--- description: Review of PiPcall Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: PiPcall | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [VoIP Software](/directory/4508/voip/software) > [PiPcall](/software/117351/pipcall) # PiPcall Canonical: https://www.softwareadvice.co.uk/software/117351/pipcall Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/117351/pipcall?page=2) > PiPcall is a VoIP phone system for the everywhere office that delivers consistency and quality calls in any location on any device. PiPcall offers you a vastly more agile and interconnected workforce at a fraction of the price. Here are just some of the benefits: Greater flexibility - Staff can make work calls anywhere they work on their preferred device. Save costs - Call packages start at £5.00 per month. It’s easy to scale - You’re never stuck in a contract. As you grow, you can add more users or remove users without fear of being stuck in a long term contract. Mobile app - The PiPcall mobile app calls over the mobile voice network, not Wi-Fi or mobile data so you can make high quality calls wherever you are. > > Verdict: Rated **4.4/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 12 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: PiPcall ## Commercial Context - **Starting Price**: £15.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: PHONE SYSTEM - £15 per user, per month Implement a flexible cloud-based business phone system that supports a wide range of business communication needs. ✓ Virtual phone number ✓ Unlimited calls to UK landlines \& mobiles ✓ Mobile app, desktop app and desk phone ✓ SMS ✓ Phone system features: Business numbers, CRM integration, call recording, ring groups, voicemail to email, IVR and greeting plus more ✓ Free training and call journey setup ✓ Admin portal - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: United Kingdom ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Auto-Dialer - Automated Attendant - Automatic Call Distribution - CRM - Call Center Integration - Call Centre Management - Call Conferencing - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing ## Integrations (8 total) - Bullhorn ATS & CRM - HubSpot CRM - HubSpot Content Hub - Pipedrive - SugarCRM - Vtiger CRM - Zendesk Suite - Zoho BackToWork ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [VoIP Software](https://www.softwareadvice.co.uk/directory/4508/voip/software) ## Related Categories - [VoIP Software](https://www.softwareadvice.co.uk/directory/4508/voip/software) - [SIP Trunking Providers Software](https://www.softwareadvice.co.uk/directory/425/sip-trunking/software) - [Softphone Software](https://www.softwareadvice.co.uk/directory/1706/best-softphones/software) - [VoIP Phone Systems](https://www.softwareadvice.co.uk/directory/1714/business-phone-service/software) ## Alternatives 1. [Ringover](https://www.softwareadvice.co.uk/software/120988/ringover) — 4.7/5 (858 reviews) 2. [Nextiva](https://www.softwareadvice.co.uk/software/2683/nextiva-business-voip) — 4.6/5 (914 reviews) 3. [3CX](https://www.softwareadvice.co.uk/software/4936/3cx-phone-system) — 4.4/5 (465 reviews) 4. [Dialpad](https://www.softwareadvice.co.uk/software/74028/dialpad) — 4.2/5 (562 reviews) 5. [OnSIP](https://www.softwareadvice.co.uk/software/5416/onsip-hosted-voip) — 4.7/5 (78 reviews) ## Reviews ### "Brilliant Experience" — 5.0/5 > **John** | *7 July 2023* | Printing | Recommendation rating: 10.0/10 > > **Pros**: There is a complete functional fit between our requirements and the PiPcall system. The transparency it gives us around our outbound sales activity not only helps create a culture of healthy competition within the team, but is also used to underpin our sales strategy and execution. The product is very user friendly and intuitive and was very low effort to integrate with our existing business processes. > > **Cons**: The only way I think the product could be improved is by enabling customisation on the dashboard reporting screen and the ability to completely automate the report tool, enabling you to set up reports automatically that would be sent to you at variable cadences set by the administrator. You can still pull the reports out of the tool that you need, but it is a manual process. > > Before we implemented PiPcall we had no way of measuring the outbound activity of our sales team. Sales strategy in this area was dictated by gut feel as opposed to data. Deploying PiPcall has enabled us to create a culture of healthy competition in the team resulting in higher outbound activity levels. The data we now measure has enabled us to deploy measurable KPI's for our team and underpins the data driven and scientific way we now execute in this part of the business. ----- ### "Great growing company with a unique take on small business phone management" — 5.0/5 > **Ali** | *22 August 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The call routing over GSM is a great touch which gives superior quality over even the best VOIP connections. The fact the team were happy to setup to my specifications and took the time at short notice to hop onto multiple calls with me. Nothing is too mcuch trouble. > > **Cons**: There are a few features I would like to have exposed on the app but everything I raised was in the pipeline or immediately addressed. I had a small issue importing contacts but the guys were on it and sorted this for me > > Fantastic company with great staff who are flexible to your needs which is important for me when choosing a product so key to our business. ----- ### "A second number on my phone" — 3.0/5 > **Matthew** | *1 April 2022* | Religious Institutions | Recommendation rating: 4.0/10 > > **Pros**: I like that I could have a second number on my phone without using a separate phone or investing in a dual-sim phone. > > **Cons**: The software was glitchy and functioned poorly, especially on a phone with a previous version of Android. When I received calls from contacts, it often wiped the contact from my list. > > It proved an unreliable way of maintaining contact, and eventually I upgraded my phone. Although the user experience was somewhat improved when I used a newer phone and the latest iteration of Android, the software was still not very user-friendly, and the cost of the service was greater than having a second SIM card. ----- ### "Great team, great support, great service." — 5.0/5 > **Nick** | *17 March 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I ported in all my old numbers and PiPcall handled that for me going to multiple sources to get them. I went from a very flakey supplier to a guaranteed personal and attentive service who respond to emails and calls in a timely manner. > > **Cons**: No cons. Really impressed and recommend many of my clients to use the service too. > > At one stage I had lost access to my control panel with my old supplier and I was really worried I may even lose my numbers. PipCall reassured me and I no longer have that black hole feeling that my voip numbers are at risk. ----- ### "Good service and supportive team" — 4.0/5 > **Bronte** | *24 February 2022* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Desktop app easy to use, good quality of calls, admin panel easy to manage, and good customer support. > > **Cons**: Mobile app is basic. Difficult to manage/maintain voicemail admin (recording/changing messages). > > Very good service, easy to use, and good customer support. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/117351/pipcall?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/117351/pipcall) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data