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description: Review of Brushfire Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Brushfire | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Brushfire

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> Brushfire is an online ticketing and registration solution that is suitable for conferences, concerts, camps, banquets, fundraisers, church events, theater productions and more.&#10;&#10;&#10;Brushfire offers multiple registration types, assigned seat ticketing tools and customizable registration forms. The platform allows event managers to have flexibility and control over pricing, fees, advertising and communication for each event.  &#10;&#10;&#10;Brushfire features a mobile check-in app, which allows users to manage event check-ins by scanning barcodes using the app. The reporting functionality allows users to prepare financial and event-based reports of different types, such as attendee breakdown, seat breakdown, daily attendee count, revenue, transactions, payment methods and billing summary. Brushfire provides online support to its customers during business hours. The support options also include a help center knowledge base and an online community.
> 
> Verdict: Rated **4.7/5** by 157 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 157 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Brushfire Technology
- **Location**: Fort Worth, US
- **Founded**: 2003

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Pay as you go at $1.50 + a 1% fee per attendee.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Ireland, New Zealand, Singapore, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Alerts/Notifications
- Application Development
- Attendee Management
- Attendee Tracking
- Audience Analytics
- Audience Engagement
- Badge Management
- Barcode/Ticket Scanning
- Calendar Management
- Chat/Messaging
- Class Registration
- Communication Management
- Conferences/Conventions
- Contact Management
- Content Management
- Customer Data Management
- Customisable Branding
- Customisable Forms

## Integrations (22 total)

- CartStack
- Constant Contact
- Docusign
- Dropbox Sign
- Google Analytics 360
- HubSpot CRM
- HubSpot Marketing Hub
- HubSpot Sales Hub
- Keap
- Mailchimp
- Meta for Business
- Planning Center
- Referral Rock
- Resi
- Salesforce Marketing Cloud

... and 7 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Event Management Software](https://www.softwareadvice.co.uk/directory/4734/event-management/software)

## Related Categories

- [Event Management Software](https://www.softwareadvice.co.uk/directory/4734/event-management/software)
- [Virtual Event Software](https://www.softwareadvice.co.uk/directory/4601/virtual-event/software)
- [Ticketing Systems](https://www.softwareadvice.co.uk/directory/4641/ticketing/software)
- [Registration Software](https://www.softwareadvice.co.uk/directory/4145/registration/software)
- [Event Check In Software](https://www.softwareadvice.co.uk/directory/4375/event-check-in/software)

## Alternatives

1. [Eventbrite](https://www.softwareadvice.co.uk/software/133924/eventgrid) — 4.6/5 (5748 reviews)
2. [TicketSource](https://www.softwareadvice.co.uk/software/156844/ticketsource) — 4.8/5 (533 reviews)
3. [Purplepass](https://www.softwareadvice.co.uk/software/151135/purplepass) — 4.9/5 (302 reviews)
4. [Beyonk](https://www.softwareadvice.co.uk/software/323107/beyonk) — 4.9/5 (167 reviews)
5. [Fienta](https://www.softwareadvice.co.uk/software/308429/fienta) — 4.8/5 (163 reviews)

## Reviews

### "So robust, yet so easy to use\!" — 5.0/5

> **Daniel** | *31 August 2021* | Events Services | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of setting up new events, repeat events, and then sharing information with team members and collaborators - whether through users or automatic reports.  In addition, the Support team is incredible, from simple changes to elaborate custom needs, they have been so helpful all along the way. The ability to hide/show what we need to for different attendee types is amazing.  Also, love the integration between the in-person event registration and the online livestream event portal.
> 
> **Cons**: There are areas that are fairly locked in due trying to accomodate as many people as possible - for example, it'd be nice to be able to design our own e-ticket (rather than work through them).  We've gotten it setup for our multi-day Homecoming event, but it's a little clunky.  It is much better at single events/tickets, rather than multiple days with lots of varied events.
> 
> Amazing\! We'll be using them again and again - and recommending them to others\!

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### "Love this system" — 5.0/5

> **Joshua** | *13 December 2024* | Religious Institutions | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of integrating registration and payment.  The software is also incredibly user friendly.
> 
> **Cons**: The fees, but it’s still worth it\!  I keep coming back to Brushfire again and again.

-----

### "Brushfire Software" — 4.0/5

> **Lori** | *9 January 2019* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: We use Brushfire for ticketing for a number of events every year.  The software is easy to set up and use.  The fees are more reasonable than some other options that we looked at.   It's very customizable to different events, different venues and different prices or add-on's within an event.  We have utilized the coupon codes for special offers and I the reports are helpful for tracking income, attendees and for making settlement on shows that are based on doors sales or percentages of door sales.  We also use the Brushfire app to "check in" people to an event, using mobile phones or ipads.
> 
> **Cons**: It would be helpful for the email confirmations you receive to include the event name along with the event number.

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### "Excellent Event Management Tool" — 5.0/5

> **Kim** | *31 January 2022* | Religious Institutions | Recommendation rating: 10.0/10
> 
> **Pros**: Honestly the Customer Support.... if ever there was something I couldn't figure out on my own end from registration build to email marketing to adding features to reporting to name tag creation, their Customer Support was there to walk me through it or build it out for me. They also were the front line response team to most of our guests answering as many questions as they could on our behalf. This is the extension of our own team, in my opinion, for an organization that doesn't have the capacity to hire people directly to answer all of our event attendees questions\!
> 
> **Cons**: A lot of the locations of features are not intuitive. For example, the way to find out how many guests received refunds was not intuitive, but there is always a workaround and way to figure it out\!
> 
> Overall my experience has been very smooth, thanks to their Customer Support team\! Like I said, there is almost always a way to do what I need to do and someone is there to help walk me through how or to do it for me and show me what they did so that I can learn for the future.

-----

### "Absolutely Incredible." — 5.0/5

> **Mikel** | *17 December 2019* | Religious Institutions | Recommendation rating: 8.0/10
> 
> **Pros**: I absolutely love the back end of brushfire. The update to the "Manage" page really increased the usability and ease of finding things. Oh, and the reporting feature. I love the ability to create custom reports within the same system and not have to download multiple spreadsheets to create my own views. And the customer service is top notch. Nothing like it: Fast, responsive and more than helpful in troubleshooting the best way to accomplish your request.
> 
> **Cons**: I wish the check-in app was a little better in ease of use and for admins. It would be great as an admin to be able to use the app to see registrations, look up registrants, etc. Basically anything I can do on desktop in app form would be amazing\!
> 
> My overall experience with Brushfire is incredible. I mean, hands down their customer service is the best. Any time I need something, I send a quick email and get a response within the hour. The team takes on the problem as their own and helps me to find the most creative and best way to solve it.  I also love that it's not a one-size fits all approach. The customization in form creation is amazing and the team helps in bringing the desires to life\!

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/116634/brushfire)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/ticketing/brushfire-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/116634/brushfire> |
| en-GB | <https://www.softwareadvice.co.uk/software/116634/brushfire> |
| en-IE | <https://www.softwareadvice.ie/software/116634/brushfire> |
| en-NZ | <https://www.softwareadvice.co.nz/software/116634/brushfire> |

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