--- description: Review of 800.com Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: 800.com | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Call Recording Software](/directory/1718/call-recording/software) > [800.com](/software/120982/800-com) # 800.com Canonical: https://www.softwareadvice.co.uk/software/120982/800-com Page: 1 / 14\ Next: [Next page](https://www.softwareadvice.co.uk/software/120982/800-com?page=2) > 800.com is a call tracking solution that helps businesses utilize toll-free numbers to manage and optimize customer interactions with text messaging, call routing, professional greetings and more on a centralized platform. It enables staff members to forward calls to designated numbers and block spam calls, increasing overall team productivity. 800.com allows supervisors to create digital call recording files to verify facts, track employee performance and categorize customer calls. With the call notification and reporting functionalities, employees can track callers, forward calls to specific coworkers, add notes and monitor overall sales operations. Additionally, it lets team members automatically transfer voicemails to employee emails with text and audio recordings. 800.com provides a call ID module, which enables professionals to receive and monitor caller names and phone numbers. It is available on monthly and annual subscriptions and support is extended via live chat, email, FAQs, documentation, phone and other online measures. > > Verdict: Rated **4.7/5** by 330 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 330 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: 800.com - **Location**: Longboat Key, US ## Commercial Context - **Starting Price**: US$149.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: 800.com is available across 3 pricing tiers, details of which are outlined below – Pro – Includes 5 toll-free numbers • Monthly - $239/month • Yearly - $199/month (billed annually) Unlimited – Includes 1 toll-free number • Monthly - $59/month • Yearly - $49/month (billed annually) Personal – Includes 1 toll-free number • Monthly - $23/month • Yearly - $19/month (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Alerts/Notifications - Archiving & Retention - Call Centre Management - Call Conferencing - Call Disposition - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scoring - Call Screening - Call Scripting - Call Tracking - Call Tracking Metrics - Call Transcription - Call Transfer - Callback Scheduling - Caller ID ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Call Recording Software](https://www.softwareadvice.co.uk/directory/1718/call-recording/software) ## Related Categories - [Call Recording Software](https://www.softwareadvice.co.uk/directory/1718/call-recording/software) - [Call Tracking Software](https://www.softwareadvice.co.uk/directory/3509/call-tracking/software) - [VoIP Software](https://www.softwareadvice.co.uk/directory/4508/voip/software) - [VoIP Phone Systems](https://www.softwareadvice.co.uk/directory/1714/business-phone-service/software) ## Alternatives 1. [Ringover](https://www.softwareadvice.co.uk/software/120988/ringover) — 4.7/5 (871 reviews) 2. [Nextiva](https://www.softwareadvice.co.uk/software/2683/nextiva-business-voip) — 4.6/5 (916 reviews) 3. [RingEX](https://www.softwareadvice.co.uk/software/173497/officeuk) — 4.2/5 (1203 reviews) 4. [3CX](https://www.softwareadvice.co.uk/software/4936/3cx-phone-system) — 4.4/5 (465 reviews) 5. [Ooma Office](https://www.softwareadvice.co.uk/software/143509/ooma-office) — 4.4/5 (248 reviews) ## Reviews ### "800.com is amazing and works great\!" — 5.0/5 > **Laura** | *1 October 2025* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: 800.com is very easy to set up and works almost instantly. I have had a few phone calls, they were very clear and told me it was a 1-800 call coming in and could see the actual number calling. It is a great service and I highly recommend it\! > > **Cons**: I don't have anything that I do not like at this time as it has worked great for my business. Everything about 800.com is easy and inexpensive and suits all of my business needs. > > I was able to find a number that worked well and could be remembered by people easily. I paid for the service and connected just one line to my cell phone as that is what I use for calls on the go. It worked immediately after set up. ----- ### "Great Call Features, But Text features Could Be Easier" — 4.0/5 > **Ajah** | *23 March 2026* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: Easy to use : What I liked most about 800.com is how easy it is to set up a business phone number and manage calls in one place. The call forwarding, voicemail, and tracking features are very helpful for staying organized and professional. It’s a solid solution for small business owners who need a reliable communication system without something overly complicated. > > **Cons**: Not able to text my customers: What I liked least is that it’s not as easy to text customers as I would prefer. In today’s fast-paced environment, having a simple and direct texting option for my 800 \# would make the experience much smoother and more convenient, especially when you need quick answers. > > Overall, my experience with 800.com has been positive. It does exactly what it’s supposed to do when it comes to managing business calls and maintaining a professional presence. However, improving accessibility to customer support especially through texting would take the experience to the next level. ----- ### "Friendly and Helpful Customer Service\!" — 4.0/5 > **Henry** | *29 October 2024* | Wholesale | Recommendation rating: 7.0/10 > > **Pros**: Easy way to manage the toll-free numbers in one platform > > **Cons**: It's been very difficult to find the new numbers I like. > > I've been using 800.com for my company toll-free for more than 4 years. 800.com has very friendly and helpful customer service 24/7. That's why I recommend 800.com for the business who needs toll-free numbers. ----- ### "Highly recommend 800.com" — 5.0/5 > **Scott** | *30 January 2026* | Airlines/Aviation | Recommendation rating: 10.0/10 > > **Pros**: Great system\! Rings through in my cell phone. My customers can reach me any time without using my personal number > > **Cons**: Nothing negative\!\! I don’t know why you make me type 100 characters to answer this question\! This question is what I like the least\! > > Easy and effective\!\! I am NOT a techie and I have not had to seek technical support or customer support. ----- ### "Simple and reliable" — 5.0/5 > **Goran** | *10 April 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 9.0/10 > > **Pros**: Simplicity and reliability. Very easy to set up, and helpful in my company's daily support work and activities > > **Cons**: In the past, we had some issues with forwarding of calls to international numbers. Not sure if it has been fixed in the meantime. > > We've been a long-time user, and we are satisfied with the flexibility it provides for our customer support needs ----- Page: 1 / 14\ Next: [Next page](https://www.softwareadvice.co.uk/software/120982/800-com?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/120982/800-com) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data