I use om 800.com number for a live call-in line on a live Internet show, so it has to work. I had a problem in the way I implemented the line and when I contacted support, they didn't just email me some suggestions - they fixed it\! Working flawlessly now. As a bonus, I needed a specific number (that ended in 8255: "TALK") and it was immediately available, and alliterative to boot: 877-820-8255: easy to remember, which is important for what I do. Calls are handled exactly as I specified, audio quality is superb. Beyond expectations. Absolutely one of the best investments I have made in my business. > > **Cons**: I honestly haven't found any "cons" so far\! I was expecting weak, automated support to help me struggle through nightmare menu items and an implementation curve only a software engineer could love. None of that happened. Fast, easy, perfect: the one issue I did come across (my own mishandling of a setup parameter) was handled by a real person, within minutes of me reporting it. > > Would (and do, on my live show; Borderland Radio) recommend this service—and business—to anyone in the market for a reliable, cost-effective toll-free number. ----- ### "Friendly and Helpful Customer Service\!" — 4.0/5 > **Henry** | *29 October 2024* | Wholesale | Recommendation rating: 7.0/10 > > **Pros**: Easy way to manage the toll-free numbers in one platform > > **Cons**: It's been very difficult to find the new numbers I like. > > I've been using 800.com for my company toll-free for more than 4 years. 800.com has very friendly and helpful customer service 24/7. That's why I recommend 800.com for the business who needs toll-free numbers. ----- ### "Keep the Good Work Up," — 5.0/5 > **Sharmin** | *22 June 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Features and up time is very good. Even if you have to add the new number or change forwarding, it is easy to do so. > > **Cons**: as of now everything works fine, but when you choose new number, it does take some time and if you need new nuumber on real time, it becomes a problem > > Very good and Satisfied, Services and features i am very happy with, even if you have add forwarding or change it, easy to do so, user friendly application ----- ### "Reliable and Easy-to-Use Business Phone Solution" — 5.0/5 > **Habeeb** | *30 June 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I like how easy 800.com is to set up and use. The platform provides a professional business phone solution with reliable call forwarding, voicemail, and number management, making it simple to stay connected with customers from anywhere. > > **Cons**: The main drawback is that some advanced features and integrations are limited compared to larger enterprise phone systems. Customer support response times can also vary during busy periods, and the pricing for premium features can add up as business needs grow. > > Overall, my experience with 800.com has been positive. The platform is easy to set up, reliable, and provides the essential business phone features needed to manage calls professionally. Call forwarding, voicemail, and number management work well, making it convenient to stay connected from anywhere. The interface is intuitive, requiring minimal training to use effectively. While I would like to see more advanced integrations and additional enterprise-level features, it has been a dependable solution that meets the needs of a small business. ----- Page: 1 / 16\ Next: [Next page](https://www.softwareadvice.co.uk/software/120982/800-com?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/120982/800-com) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data