--- description: Review of Lime CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Lime CRM | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Customer Service Software](/directory/255/customer-service/software) > [Lime CRM](/software/120085/lime-crm) # Lime CRM Canonical: https://www.softwareadvice.co.uk/software/120085/lime-crm Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.uk/software/120085/lime-crm?page=2) > Lime CRM is a customer relationship management (CRM), which helps businesses in utility, real estate, wholesale, construction, machinery, membership and consultancy sectors access and handle customer interactions, history notes, agreements, contacts, to-dos, marketing activities, projects and more on a unified platform. It helps supervisors visualise key performance indicators (KPIs) to streamline decision-making processes in real-time. Lime CRM enables managers to receive calendar or email notifications about added client conversations and create personalized data views by saving specific filters. Businesses can generate reports on follow-up activities, sales pipelines or other metrics and utilize the search functionality to retrieve relevant information from the system. Additionally, it helps organizations ensure compliance with General Data Protection Regulation (GDPR) standards. Lime CRM integrates with various third-party systems such as HubSpot, Zapier, Microsoft Outlook, Gmail and more. The product is available on monthly subscriptions and support is extended via FAQs, documentation, phone, email, live chat and other online measures. > > Verdict: Rated **4.3/5** by 145 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 145 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Lime Technologies - **Founded**: 1990 ## Commercial Context - **Starting Price**: €65.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Lime CRM is offered at €65 per month per user. Free trial is available. All our subscriptions include a service agreement. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Danish, Dutch, English, Finnish, German, Norwegian, Swedish - **Available Countries**: Denmark, Finland, Germany, Netherlands, Norway, Sweden ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Segmentation - Chat/Messaging - Client Tracking - Contact Database - Contact Management - Contract/License Management - Customer Database - Customer Segmentation ## Integrations (18 total) - Creditsafe - Dynamics 365 Business Central - Fortnox - GetAccept - Gmail - Google Maps - HubSpot Marketing Hub - Leadinfo - Lime Connect - Microsoft Outlook - Scrive - Telavox - Uniconta - Visma - Visma.net ERP ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Customer Service Software](https://www.softwareadvice.co.uk/directory/255/customer-service/software) ## Related Categories - [Customer Service Software](https://www.softwareadvice.co.uk/directory/255/customer-service/software) - [Contact Centre Software](https://www.softwareadvice.co.uk/directory/4389/contact-center/software) - [Help Desk Software](https://www.softwareadvice.co.uk/directory/4160/help-desk/software) - [Lead Generation Software](https://www.softwareadvice.co.uk/directory/1674/lead-generation/software) - [Online CRM Software](https://www.softwareadvice.co.uk/directory/387/online-crm/software) ## Alternatives 1. [HubSpot CRM](https://www.softwareadvice.co.uk/software/1854/hubspot) — 4.5/5 (4451 reviews) 2. [Salesforce Sales Cloud](https://www.softwareadvice.co.uk/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews) 3. [Zoho CRM](https://www.softwareadvice.co.uk/software/392464/zoho-crm) — 4.3/5 (6964 reviews) 4. [Kylas Sales CRM](https://www.softwareadvice.co.uk/software/216694/kylas) — 4.8/5 (573 reviews) 5. [Bigin by Zoho CRM](https://www.softwareadvice.co.uk/software/392397/bigin-by-zoho-crm) — 4.7/5 (724 reviews) ## Reviews ### "Lime CRM at work" — 4.0/5 > **Jessica** | *30 March 2026* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10 > > **Pros**: It is easy to save both text, documents and email. The reminders help me organize my different tasks. > > **Cons**: It would be better if the emails that are imported were sorted by their original dates, instead of all being assigned the same date for the day I add them. > > I previously worked in Lime Easy and found it easier to get an overview there compared to Lime CRM. CRM contains a lot of functionality, but there is room for improvement when it comes to gaining a clear overview. ----- ### "A flexible CRM with strong support and real partnership" — 5.0/5 > **Robert** | *27 March 2026* | Biotechnology | Recommendation rating: 9.0/10 > > **Pros**: Strong flexibility and good support for structured customer workflows. Lime CRM works well for tracking communication, cases, and customer history in one place. I also really appreciate the personal and responsive support, the collaboration with \[sensitive content hidden\] has been excellent, with a pragmatic, solution‑oriented approach and quick feedback. > > **Cons**: Some workflows require initial setup and internal alignment to fully match real‑life processes. Certain functions are powerful but not always immediately intuitive, which can require guidance or training before teams fully adopt them. > > Overall a very positive experience. Lime CRM provides a solid foundation for customer‑centric work and process ownership. When combined with good dialogue and support it becomes a strong tool for both daily operations and long‑term structure. ----- ### "Bad expirience" — 2.0/5 > **Fredrik** | *18 March 2025* | Computer Software | Recommendation rating: 0.0/10 > > **Pros**: Decent Flexibility to create system to need. > > **Cons**: I´ts wery bad layout, looks like its from 1980. Endles with small boxes and fields to fill in. No integration to Get accept for us, very bad over all, cant wait to change it out. > > Very bad and compllicated, small boxes, totally outdated, No integrations with any of our systems like Fortnox, Get accept, Lime Go, Financing. We really hate to work in this system. ----- ### "Lime - a best in class CRM" — 4.0/5 > **Daniel** | *17 March 2026* | Utilities | Recommendation rating: 9.0/10 > > **Pros**: Customizability, we use SQL to utomate processes and the database designer covers all our needs to tailor the system to our needs. > > **Cons**: Some features are needlessly locked and are only accessable through lime personell. Old features and packages are not updated often enough. > > We are satisfied with both everyday use and more nische tasks and analysis, the BI suite provide excellent reporting functionality ----- ### "Lime for customer service" — 4.0/5 > **Cassandra** | *23 March 2026* | Real Estate | Recommendation rating: 7.0/10 > > **Pros**: We use it on daily basis to connect and deal with emails from our customers. Perfect platform to use within the company > > **Cons**: We only usew it i customerservice and can use it more within our company. Tricky to learn some parts. > > Happy and easy to use. Knowledge about the customer in one place, platform for a good overview within the company ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.uk/software/120085/lime-crm?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/120085/lime-crm) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data