Microsoft Teams

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews

About Microsoft Teams

Microsoft Teams is a cloud-based group chat solution that helps teams collaborate on documents. Its key features include messaging, conferencing and file sharing. Microsoft Teams has replaced Skype for Business as Microsoft's online meeting solution. The solution helps users store files online, manage documents, create groups and receive notifications. It is customizable for each team and users can communicate through instant messaging, online meetings, calling and web conferencing. The collaboration tool can be used to work on files within Microsoft 365 apps such as Word, Excel, PowerPoint and Sharepoint. Additional features include open application processing interface, assistant bots, conversation search, contact search, and multi-factor authentication. Microsoft Teams integrates with third-party applications such as GitHub, Microsoft Office, Power BI, Delve, Planner, Trello and more. The application is available on a one-time subscription and support is available via phone and online help desk.
Microsoft Teams Software - Microsoft Teams Conversation
Microsoft Teams Software - Microsoft Teams Collaboration
Microsoft Teams Software - Microsoft Teams Dashboard
Microsoft Teams video
Microsoft Teams Software - Microsoft Teams Conversation - thumbnail
Microsoft Teams Software - Microsoft Teams Collaboration - thumbnail
Microsoft Teams Software - Microsoft Teams Dashboard - thumbnail

Microsoft Teams pricing

Microsoft Teams has a free version and offers a free trial. Microsoft Teams paid version starts at £3.80/month.

Starting Price:
£3.80/month
Free Version:
Yes
Free trial:
Yes

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Microsoft Teams Reviews for UK Users

Feature rating

Value for Money
4.4
Functionality
4.4
Ease of Use
4.3
Customer Support
4.2
5 reviews of 9,420 View all reviews
Daniel
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/02/2021

Great for schools!

As I mentioned earlier, for all our online communications and also for presentation and class team discussions, we mainly used email.
With the onset of the COVID-19 Pandemic, management decided to leverage Microsoft teams with integrated voice and video calling features along with content sharing and presentations that enable seamless online classes, upskilling, online training, and webinars in the education sector across different geographical locations around the globe. I am also an Edtech Specialist and head of the Community Engagement and Extension Services in our department.

Pros

I am using Microsoft Teams for more than a year now every day with my students, colleagues, and others. There's a little learning curve with colleagues in using the application. I could share, manage and build team spaces. This is pretty useful in creating different school/business activities and seamlessly integrates other MS products. With integrated Voice and Video Messaging Services, Calendar scheduling, we can communicate according to the availability of users at any time. Also, I can configure my availability with various options or even modify it to determine that I am offline/not at the desk right now for other users to know. The best part is that I can use 3rd party integration application right inside MS Teams.

Cons

Sometimes Microsoft Teams get hanged because of network or Heap Memory problems, but this could happen with any communication software as we use multiple installed software on our machines to meet the distance education requirements. There is a minor delay between receiving a text on your laptop and your mobile device. Many times, it happens that I have to go out or take a break for some time, and I receive a message but with a delay on my configured mobile device.

Alternatives Considered

Zoom

Reasons for Switching to Microsoft Teams

In the beginning, we may have opted for ZOOM, but then we all know that ZOOM is not that safe, not effective, and not to mention expensive. Everything looks nice with the usage of Microsoft Teams now. Our admin is so happy with our decision.
laxmi
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
2
Customer Support
3

4
Reviewed on 18/05/2021

Good for kids online classes during pandemic period

We got to use it on daily basis as nothing best yet than this app for children online studies

Pros

We uses it daily for chat in between online class.
For online exams
For discussion in class.
my kid specially enjoys it as its the time to meet and see her school friends face to face in corona lockdown

Cons

Many things i dsnt like about this app

1)- class or exam link is broken sometimes , and we get hangs and moves to whatsapp Student group for asking help for additional link to same class/ exam

2) average people have weak internet and this app runs good only on good to strong internet ,which causes video freeze , link dsnt open , ejection of student while running class and poor audio /video quality

3) if we get ejected from class before the class going to end we dsnt see the class link anymore in calender option.. teacher get annoying at us and we explains her the
very helpless situation of app .

4)- we have to re request class link if we get ejected before the class ends, as calender option stop showing meetings links if time almost finished to re join.which is unfair

Abdul
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 08/02/2024

An effective and all-encompassing team communication platform

Great experience overall. Functionality with MS office suite is stellar. Not many disruptions outside the norm.

Pros

Very easy to use and intuitive. Syncs with MS products in office suite seamlessly, which is imperative for working with large teams. File sharing with teams is very simple as well, which is a key factor. Cost is right, compared to other team communications platforms like Slack.

Cons

Not much to dislike when compared to its competitors. If I had to pick something, I'd say I'm not a big fan of always having a status showing to your teams. This was something I was never able to turn off. I don't think others on your team really care whether you have a green dot beside your name showing you're available. If you're supposed to work certain hours, you should be expected to be responsive, whether you happen to have a green, yellow, or any other colour dot next to your name.

Precious
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
2
Ease of Use
5
Customer Support
3

2
Reviewed on 10/09/2022

Critical missing features

Pros

Teams brings it all into a one-stop shop for you, making it super-simple for you to create a comprehensive space for you and your team to work on common work together.

So if you're coming from the Skype environment, the idea of managing your contacts, chatting and calling, hosting and attending meetings, all from the same platform, is quite normal. But teams takes it just a little bit further and actually allows you to, not just share content, but store it and access it and collaborate and co-author it at the same time. Just a great opportunity there, really saves time.

Cons

Critical missing features namely:
1 Inability for co-organisers to moderate breakout rooms. This particular missing feature is the reason why people still are adamant to move away from zoom. I hope it could be introduced in the shortest time possible

2. Inability to create a group without exposing members' details to other members of the group i.e a group or team where members cannot see details of each other's profile or members remain anonymous.
An example of this is when scheduling an interview and you do not want the applicants in the same group or team to interact. Microsoft Teams lacks this feature and makes it impossible to hold such discreet meeting of guest personalities whom you want to remain anonymous to each other during an interview

Alternatives Considered

Google Workspace

Reasons for Switching to Microsoft Teams

It integrates other third-party applications, custom applications, and third-party hardware like click share, and Poly product to take the experience to another level. The shoot is one of my favourite apps on Microsoft Teams
Ashleigh
  • Industry: Research
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
0

5
Reviewed on 28/11/2023

Great software for team work!

Pros

I like how our team can communicate in a different way to emails and be working on the same documents simultaneously. It works well for us if someone is in a different location and we can all continue to work on the same thing. The meeting function is really good and has loads of options to choose from, we love the backgrounds!

Cons

Finding documents is difficult sometimes as there is no search function like there is on file explorer or SharePoint etc.

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