
AppFolio Property Manager
About AppFolio Property Manager












AppFolio Property Manager pricing
AppFolio Property Manager does not have a free version and does not offer a free trial.
Alternatives to AppFolio Property Manager
AppFolio Property Manager Reviews for UK Users
Feature rating

- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
User Friendly
Overall it is a pretty good program. It is user friendly and keeps track of all the things you it too.
Pros
I liked the leasing area as it tracks just about everything inluding Insurance for the tenants.
Cons
Customer Service is not readily available. Your problems have to wait usually and they do not have every situation in their help files.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
The best property management software on the market
AppFolio makes almost everything easy and continues to improve
Pros
AppFolio is by far the easiest property software to use. They are also always improving the user experience
Cons
There are some very small items that are annoyances, but not even close to a deal breaker
Reasons for Choosing AppFolio Property Manager
Preparing to grow and scale. AppFolio is more intuitive and easier to useSwitched From
Yardi BreezeReasons for Switching to AppFolio Property Manager
Ease of use. Easier onboarding process.- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Poor Multi-Family Experience
I first used AppFolio as a Single-Family property manager. I had not used AppFolio for 6 years, and when I used it again, it was as a multi-family property manager. The experiences as a customer for each of these asset types was drastically different. AppFolio has also been difficult to work with on solutions that we expect with our management software.
Pros
Tailored well for single family property management.
Cons
Not built for multi-family needs. No process at all for historical data. Implemenation of products has been poor.
Reasons for Choosing AppFolio Property Manager
Contract requirements with AppFolio that were not ideal for the business, but was the only option to avoid duplicate fees.Switched From
ResManReasons for Switching to AppFolio Property Manager
Contract requirements with AppFolio that were not ideal for the business, but was the only option to avoid duplicate fees.- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Partner Service
We've used it for 13 years and feel that AF is a partner.
Pros
Ease of use for the property manager, owners, and tenants.
Cons
No API integration. Customer support has been weak, but improving.
Alternatives Considered
Yardi VoyagerReasons for Switching to AppFolio Property Manager
100% SaaS based software vs on-prem software- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
User Friendly
A world-class customer service with extremely quick response times. Implementing the software was as easy as it could have been. While it does take time and effort, the transition is certainly worth it for such a streamlined software solution.
Pros
I love the constant addition of new features. The ability for owners and tenants to have their own portals is fantastic. Tenants can pay online and set up recurring payments, which enhances convenience and efficiency for everyone involved.
Cons
While I appreciate the continuous addition of new features and the convenience of automated processes, the lack of quick human response can be frustrating. Additionally, the vacancy advertising link is also quite frustrating to use.
Related categories
- Affordable Housing Property Management Software
- Online Property Management Software
- Home Inspection Software
- Association Management Software
- Commercial Property Management Software
- Real Estate Property Management Software
- Property Management Apps
- Commercial Property Management Software
- Homeowners Association (HOA) Software
- Property Management Accounting Software