--- description: Review of CarePaths EHR Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: CarePaths EHR | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Medical Billing Software](/directory/11/medical-billing-software/software) > [CarePaths EHR](/software/1184/carepaths-erecord-emr) # CarePaths EHR Canonical: https://www.softwareadvice.co.uk/software/1184/carepaths-erecord-emr Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/1184/carepaths-erecord-emr?page=2) > HIPAA-Compliant \& ONC-Certified Cloud-Based Electronic Health Records \& Practice Management. Solo-practitioners or groups of all sizes can grow and manage their practice for an affordable price. Get telehealth, claims, and eligibility checks for FREE\! Includes e-statements, online scheduling, appointment reminders, ready-to-use clinical documentation, customizable forms, secure messaging, outcomes monitoring, and much more\! With the free upgrade to CarePaths Connect, clinicians can also create a Digital Front Door, allowing patients to effortlessly sign up for services and book appointments with the CarePaths Connect mobile app for patients. Patients can also use the app to engage in teletherapy, message their therapist, and complete assessments. The Automated Measurement-Based Care (MBC) feature streamlines the process of outcomes monitoring so clinicians can tailor their approach based on patient feedback for better therapy outcomes. > > Verdict: Rated **3.8/5** by 34 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 34 Reviews | | Ease of Use | 3.5/5 | Based on overall reviews | | Customer Support | 3.5/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: CarePaths - **Location**: jupiter, US - **Founded**: 2000 ## Commercial Context - **Starting Price**: US$10.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Non-clinical users: FREE First 30 Days: FREE Measurement Based Care: FREE - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Alerts/Notifications - Appointment Management - Appointment Scheduling - Assessment Management - Automated Scheduling - Bill Payment - Billing & Invoicing - Calendar Management - Care Plan Management - Care Summaries - Charting - Chat/Messaging - Claims Management - Claims Scrubbing - Client Portal - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Medical Billing Software](https://www.softwareadvice.co.uk/directory/11/medical-billing-software/software) ## Related Categories - [Medical Billing Software](https://www.softwareadvice.co.uk/directory/11/medical-billing-software/software) - [Medical Software](https://www.softwareadvice.co.uk/directory/4/practice-management-software/software) - [Electronic Medical Records Software](https://www.softwareadvice.co.uk/directory/8/electronic-medical-record-software/software) - [iPad EMR Software](https://www.softwareadvice.co.uk/directory/14/tablet-pc-emr-medical-software/software) - [Web Based Medical Billing Software](https://www.softwareadvice.co.uk/directory/15/web-based-medical-billing-software/software) ## Alternatives 1. [RXNT](https://www.softwareadvice.co.uk/software/26627/rxnt-emr) — 4.3/5 (495 reviews) 2. [Qualifacts Insync](https://www.softwareadvice.co.uk/software/421013/qualifacts-insync) — 4.5/5 (391 reviews) 3. [DrChrono](https://www.softwareadvice.co.uk/software/131146/drchronobillingservices) — 3.9/5 (489 reviews) 4. [NextGen Office](https://www.softwareadvice.co.uk/software/54477/nextgen-psychology) — 4.0/5 (1278 reviews) 5. [Remedly](https://www.softwareadvice.co.uk/software/69322/remedly-medspa) — 4.6/5 (77 reviews) ## Reviews ### "This is a terrific program\! Great support\!\!\!" — 5.0/5 > **Mary Ann** | *11 December 2017* | Recommendation rating: 9.0/10 > > **Pros**: Ease of finding appropriate templates for charting and the ease of prescribing. I prescribe daily and the program is excellent. > > **Cons**: Would like to have the ability to do prior auths when I am in the patient's chart. Currently I have to go to another site to do that. Also, would like to be able to fax more notes than 5 at each time. Many of my records are lengthly and numerous. It takes a lot of extra time to have to fax 5 charts at a time. > > Ease of charting and prescribing. ----- ### "I like using EHR. Disappointed that Carepaths stopped having rates for part time therapists." — 4.0/5 > **Verified Reviewer** | *15 December 2017* > > **Pros**: It's very easy to fill out clinical notes and file insurance claim forms. I also can get EOBs online and have them posted to clients' accounts. There is the ability to use video therapy which I have done a couple times. I can't really compare this to other EHRs > > **Cons**: I started out paying as a part time therapist. Carepaths has now stopped having a part time fee and so I now pay high amount. That's a huge jump for someone seeing around 8 clients per week. I know I could stop using them, but now that all my clients are listed there, it's difficult to stop. Other cons: when I see a couple, I have to set up two accounts for them to fill out paperwork as there isn't a way to have two signatures on Carepath's consent forms. Also, the clinical forms have a space to put in the client's next appointment but then that appointment time doesn't automatically transfer to the scheduling page. Carepaths doesn't ask for user feedback about usability. There have been several major software changes, but never did they ask users what we think might be useful. ----- ### "Very serious hidden issues which they are not open about" — 2.0/5 > **Akash** | *4 February 2020* | Mental Health Care | Recommendation rating: 0.0/10 > > **Pros**: The main feature is the low price, considering all of the advertised features. The simple interface appealed to us as well. I think this EMR would be fine for any clinician who is NOT sending claims to insurance or paying other clinicians on a fee split. > > **Cons**: - They are not open about the reports not working. If you need to pay clinicians on a fee split, they will tell you that you can run reports to do it, but the reports they tell you to run do not accurately calculate pay. I have told them repeatedly they need to let any other group practices know that they are NOT paying clinicians correctly, but they act like it's not a big deal. Obviously they do not have a lot of money budgeted for programming and the poor customer service people have to cover for this. - ERAs will very regularly NOT come in, despite us getting paid by insurance. We spend countless hours monthly calling BCBS manually to sort this out. When we identify what ERAs are missing, we then need to MANUALLY post those ERAs into the system. I am paying for double the clerical staff that other practices my size utlilize. - There are issues with ERAs double allocating or over allocating, though accounting won't reflect this. So if you took too much copay, and then apply an insurance payment, it will let you apply an excess to the charge and the balance will show as $0. Now your accounting is off - There are basic features you'd expect which are not there. For instance, you can't turn off the messaging feature in the portal. - Their invoicing does not do a good job of separating people with real balances from people for whom you are waiting for insurance payment. ----- ### "Adequate but not as good as what I use now" — 4.0/5 > **Nancy** | *6 December 2022* | Mental Health Care | Recommendation rating: 5.0/10 > > **Pros**: Fairly easy to learn with enough practice > > **Cons**: Cumbersome, redundant steps, not as intuitive as current system ----- ### "Very user-friendly\!" — 4.0/5 > **Krista** | *4 August 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, easy to train people on, straight-forward > > **Cons**: Not very pretty, needs more design, boring interface > > Very positive ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/1184/carepaths-erecord-emr?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/1184/carepaths-erecord-emr) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data