Acuity Scheduling

Pros

Acuity Scheduling has an auto scheduling feature that makes it easy to schedule for meetings automatically without my intervention. I like how well designed the user interface is and how easy it makes to interact with all the available features. Acuity Scheduling also has automated notifications and reminders that keep me on alert to never forget a scheduled meeting.

Cons

For the long period i have used Acuity Scheduling, i have not come across anything I don't like. All features are outstanding.

Pros

The ease of use on the provider-facing platform. Our patients reported ease with the ability to see all services and to book through the Acuity Scheduling platform.

Cons

The SOAP note capabilities was the only con that I can think of; being able to take thorough notes is crucial for us and the way notes are setup for sessions was a bit time consuming.

Pros

You can depend on its reliability and accuracy and it integrates well with Google Calendar.

Cons

It is relatively inflexible as far as things like varying the length of meeting times.

Pros

Since I implemented Acuity, I no longer have to spend hours a day managing my calendar. Clients can book a call, without all the email back and forth to line up schedules! Ah,.. Acuity sends reminders... no more manual reminding. Saves my focus for more important work that actually serves the clients.

Cons

Managing multiple office locations. Maybe I am doing this correctly and there is an easier way.

Alternatives Considered

Reasons for Switching to Acuity Scheduling

Pros

One of the most powerful tools i have ever come across. Easy to use and learn

Cons

Collaborating it with other tools is cumbersome.

Alternatives Considered

Reasons for Choosing Acuity Scheduling

Switched From

Reasons for Switching to Acuity Scheduling

Pros

It has everything and allows me to do anything.

Cons

i like everything so far, however wish they had more support to change over to them. I have struggled with this.

Alternatives Considered

Reasons for Choosing Acuity Scheduling

Switched From

Reasons for Switching to Acuity Scheduling

Pros

Sleek and easy to understand user experience.

Cons

At times a confusing admin backend experience. Worst of all was no option for 'required registration' and no class pass/membership options at checkout.

Alternatives Considered

Reasons for Switching to Acuity Scheduling

Pros

Acuity Scheduling has automation workflows that helped us to automate all the routine scheduling tasks making scheduling quick and very precise. It is easy to use and has a very friendly and lightweight user interface. It was also easy to customize and adjust Acuity Scheduling settings in order to fit our scheduling needs. Acuity Scheduling also has very superior data safety and protection functions that keeps all our sensitive calendar and scheduling information secure. Acuity Scheduling also has auto reminders that ensure we do not miss our schedules.

Cons

Acuity Scheduling has very efficient functions and we are yet to find anything that does not work correctly. There is nothing to complain for now.

Pros

Acuity Scheduling offer premium meeting scheduling features that has made scheduling so efficient. It has auto reminders that ensure all meeting attendees are aware of the time the meeting are starting. Acuity Scheduling data safety tools are very effective at keeping meeting details private to only the trusted attendees. Its auto-scheduling function saves time when scheduling for recurring meetings.

Cons

We have not experienced any cons with Acuity Scheduling. All features are reliable and equally impactful.

Pros

I really liked how easy the online scheduling was on the provider side and on the client side; it fulfilled all needs of an online scheduling platform. There were many ways for us to customize our session offerings with different durations, staff, and prices.

Cons

I wish there was a better option for HIPAA compliant intake forms and SOAP notetaking; what was available was not very simple to use and follow.

Pros

Beyond it all has been how easy and straightforward it was to learn how to use Acuity Scheduling to create meeting schedules. I have also had an amazing experience with the task automations that help automatically find the right date and time to schedule for a meeting. Acuity Scheduling also has excellent reminders that ensures that am always on the know about upcoming scheduled meetings. Its activity dashboard provides a clear picture of all my scheduling activities making ot easy to track them.

Cons

I have not had any unpleasing experiences with Acuity Scheduling and definitely have nothing bad to comment about.

Pros

I have loved everything about Acuity Scheduling interface, the way it is setup and how intuitive and user-friendly it is to work with. Acuity Scheduling also allows setting up of automation workflows to automate scheduling making it to take less time and less labour input. With the quick integration with my calendar, am able to see all my calendar activities before scheduling a meeting making it easy to find the perfect time to schedule a new meeting.

Cons

Am super proud of my experience with Acuity Scheduling, i have never run across any challenges to complain about.

Pros

Acuity Scheduling provides automations that help automate scheduling making it simple and precise. There are alerting and notifications functions that send reminders about a scheduled appointment to avoid missing any. Excellent security features which keep the calendar data very private.

Cons

Acuity Scheduling seems to understand its assignment really well There has been no challenges to hate it about.

Pros

Acuity Scheduling is a great online scheduling system for many industries and verticals. It enables a robust platform that integrates directly with the Squarespace website to make online scheduling, payments, automation, and more possible.

Cons

Acuity Scheduling is on time-based events, so it's not a solution for multi-day events, industries like hotels, and bed and breakfasts. Acuity data does not transfer into the Squarespace Contacts system either - or sync with the email marketing platform from Squarespace.

Pros

The communication is top tier. There is a significant decrease in scheduling conflicts. Time management is spectacular. There are real-time availability updates, which is nice. Booking appointments is made easy along with rescheduling or updating them.

Cons

The pricing is a little off just because you have to pay more for what you need but then receive far too much more than needed. There is no middle ground. Also there are some scheduling limits. Other than that all can be overcome and/or worked through.

Pros

The things I like most are the ability to set up multiple calendars to control when people are booking into my calendar and how many time slots for each different kind of meeting I can plan a day! My calendar manages itself!

Cons

I've had problems with people getting the confirmation emails and not adding the event to their calendar, as it doesn't automatically create an event for the meeting with the recipient.

Pros

Easy to set up and integrated with my website- through Squarespace

Cons

Was not able to charge patients upfront. I started cash based practice and in order for patients to book, they were required to pay upfront

Pros

Acuity Scheduling allows me to schedule contracted clients without necessarily having direct contact with them.

Cons

I do not have the autonomy to make profile changes if needed.

Pros

Ease of use. The flow of imputing patient data prior to scheduling is good.

Cons

Its allows patient appointment to be scheduled without all the proper patient information needed. The patient online scheduling allows patients to book appts in the wrong time slots and with missing information.

Pros

Nothing. We’ve had the most stressful, upsetting experience.

Cons

How after 12 months our account just randomly, with no explanation or reason was wiped. We lost everything. All of our bookings, client data, ability to make new bookings. Thousands of dollars was lost and it was a truly infuriating experience. Support is advertised as 24 hours but I can tell you it’s not!! Takes around 12 hours to get an email reply and this is the only way to contact them. Awful awful awful

Pros

Lovely reminders for my appointments.
Simple online booker.

Cons

Incredibly awesome with appointment scheduling.

Pros

It has many modes to see the calendar and can directly schedule on the calendar.

Cons

Nothing. Very easy to use and has helped me organize my work.

Pros

easy to use, customizable, options galore. Easy for customers to use

Cons

I really have no cons. I've been using Acuity over five years. I wish they didn't get rid of the free account option

Pros

I can customize it and it’s very detailed

Cons

The price but it’s not bad though compared to others

Alternatives Considered

Pros

I enjoyed the simple UI of the application. For a user with little to no knowledge of a scheduling platform, it is extremely easy to navigate.

Cons

I do not like the fact that it stands out so much on the page. I feel the scheduler should feel cohesive with the website and not so much an external source. It would be nice to have the scheduler integrated in the site and not open up in a new window, which drives traffic away from the site.