--- description: Review of Amio Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Amio | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Amio](/software/117006/amio) # Amio Canonical: https://www.softwareadvice.co.uk/software/117006/amio Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/117006/amio?page=2) > Amio helps you create AI-powered chatbots for e-shops that automate 95% of customer queries. Amio's chatbot can answer any after-sales query but it can also help with purchasing by recommending the right products. By detecting customers in need of an assistant and proactively starting a conversation with them, your e-commerce store can increase conversion by over 20%. Amio will use your product feeds to keep you up-to-date on stock, price changes, and new products. Adding Amio to your online store is simple and doesn't require much time: 1. AI training - add product feeds and other e-shop information 2. Change static answers - order status, complaints, etc. 3. Connect it to the helpdesk - allow customers to connect with your live agents. 4. Deployment - use Google Tag Manager (GTM) or JavaScript. > > Verdict: Rated **4.9/5** by 17 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 17 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Amio ## Commercial Context - **Starting Price**: US$150.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Contact Amio for more information on pricing. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - A/B Testing - AI Copilot - AI/Machine Learning - API - Automated Responses - CRM - Canned Responses - Chat Transcript - Chat/Messaging - Chatbot - Code-free Development - Configurable Workflow - Contextual Guidance - Conversation Intelligence - Customer Database - Customer Engagement - Customer Experience Management - Customer Service Analytics - Customer Support - Customer Surveys ## Integrations (22 total) - BigCommerce - Bitrix24 - Daktela - Freshchat - Freshdesk - Front - LiveAgent - Messenger - OpenCart - PrestaShop - Salesforce Commerce Cloud - Salesforce Communications Cloud - Salesforce Service Cloud - ServiceNow - Shopify ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Live Chat Software](https://www.softwareadvice.co.uk/directory/4569/live-chat/software) ## Related Categories - [Live Chat Software](https://www.softwareadvice.co.uk/directory/4569/live-chat/software) - [Artificial Intelligence (AI) Software](https://www.softwareadvice.co.uk/directory/4360/artificial-intelligence/software) - [AI Sales Assistant Software](https://www.softwareadvice.co.uk/directory/4614/ai-sales-assistant/software) - [Chatbot Software](https://www.softwareadvice.co.uk/directory/3923/chatbot/software) - [Conversational AI Platforms](https://www.softwareadvice.co.uk/directory/4010/conversational-ai-comparison/software) ## Alternatives 1. [Fathom](https://www.softwareadvice.co.uk/software/423207/fathom) — 5.0/5 (807 reviews) 2. [UChat](https://www.softwareadvice.co.uk/software/335425/uchat) — 4.9/5 (73 reviews) 3. [Denser AI](https://www.softwareadvice.co.uk/software/442914/denser-ai) — 5.0/5 (31 reviews) 4. [Botsonic](https://www.softwareadvice.co.uk/software/436579/botsonic) — 4.8/5 (79 reviews) 5. [Glassix](https://www.softwareadvice.co.uk/software/419790/glassix) — 5.0/5 (103 reviews) ## Reviews ### "Good app, excellent service" — 5.0/5 > **Viktoras** | *3 November 2022* | Retail | Recommendation rating: 10.0/10 > > **Pros**: I found chat bot application easy to use. In addition, they have helped not only with application - also shared their experience and gave some tips on copywriting, making bot user-friendly to our clients, etc. > > **Cons**: It had some minor flaws and bugs – but hey, which application doesn’t? Most importantly Amio team were always there to provide a quick fix. ----- ### "An amazing AI solution to increase customer satisfaction" — 5.0/5 > **Florin** | *28 November 2024* | Apparel & Fashion | Recommendation rating: 9.0/10 > > **Pros**: Amio provides a tool that connects AI to your day-to-day communication channels with the customer. For the moment we are implementing solutions for e-mails through the Mailbot and for chats, we have the Chatbot. These operate rather successfully in most of the countries we deliver our products to, guaranteeing the customer with up to date information on order status, return and refund situation. > > **Cons**: For the time being chatGPT4 Turbo is somewhat of a dislike from my part, but I will try to define the promt even better, so that the generated answers are more specific, and in-tune to the customer requests. > > Overall, what you should expect from Amio is a young motivated team, ready help you in the process of setting up their products. ----- ### "Amio Review" — 4.0/5 > **Tijana** | *7 September 2023* | Automotive | Recommendation rating: 6.0/10 > > **Pros**: I like that the software is easy to use and their team is always ready to help. It benefits us by reducing the workload on the customer service requests and collecting leads that we can convert to customers later on. > > **Cons**: Can’t think of anything here at the moment. ----- ### "Efficient for chat and email automation" — 5.0/5 > **Judita** | *28 November 2024* | Apparel & Fashion | Recommendation rating: 9.0/10 > > **Pros**: We use Amio mainly for mailbot, chatbot with gpt chat extension. I find Amio clear, easy to understand and easy to use as a user. Our first steps with Amio were aimed at using the mailbot to reduce the most frequent repeat queries from our customers, and we are gradually succeeding in doing this across the countries where we implement the mailbot. We are currently using the same logic with the chatbot where we will gradually want to move to GPT chat. > > **Cons**: In my experience, especially with the actual work of setting up specific templates for the mailbot, I would welcome automatic cloning of the templates in question. > > Amio is a newer partner for us and to date we have to praise the overall cooperation on all points and express our satisfaction. ----- ### "Easy to use and powerful tool." — 5.0/5 > **Gergo** | *26 November 2024* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: Their service is impeccable and they listen to our feedback - it really is super useful and the path to improve it even more is clear to us, users. > > **Cons**: There are some rough edges on the interface / loading times. > > It made our daily workflow as customer care agents much easier and streamlined. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/117006/amio?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/117006/amio) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data