--- description: Review of Brivity Platform Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Brivity Platform | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Real Estate CRM Software](/directory/338/real-estate-crm/software) > [Brivity Platform](/software/119236/brivity-crm) # Brivity Platform Canonical: https://www.softwareadvice.co.uk/software/119236/brivity-crm Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/119236/brivity-crm?page=2) > Brivity Platform's innovative tech helps high-performing real estate agents and teams streamline every aspect of their business from nurturing clients to marketing, and lead gen, saving them time and money, and increasing their bottom line. Brivity features the top sought-after tools: \>Listing management \>Marketing and retargeting campaigns \>High-quality lead generation \>Lead nurturing and automation \>Client communication \& transparency \>Customizable action plans \>Automated deadline tracking \>Auto-dialer \>SMS text marketing \>On-the-go-app \>and much more\! Brivity Platform integrates with many existing tools and systems, including MailChimp, Zapier, Google Contacts, plus others. Real estate teams can access drip campaigns, 1-click marketing, custom tags and filters, landing page generation, a client portal, document storage, mass email, plus more. Additionally, Brivity CRM supports click-to-call and text messaging capabilities directly from the platform. Pricing is on a monthly subscription basis and varies depending on the number of users. Support is available via phone, email, and an online help center. > > Verdict: Rated **4.5/5** by 37 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 37 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Brivity - **Location**: Bellingham, US - **Founded**: 2005 ## Commercial Context - **Starting Price**: US$299.99 - **Pricing model**: Per User - **Pricing Details**: Brivity specializes in helping real estate teams grow their business. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - CRM - Call Logging - Campaign Management - Client Management - Client/Property Matching - Collaboration Tools - Commenting/Notes - Commission Management - Contact Database - Contact Management - Customer Database - Customisable Branding - Customisable Reports - Customizable Fields - Dashboard ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Real Estate CRM Software](https://www.softwareadvice.co.uk/directory/338/real-estate-crm/software) ## Related Categories - [Real Estate CRM Software](https://www.softwareadvice.co.uk/directory/338/real-estate-crm/software) - [iPad CRM Software](https://www.softwareadvice.co.uk/directory/433/ipad/software) - [CRM Apps](https://www.softwareadvice.co.uk/directory/1491/mobile-crm/software) - [CRM for Startups](https://www.softwareadvice.co.uk/directory/3235/startup/software) - [Sales Tracking Software](https://www.softwareadvice.co.uk/directory/3590/sales-tracking/software) ## Alternatives 1. 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I also love how the \[SENSITIVE CONTENT\] and trainers are so easily accessible thru the FB Group and you can resolve issues quickly. Another plus, if I email support I usually have a solid answer the same day. Great response times\! > > **Cons**: I wish I could get task reminders sent to my email. I am running like crazy and some days it's a challenge to even log in. > > Very very pleased\! ----- ### "Value Driven Constantly Evolving Platform" — 4.0/5 > **Nicole M** | *28 May 2021* | Real Estate | Recommendation rating: 6.0/10 > > **Pros**: I like that there is a team constantly evolving and improving the functionality of the system, and that there are weekly webinars to communicate the benefits and uses of the software. It is a great solution for managing follow-up and building relationships with your pipeline to convert leads into buyers. > > **Cons**: Overall the system is great, but there are minor inconveniences that are annoying little buggers. The web builder is limited and clunky. Customizing features sometimes disappear with heavy editing as if the system gets overworked and needs rebooted. Social media marketing is a great idea but the functionality is uncertain, what does sharing to social look like from the audience perspective when done through Brivity? All I see is a check mark that it was shared but I have no idea what it even looks like. Also, although the Facebook ad builder is a great concept, it is extremely limited because it doesn’t allow us to select our audience segment the way doing it directly inside the Facebook platform would allow. The text follow-up is limited in not being able to qualify leads through text with chat bot buttons that can give conditional responses rather than a blanketed and general message. > > Always learning and mining the benefits of the system. Happy to ask the challenging questions to help the system improve. It’s a great concept that is working on being better and better. ----- ### "You're Better Off Flushing Your Money Down The Toilet & Saving Yourself the Headaches" — 1.0/5 > **Patrick** | *23 August 2022* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: Zero. I had such a negative experience that after 4 weeks I never wanted to go back into the CRM. I forced myself to do so just to try it, to learn it and to give the company another and another chance to fix my account. It never happened. Overall, I was disappointed, dissatisfied and happy to move past them. > > **Cons**: My experience was nothing short of headaches, lots of conversations w/ tech support, zero follow-through days later, micromanaging a list of problems w/my website, speaking w/upper management with zero concern for my account. ZERO\! I had to have an EXIT conversation as to why I was cancelling my account. AND even then, I couldn't get my account cancelled. 7 days later it was still live. Here's a list of problems: -NO one is testing any of the functionality of your website. NO ONE. A couple of times speaking w/tech support they emailed me screenshots of how I can do it myself. WTF??\! This is what I'm paying YOU to do. -The leads were garbage \& miles \& miles outside of my desired neighborhoods. -There are NO reports showing how your ads are performing. -My website had about 15 problems that took 2 months to fix w/the major one being the Property Search function. A user cannot search by neighborhoods\!\! The search originally had me in EVERY neighborhood in Chicago. I had several meeting w/Directors as to how to fix this bc I was receiving leads from out of state \& 40 miles away. -The training was so-so. I'm picky \& I expect certain words/language to be avoided in a group Zoom training meeting such as "here, this \& there." These are not instructive phrases for the viewer. -Uploading your database is useless. There is NO welcome email or drip campaign. Sure, you can create one. -The language in the drip campaigns is aggressive \& unprofessional. > > Customer service is highly professional with all of the correct phrases of what to say to a client. That's where it stops. Everything else has been nothing short of frustration, headaches, words upon words, waste of time and anger. It took me 4 attempts to cancel my account, the threat of posting negative reviews on social media and a direct action to get the \[SENSITIVE CONTENT\] of the company on the phone. I was on hold for 15 minutes the 5th phone call and I was told my account would come down in one hour. ----- ### "Highly recommend CRM" — 5.0/5 > **Jourdan** | *27 May 2021* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: Brivity offers many features that other CRM's dont. The amount of data that it supplies to allow us to best service our clients in an educated and valuable way. We are able to see detailed data into what are customers are engaging in. In addition, it allows us to keep all of our information in a one stop shop. > > **Cons**: Sometimes there are glitches because there are new features and improvements always being rolled out. The platform is continuing to evolve to better meet the needs of its consumers which can cause some speed bumps along the way. > > As a director of operations for a multi location team, this allows me to see what my agents are doing with leads provided to them for the team. The complete transparency in the platform also allows for leadership to engage in coaching moments to help improve and grow the agents into their maximum potential. The Brivity staff is very helpful, engaging and listens to the needs of its users. These are individuals who are also in the field and bring their expertise and value to the users through many trainings, one on one calls and other community supports. ----- ### "What?\! You're not already using Brivity? Hop aboard, it's awesome\!" — 5.0/5 > **Kate** | *27 May 2021* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: This CRM makes it ridiculously easy to keep up with my SOI and leads\! I've used a handful of CRMs before joining my current team and I have never gotten the kind of support and consistent training (with awesome people, I might add\!) that I get with Brivity. Setting tasks, reminders, doing so much of the busy work for me...leaving me to do what I do best, which is talk to people. > > **Cons**: Sounds ludicrous, I know, but I really can't think of anything to put in the "con" column. Every time something has been suggested, whether in a group or one on one setting, the developers at Brivity have invented and implemented a solution. I am constantly blown away\! ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/119236/brivity-crm?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/119236/brivity-crm) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data