--- description: Review of ARMS USA Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ARMS USA | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Retail Accounting Software](/directory/31/accounting-software/software) > [ARMS USA](/software/1187/arms-signature-series-software) # ARMS USA Canonical: https://www.softwareadvice.co.uk/software/1187/arms-signature-series-software Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/1187/arms-signature-series-software?page=2) > Advanced Retail Management Systems (ARMS) provides business development and software technology for retail jewelers and wholesalers. ARMS features include repair tracker, a tool that tracks items throughout the repair process and measures the profitability. The layaway system helps users make business profits during peak sales season. The system is installed on-premise and is built on the Microsoft SQL Server database. The software offers point of sale (POS), CRM, inventory management and retail accounting applications on demand. Supergem is an ARMS software program that helps users tightly manage stock and sales. The program provides a detailed analysis of stock, sales, supplier, and salesperson performance. ARMS programs that integrate with supergem include the accounts payable, general ledger, assembly/disassembly, and stock take (physical inventory). > > Verdict: Rated **4.2/5** by 18 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 18 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Advanced Retail Management Systems - **Founded**: 1983 ## Commercial Context - **Starting Price**: US$8,995.00 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - Accounting - CRM - Commission Management - Customer History - Customer Management - Inventory Management - Marketing Automation - Multi-Store - Point of Sale (POS) - Pricing Management - Repair Tracking - Retail Management - Stock Management - Supplier Management - Wholesaler Management ## Category - [Retail Accounting Software](https://www.softwareadvice.co.uk/directory/31/accounting-software/software) ## Related Categories - [Retail Accounting Software](https://www.softwareadvice.co.uk/directory/31/accounting-software/software) - [Jewellery Store Management Software](https://www.softwareadvice.co.uk/directory/36/jewelry-pos-software/software) - [POS Software for Small Business](https://www.softwareadvice.co.uk/directory/456/small-business-pos/software) - [Retail POS Systems](https://www.softwareadvice.co.uk/directory/4562/retail/software) ## Alternatives 1. [NetSuite](https://www.softwareadvice.co.uk/software/25483/netsuite-wholesale-distribution-edition) — 4.2/5 (2003 reviews) 2. [QuickBooks Enterprise](https://www.softwareadvice.co.uk/software/49801/qb-enterprise) — 4.5/5 (20613 reviews) 3. [Gofrugal](https://www.softwareadvice.co.uk/software/19891/gofrugal-pos) — 4.4/5 (198 reviews) 4. [Epos Now](https://www.softwareadvice.co.uk/software/21000/epos-now) — 3.8/5 (713 reviews) 5. [Square Point of Sale](https://www.softwareadvice.co.uk/software/374161/square-register-pos) — 4.6/5 (3021 reviews) ## Reviews ### "Changes will make it better" — 4.0/5 > **Amenda** | *21 March 2018* > > **Pros**: The software is really easy to use and implement. No doubt customer support is always there to help as well, a reliable software with EMV compatible. > > **Cons**: The system needs updates, and needs to fix the bugs, it works really slow these days. Other than that all good. ----- ### "Arms Review" — 4.0/5 > **Steve** | *24 June 2010* > > **Pros**: The Arms software was developed to reflect principles of productivity, specifically for jewelry stores. It was based on years of instore experience by the developers. That is why we originally bought Arms many years ago. We realized that we needed to have good data on the productivity of specific products as well as specific departments. Additionally, we needed to do a better job tracking the purchases of our customers. With the addtion of a POS a few years ago we are now capturing information every day about our customer's buying habits. We that information to send out mailings and make marketing intelligent decisions. > > **Cons**: First it should be noted that, no matter what a software firm might tell you, no software is perfect. It is simply too complex to be perfect. The Arms software covers a lot of bases and like any complex product it is always being improved. Years ago I decided that the most productive relationship with a complex software company was one of being a "partner". So when I identified issues that needed improvement, I would carefully outline the needed changes and forward them to Arms. Over time the changes would be implimented. In the near future, I am looking forward to being able to export stock entry data into Quickbooks-this will be a great change and is a direct result of such a relationshiip. The other thing about a completx system is it can take a while to learn. That will always be the case for any good software. Thanks goodness for Arms' great customer service. > > My recommendation to anyone considering jewery software to run their business is to strongly consider the ARMS program. It's not just about the software. Training and philosophy are an integral part of the Arms software approach. ----- ### "Terrible for your pocket book, training was weak, they changed the software to gouge customers." — 1.0/5 > **Christopher** | *16 January 2017* | Luxury Goods & Jewelry | Recommendation rating: 0.0/10 > > ARMS was initially sold to us as making our life easier. The software is over priced, hard to use, complicated, and I have not got to the worst parts yet. We paid a tech to come to our location for a week and train our employees. After training, we found out we had problems on the inventory side of the program. We were then told to do a whole different process after a week of onsite training. Complete change in how we were trained. Waste of time. On top of that they "updated" the system to only accept their proprietary labels which cost four times the market price for labels. You have to buy your supplies from them or they won't work. Absolutely terrible. I wish we would have never bought this system. ----- ### "Effective Retail Management Package" — 5.0/5 > **Burt** | *15 December 2018* | Consumer Goods | Recommendation rating: 9.0/10 > > **Pros**: This package is very adaptable and modular, from inventory management to warehouse dispatching to point of sale modules. Impressive in the ability to customize each module ensuring that the solution is easily adaptable to the organization. Authentication login and assignment of privilege accesses ensures that the solution remains secured. > > **Cons**: Can be a bit user unfriendly at first to the not so computer savy and will require training. Cost is based on server and user licenses which can be inhibiting for smaller companies. Support is excellent, but there is a cost attached and must be budgeted for. > > Generally very satisfactory ----- ### "ARMS is worth every $\!\!\!" — 5.0/5 > **Joe** | *21 March 2019* | Luxury Goods & Jewelry | Recommendation rating: 10.0/10 > > **Pros**: The data base and how you can make it work for you. Easy to track customers info and the P.O.S. end is very easy to use. > > **Cons**: Not much I can say about this area. We have used the program for over a year and still can not find things I would say to change. > > From the first time we decided to go with ARMS it has been great. We had CSR come out to New Mexico for the week to help us learn the program. Even after the time they left the customer service team has been just one phone call away to help with all of our needs with questions. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/1187/arms-signature-series-software?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/1187/arms-signature-series-software) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data