Acuity Scheduling

4.8
Overall rating
Reviews

4.8
Overall rating
Reviews

About Acuity Scheduling

Acuity Scheduling is a cloud-based appointment scheduling solution that enables business owners to manage appointments online. The product caters to the needs of small and midsize businesses as well as individual professionals. Acuity Scheduling lets users automate appointment bookings by offering a real-time view of the time available. It has the capability to automatically sync calendars according to users’ time zones and can send regular alerts and reminders to users regarding appointment schedules. Acuity Scheduling’s scheduling feature set includes customizable intake forms, embeddable calendars, third party application calendar synchronizing and group scheduling for workshops. Acuity Scheduling is suitable for service-based businesses such as training and tutoring centers, coaching and consulting, photography and video production companies, fitness studios, salons and spa centers and health and dental clinics. The solution offers a free basic module and is available as a monthly subscription. The product offers APIs and integrates with third-party applications such as QuickBooks, FreshBooks, MailChimp, Google Analytics and WordPress.
Acuity Scheduling Software - Acuity Scheduling calendar
Acuity Scheduling Software - Acuity Scheduling appointment selection
Acuity Scheduling Software - Acuity Scheduling appearance personalization
Acuity Scheduling Software - Acuity Scheduling appointment calendar
Acuity Scheduling Software - Acuity Scheduling reporting
Acuity Scheduling video
Acuity Scheduling Software - Acuity Scheduling calendar - thumbnail
Acuity Scheduling Software - Acuity Scheduling appointment selection - thumbnail
Acuity Scheduling Software - Acuity Scheduling appearance personalization - thumbnail
Acuity Scheduling Software - Acuity Scheduling appointment calendar - thumbnail
Acuity Scheduling Software - Acuity Scheduling reporting - thumbnail

Acuity Scheduling pricing

Acuity Scheduling does not have a free version but does offer a free trial. Acuity Scheduling paid version starts at US$20.00/month.

Starting Price:
US$20.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Acuity Scheduling

Acuity Scheduling Reviews for UK Users

Feature rating

Value for Money
4.7
Functionality
4.7
Ease of Use
4.6
Customer Support
4.7
5 reviews of 5,707 View all reviews
Melanie
Melanie
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 03/11/2023

Standard of Excellence Within The Online Consulting World

If there is something I want to create within my services or ask during my client's scheduling process, I love that I can customize that within Acuity. The service truly offers everything you can think of to customize each step of the scheduling journey.

Pros

It's an all-in-one platform to show your calendar, allow booking, and take payments. Acuity really shines in its paid plans because then you can easily integrate features. It streamlines the booking process and saves time on your end. The Free plan can be effective if you have some alternative options for taking payments outside of the Acuity platform.

Cons

All of the integrations such as: sending reminder emails, accepting payment methods, syncing to your personal calendar, etc are all paid only features. The Free plan is okay to start but quite limited. The lowest-priced paid plan feels like too big of a step up for business owners who are setting up their business but not yet bringing in reliable income.

Alternatives Considered

Calendly

Reasons for Switching to Acuity Scheduling

I like that Acuity is the standard within the industry of consultation services. I've booked with other astrologers, tarot readers, business consultants, and most everyone uses Acuity. It is a platform I was familiar with seeing and, therefore, I bet my clients will also have an easier time navigating the service, too.
Stephanie
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/12/2024

Easy to manage your calendar!

Awesome! My calendar gets managed booked without much effort on my part

Pros

Since I implemented Acuity, I no longer have to spend hours a day managing my calendar. Clients can book a call, without all the email back and forth to line up schedules! Ah,.. Acuity sends reminders... no more manual reminding. Saves my focus for more important work that actually serves the clients.

Cons

Managing multiple office locations. Maybe I am doing this correctly and there is an easier way.

Alternatives Considered

Calendly

Reasons for Switching to Acuity Scheduling

Choosing Acuity Scheduling over alternatives likely came down to its ease of use, especially if simplicity and user-friendly functionality are high priorities for your team or clients. Acuity is known for its intuitive interface, streamlined booking process, and customization options that cater well to small and medium-sized businesses. If there were specific features you found particularly valuable, like seamless calendar integrations or robust client management, those might have tipped the scale in its favor.
Howard
  • Industry: Legal Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
3

3
Reviewed on 17/01/2025

Mixed results

Overall it is useful but there are better alternatives.

Pros

You can depend on its reliability and accuracy and it integrates well with Google Calendar.

Cons

It is relatively inflexible as far as things like varying the length of meeting times.

Jason
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
3

4
Reviewed on 11/10/2024

Simple and flexible software that just simply works

Our company used Acuity scheduling for years without issues. Even when we tried other software, we always came back to Acuity but it just simply worked.

Pros

Acuity is a simple and clean piece of software that is straightforward and insightful. It provides enough flexibility to be used in a number of applications. For our sports training business it allowed up to separate appointment types, create custom calendars and send notifications. I really liked that it interacted with our website so clients didnt have to leave our site to book a session.

Cons

Reporting in acuity is a bit clunky for how we used the software. Instead of going off package pricing, acuity uses per session pricing which makes our revenue numbers look great but they are inaccurate. Additionally there are limited customization options for the booking pages unless you have advanced knowledge of CSS styling.

Alternatives Considered

Vagaro, eSoft Planner, EZFacility and Mindbody

Reasons for Switching to Acuity Scheduling

Acuity was significantly cheaper to operate compared to these other options. As a small business owner, I do not have the amount of capital every month that other software charges so Acuity was a no brainer for us.
Jessica
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 28/12/2024

Acuity's an excellent scheduling tool

I switched from Calendly in 2015 or so to Acuity because at that time they had the zoom integration. Calendly now has that integration of course now, too, but at the time, I was manually sending the zoom link to my contacts and so I searched for a better tool and Acuity was it.

Pros

That they offer the 'add to google calendar' feature as opposed to (or in addition to??) the inconvenient .ics file.

Cons

The cost. I switched to another tool because Acuity was double the price with almost the same features.

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