AppFolio Property Manager

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews

About AppFolio Property Manager

Run your entire portfolio on one powerful platform. AppFolio’s intuitive and user-friendly experience gives your property management team the tools they need to provide excellent service to residents and owners. Whether you manage multifamily apartment complexes, single-family homes, or community associations, our software has everything you need to streamline and grow your business. AppFolio is a comprehensive, cloud-based property management software built to streamline and automate the key processes that keep your business thriving - from accounting to marketing & leasing to maintenance. Whether at the office or out in the field, your team always has access to the same data and reports so you can take control of your business and turn insights into action in minutes. And with the ever growing AppFolio Stack™ integration marketplace, you can connect your favorite property management solutions to AppFolio to boost your team’s productivity and run your business from a single system of record.
AppFolio Property Manager Software - Connect AppFolio to your favorite property management solutions with AppFolio Stack™, an integration marketplace where rich functionality and deep data access meets the intuitive user experience AppFolio customers love.
AppFolio Property Manager Software - Create customized, branded lease and renewal offers and addenda with fillable form fields that make it easy for applicants to complete electronically.
AppFolio Property Manager Software - Automate 1099 generation to dramatically simplify year-end accounting.
AppFolio Property Manager Software - Streamline the way you create, track, manage, and report on work orders.
AppFolio Property Manager Software - Give homeowners the best customer experience, from the minute they submit an architectural request to when they complete the update to their home.
AppFolio Property Manager Software - Quickly and easily send individual or mass texts to your residents and vendors through AppFolio, and be immediately notified of replies. *if we can do six*
AppFolio Property Manager video
AppFolio Property Manager Software - Connect AppFolio to your favorite property management solutions with AppFolio Stack™, an integration marketplace where rich functionality and deep data access meets the intuitive user experience AppFolio customers love. - thumbnail
AppFolio Property Manager Software - Create customized, branded lease and renewal offers and addenda with fillable form fields that make it easy for applicants to complete electronically. - thumbnail
AppFolio Property Manager Software - Automate 1099 generation to dramatically simplify year-end accounting. - thumbnail
AppFolio Property Manager Software - Streamline the way you create, track, manage, and report on work orders. - thumbnail
AppFolio Property Manager Software - Give homeowners the best customer experience, from the minute they submit an architectural request to when they complete the update to their home. - thumbnail

AppFolio Property Manager pricing

AppFolio Property Manager does not have a free version but does offer a free trial. AppFolio Property Manager paid version starts at US$1.49/month.

Starting Price:
US$1.49/month
Free Version:
No
Free trial:
Yes

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AppFolio Property Manager Reviews for UK Users

Feature rating

Value for Money
4.3
Functionality
4.3
Ease of Use
4.5
Customer Support
4.3
5 reviews of 1,896 View all reviews
Benjamin
Benjamin
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/11/2020

Well-Rounded & Reliable

Appfolio has world class customer service with extremely quick response time. Implementing the software was as easy as it could have been. It still takes time and effort, but it is certainly worth it to be on such a streamlined software.

Pros

I love the ability to track collections, maintenance orders, and Tenant info/documents from my smartphone. This software gives me the option to have any staff work remote as needed and still do our jobs at 100% capacity.

Cons

Appfolio does a nice job at continuing to develop better features. One area that needs improvements is the ability to do inspections. It takes forever for photos to upload while at the property and uses a ton of data. Would be nice to be able to have the inspections saved locally to the phone and then upload all at once while on WiFi. This would speed up inspections drastically. Improving inspection templates is also needed.

Alternatives Considered

Propertyware

Reasons for Choosing AppFolio Property Manager

We used a bunch of Microsoft Excel spreadsheets. Data was easily messed up, and it offered no mobile features. It wasn’t specifically designed for real estate.

Switched From

Microsoft Excel

Reasons for Switching to AppFolio Property Manager

Appfolio had a sleek look and better support being offered.

Response from AppFolio

Hi Benjamin, thanks for taking the time to leave your feedback!

Replied 21/04/2021
Mike
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/10/2023

AppFolio is the Apple of Prop Management Software

In general this is the best property management software on the market if you have a portfolio of 100 to about 1500 homes. Any smaller than that there might be simpler solutions that you could use in any larger than that you might need some customization that could be a little bit tricky to do an app folio. Before that midsize property manager this is the perfect product to really streamline your systems and give your residence and owners a great experience.

Pros

AppFolio simply works. Or should I say that it works simply. Whenever you're purchasing software the folks that are in charge of selling it will always tell you all the things that it can do. If I lined up at folio side by side next to various other property management software that I've used they all would check the boxes of doing all the things that you need them to do. However from using many of the different providers and have folio I can tell you that when our team turned on that folio it was far less training because everything just simply made sense. The screens look nice the reports made sense the dashboards made sense the flows were simple and easy to understand. It's very difficult to understand this type of nuance when buying software so I can only tell you that our experience was extremely smooth and running this especially when compared to using the competitors that we had done previously.

Cons

Personally I find some of the accounting functionality to be a little bit challenging but that could be simply a part of me not being an accountant.

Alternatives Considered

Buildium

Reasons for Choosing AppFolio Property Manager

Hopefully it was simply the best option for the amount of homes that we had.

Switched From

Buildium

Reasons for Switching to AppFolio Property Manager

We use building them and it is a simple product that might work well if you have less than 100 homes but as you start to advance beyond that the flows and systems are simply not disadvanced is that folio and it's simply not as easy to use.
Obaid
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
0
Features
3
Ease of Use
2
Customer Support
3

3
Reviewed on 06/06/2024

I have seen better

Pros

I have used Appfolio in my previous employment and I was not very impressed. Using numerous other property management software, this was my lease favorite. It doesn't offer a lot of resources like Entrata does. I understand smaller companies tend to use Appfolio, and I believe it is due to cost.

Cons

prospect management, moving residents in, accounting, etc.

Toi
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 06/02/2024

It’s Effective and Efficient

I love it! I prefer it over Yardi! It can be used as an accounting program, property mgr program, marketing program, affordable housing certification/ recertification. Communication with residents and leads.

Pros

Being able to market specific units by adding videos/ photos and an auto generated marketing description based on tags added to each individual unit based on its own unique floorplan

Cons

Sometimes different financial reports do not speak to each other so one report can be misleading from the other

Leif
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
1
Customer Support
4

4
Reviewed on 31/01/2024

Need to take a course to use the program

In general, a manual would be helpful, or a FAQ sheet. Wonderful customer support and help with any errors and questions, but it still took a long time to get used to all the information. In the end, the [sensitive content hidden]sold the property.

Pros

The financial part was amazing if you put the numbers in the right area.

Cons

I needed extra training to get everything up and running. There were two of us trying to learn how to work the program. We lost time in managing our other 93 doors trying to learn this system for managing 250 doors of private student housing for The University of Arizona.

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