--- description: Review of MaintainX Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: MaintainX | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [School Facilities Management](/directory/4013/facilities-management/software) > [MaintainX](/software/116409/maintainx) # MaintainX Canonical: https://www.softwareadvice.co.uk/software/116409/maintainx Page: 1 / 41\ Next: [Next page](https://www.softwareadvice.co.uk/software/116409/maintainx?page=2) > MaintainX is a maintenance and asset management platform built for industrial and frontline teams. It helps organizations streamline operations, enhance asset management, and empower frontline workers while delivering insights that drive efficiency and improve the bottom line. MaintainX centralizes data from multiple sources—such as IoT sensors, maintenance records, and other systems like SAP—through integrations, ensuring consistent data for data driven decisions, accurate insights, and AI-powered optimizations. As a mobile-first, IoT-enabled solution, MaintainX supports maintenance, reliability, and operations teams. > > Verdict: Rated **4.8/5** by 1005 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 1005 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: MaintainX - **Location**: San Francisco, US - **Founded**: 2018 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: MaintainX software uses a subscription-based pricing model with multiple tiers, which differ by features and usage limits. The software typically offers monthly and annual billing options, with pricing varying based on the number of users and access to advanced capabilities such as unlimited AI access, analytics, integrations, and workflow automations. A limited free tier is also available with basic features. - **Target Audience**: Self Employed, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, French, German, Italian, Japanese, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Traditional Chinese, Turkish - **Available Countries**: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Germany, India, Ireland, Japan, Mexico, New Zealand, Peru, South Africa, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Approval Process Control - Asset Accounting - Asset Lifecycle Management - Asset Planning - Asset Tracking - Audit Management - Audit Trail - Autofill - Automated Scheduling - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - Business Process Automation ## Integrations (23 total) - AssetWatch - Dynamics 365 - EBIS - FreshBooks - FuelCloud - Gmail - Google Forms - Google Sheets - Ignition - Jira - MachineMetrics - Microsoft Outlook - Microsoft Power BI - Motive - Oracle E-Business Suite ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [School Facilities Management](https://www.softwareadvice.co.uk/directory/4013/facilities-management/software) ## Related Categories - [School Facilities Management](https://www.softwareadvice.co.uk/directory/4013/facilities-management/software) - [Building Maintenance Software](https://www.softwareadvice.co.uk/directory/4126/building-maintenance/software) - [Fixed Asset Accounting Software](https://www.softwareadvice.co.uk/directory/269/fixed-asset-accounting-software/software) - [Small Business Accounting Software](https://www.softwareadvice.co.uk/directory/506/small-business/software) - [Workflow Management Software](https://www.softwareadvice.co.uk/directory/4272/workflow/software) ## Alternatives 1. [Limble](https://www.softwareadvice.co.uk/software/34626/limblecmms) — 4.8/5 (738 reviews) 2. [Fracttal One](https://www.softwareadvice.co.uk/software/413016/fracttal) — 4.6/5 (1773 reviews) 3. [UpKeep](https://www.softwareadvice.co.uk/software/58398/upkeep) — 4.6/5 (1321 reviews) 4. [Fiix](https://www.softwareadvice.co.uk/software/29229/fiix) — 4.5/5 (628 reviews) 5. [Coast](https://www.softwareadvice.co.uk/software/246342/coast) — 4.7/5 (101 reviews) ## Reviews ### "Driving Structure and Efficiency Through Modern Maintenance Management”" — 5.0/5 > **Scott** | *19 February 2026* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: Maintenance isn’t just work orders — it’s how I run the operation. It helps me prioritize resources, track asset health, hold teams accountable, and make data-driven decisions. With KPIs, PM tracking, and visibility into our systems, I can stay proactive instead of reactive, which ultimately makes the entire facility run smoother. > > **Cons**: One of my main challenges is that some of the data recording and documentation features don’t feel as strong or consistent as I’d like. I also notice a gap between the mobile and desktop experiences — the phone version doesn’t always provide the same level of detail or visibility, which makes it harder to manage things effectively when I’m on the floor. > > Overall, our experience using the maintenance platform has been very positive. It brings clear structure to how we track assets, PMs, work orders, labor time, and daily priorities, which makes it much easier to manage both people and equipment. Compared to our previous system, it’s far more user-friendly for technicians on the floor and supports real maintenance workflows instead of just reporting. The visibility into KPIs and task tracking helps drive better business decisions and keeps our team accountable. While there are still areas to improve — especially stronger recording capabilities and better mobile access compared to desktop — the system has significantly streamlined our operations and made day-to-day maintenance management much more efficient. ----- ### "I'm a believer in MaintainX" — 5.0/5 > **Steve** | *4 March 2026* | Biotechnology | Recommendation rating: 10.0/10 > > **Pros**: The ease of use and how quickly our team was able to begin using the program. The account managers and support staff where great at helping get over hurdles and organize our assets. The features screens are not cluttered which makes it easy to navigate. Being able to add everyone in our company at no extra cost, as a requestor only, has been a big help. Using the automation features (AI) has dramatically decreased the time it takes to write a new procedure. We've also been able to tap into the vast library of shared procedures. > > **Cons**: Initially the cost, but we quickly learned is was value-added and saved us time. There is an occasional lag between the mobile app and the desktop software. > > It's been very positive. We started using it at one facility and we are expanding to all our locations. It's super direct and simple to train new technician on the work order process. It's been the shortest learning curve of any CMMS system I've used in the past. ----- ### "Very good product" — 5.0/5 > **Philip** | *8 September 2025* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: The ability to track our assets, PM's and workorders. This product has met all of our expectations. > > **Cons**: I have no issues with MaintainX or the use of this product. I can't think of any cons about this product. > > Very pleased, easy to maintain and keep up with all of our assets and the ability to keep up with all of our workorders. ----- ### "Powerful, Flexible CMMS for Public Safety Operations" — 5.0/5 > **Richard** | *24 February 2026* | Public Safety | Recommendation rating: 10.0/10 > > **Pros**: MaintainX has given us structure and visibility across multiple divisions — Fleet, Facilities, Air Management, and Quartermaster — all in one platform. The work order system is intuitive and easy for our team to use, which improved accountability and response times almost immediately. The asset management features allow us to track everything from major apparatus to small equipment with photos, documentation, and service history in one place. The mobile app is especially valuable for technicians in the field. Real-time updates, photo uploads, and clear task assignments reduce back-and-forth communication. Customer support has also been responsive and open to feedback. Overall, it has helped us move from reactive maintenance toward a more proactive, data-informed approach. > > **Cons**: Visual and layout customization options are somewhat limited. The platform applies a fairly uniform structure across all asset types, which can make it challenging to tailor workflows or data fields differently for distinct categories like fleet apparatus, facilities systems, or specialized equipment. While this keeps the system clean and consistent, more flexibility in asset-specific customization and interface layout would enhance usability for organizations managing diverse asset classes. > > Our overall experience has been very positive. MaintainX has become a central operational tool for our Logistics division. It supports preventative maintenance scheduling, work order tracking, documentation, and internal accountability across five stations and multiple service areas. It’s flexible enough for a public safety environment while remaining simple enough for technicians to adopt quickly. Implementation required intention and planning, but once structured properly, the system has improved communication, transparency, and efficiency across the department. ----- ### "The most efficient, helpful and supported CMMS" — 5.0/5 > **Kari** | *25 March 2026* | Computer Hardware | Recommendation rating: 10.0/10 > > **Pros**: The ease of implementing it for all employees within our company. The most positive review from operators is that they can input a work order from their phones. They love that they no longer have to have their supervisor enter it. > > **Cons**: The web page is not automatically updated when left open all day. I prefer to have the easiest, no thought processes, in the tools I use. I am not a fan of it not being refreshed when I get to my desk > > I am very pleased with MaintainX. There has not been one concern I have had. Once the work order requester was available to all operators, the communication between operators and maintenance techs opened immediately. Our downtime tracking for our KPI's became more accurate the moment it was implemented. ----- Page: 1 / 41\ Next: [Next page](https://www.softwareadvice.co.uk/software/116409/maintainx?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/116409/maintainx) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data