--- description: Review of Eat App Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Eat App | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Restaurant Management Software](/directory/2165/restaurant-management/software) > [Eat App](/software/117225/eat-app) # Eat App Canonical: https://www.softwareadvice.co.uk/software/117225/eat-app Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/117225/eat-app?page=2) > Eat App is a cloud-based reservation management system designed to help restaurants manage guests, bookings, payments, orders, and more on a unified portal. The platform enables businesses to capture, store and organize guest data in a database for future reference. Eat App includes a white-label widget, which allows users to create custom menus, receive online orders via websites and social media channels and track orders, progress, and inventory via a centralized dashboard. It offers a host of features such as waitlist management, shift planning, automated guest surveys and feedback, custom guest profiles, role-based permissions, and more. Additionally, administrators can create, launch and handle marketing campaigns to engage with the targeted audience. Eat App lets managers gain insights into reservations, walk-ins, restaurant performance and other metrics via graphs and analytics in real-time. Pricing includes monthly/annual subscriptions and support is provided via phone, email and other online measures. > > Verdict: Rated **4.2/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 9 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Eat App - **Location**: Dubai, United Arab Emirates - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Eat App offers 4 different pricing options for restaurants as well as a 14-day free trial. Free: $0/month Starter:$49/month Basic: $119/month (billed annually) or $169/month (billed monthly) Pro: $209/month (billed annually) or $299/month (billed monthly) Enterprise: Contact Eat App directly for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - Activity Dashboard - Alerts/Notifications - Billing & Invoicing - Credit Card Processing - Customer Database - Customisable Branding - Customisable Reports - Discount Management - Electronic Payments - Employee Management - Kitchen/Menu Management - Mobile Access - Multi-Location - Online Ordering - Order Management - Performance Metrics - Point of Sale (POS) - Real-Time Analytics - Real-Time Data - Real-Time Notifications ## Integrations (7 total) - Checkout.com - Dinerware POS - Maitre'D - NorthStar - PAR POS - Squirrel POS - Stripe ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Restaurant Management Software](https://www.softwareadvice.co.uk/directory/2165/restaurant-management/software) ## Alternatives 1. [Restroworks](https://www.softwareadvice.co.uk/software/77505/restroworks) — 4.9/5 (581 reviews) 2. [KickFin](https://www.softwareadvice.co.uk/software/121813/kickfin) — 4.9/5 (117 reviews) 3. [Yodeck](https://www.softwareadvice.co.uk/software/442194/yodeck) — 4.9/5 (4637 reviews) 4. [Toast POS](https://www.softwareadvice.co.uk/software/4997/toast-pos) — 4.2/5 (549 reviews) 5. [Genius](https://www.softwareadvice.co.uk/software/435569/Genius-for-Restaurants) — 4.5/5 (185 reviews) ## Reviews ### "A great find" — 5.0/5 > **Sven** | *12 March 2021* | Electrical/Electronic Manufacturing | Recommendation rating: 9.0/10 > > **Pros**: I used this software for a client and have been amazed with the features. I don't know of any tool like this, helps greatly with anything restaurant related like reservations, menus, seats and all that good stuff. > > **Cons**: The price may be a bit high for some people's standards but you get what you pay for. Other than that, great app. ----- ### "Affordable and gt potential" — 4.0/5 > **Nibaruta** | *16 March 2021* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Compare to a couple of years back it has improved a lot, issues that were there from the beginning were almost resolved. easy to use and the layout is friendly. The timely response from the support team helps resolve most of the issues on time. > > **Cons**: Increase numbers of restaurants/cafes. Allow users to report directly as an issue or problem occurs. > > It has improved quite a lot so the complain I had before are mostly resolved. the only thing that I am not happy about is the fewer restaurants and cafes on their platform ----- ### "No help setting up the app" — 3.0/5 > **Donald** | *31 January 2021* | Food & Beverages | Recommendation rating: 0.0/10 > > **Pros**: The software has promise the floor plans were way better than open table > > **Cons**: Customer service was almost non existent > > It would have been fine if we could have gotten the help we needed in the initial set up. But because that help wasn’t there the implementation and use of the software was hampered to a crawl ----- ### "Eat App is always improving" — 5.0/5 > **Segan** | *19 February 2021* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: After over 4 years of of working together, the Eat App team continues to improve, by taking into account what we, as service providers actually need. Their hands on approach and willingness to constantly evolve and upgrade is what sets them above the rest. > > **Cons**: So far I have not noticed anything I would change. The Eat App team is always taking our feedback into consideration. ----- ### "Good for the price" — 4.0/5 > **Jade** | *20 January 2021* | Restaurants | Recommendation rating: 7.0/10 > > **Pros**: This is our companies first time using any reservation software so this was a big deal. Software is very easy to use. Also for the price it’s very good. > > **Cons**: There’s not a huge hype about it in the United States it seems. So I feel like it falls short on marketing and promotion. Maybe more emails and demos on updates that happen. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/117225/eat-app?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/117225/eat-app) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data