Acuity Scheduling

4.8
Overall rating
Reviews

4.8
Overall rating
Reviews

About Acuity Scheduling

Squarespace Scheduling is a cloud-based appointment scheduling software solution that enables business owners to manage their appointments online. The product caters to the needs of small and midsize businesses as well as individual professionals. Squarespace Scheduling lets users automate appointment bookings by offering a real-time view of their own time available. It has the capability to automatically sync calendars according to users’ time zones and can send regular alerts and reminders to users regarding their appointment schedules. Squarespace Scheduling’s scheduling feature set includes customizable intake forms, embeddable calendars, third party application calendar synchronizing and group scheduling for workshops. Squarespace Scheduling is suitable for service-based businesses such as training and tutoring centers, coaching and consulting, photography and video production companies, fitness studios, salons and spa centers and health and dental clinics. The solution offers a free basic module and is available as a monthly subscription. The product offers APIs and integrates with third-party applications such as QuickBooks, FreshBooks, MailChimp, Google Analytics and WordPress.
Acuity Scheduling Software - Access Acuity Scheduling across multiple devices
Acuity Scheduling Software - Access Acuity Scheduling via native mobile apps for iPhone and Android
Acuity Scheduling Software - Get notified each time a new appointment is booked, and automatically update your Google, iCal, Outlook or Office 356 calendar
Acuity Scheduling Software - Automatically send branded, customized appointment confirmations, reminders and follow-ups via email or SMS text message
Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views
Acuity Scheduling Software - Embed a branded appointment scheduler directly into your website and let clients book appointments themselves
Acuity Scheduling video
Acuity Scheduling Software - Access Acuity Scheduling across multiple devices - thumbnail
Acuity Scheduling Software - Access Acuity Scheduling via native mobile apps for iPhone and Android - thumbnail
Acuity Scheduling Software - Get notified each time a new appointment is booked, and automatically update your Google, iCal, Outlook or Office 356 calendar - thumbnail
Acuity Scheduling Software - Automatically send branded, customized appointment confirmations, reminders and follow-ups via email or SMS text message - thumbnail
Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views - thumbnail

Acuity Scheduling pricing

Acuity Scheduling does not have a free version but does offer a free trial. Acuity Scheduling paid version starts at US$20.00/month.

Starting Price:
US$20.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Acuity Scheduling

Acuity Scheduling Reviews for UK Users

Feature rating

Value for Money
4.7
Functionality
4.7
Ease of Use
4.6
Customer Support
4.7
5 reviews of 5,618 View all reviews
Rashidat
Rashidat
  • Industry: Individual & Family Services
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 21/10/2019

Checks all my boxes

I’m managing my time for multiple groups of needs and Acuity is allowing me to do that all in one place. I can manage my personal needs, my life coaching needs, and my nonprofit needs all in one place and still keep my hair (because I haven’t pulled it out trying to keep myself afloat). I look forward to continuing to use the software as it has room for me to expand and handle other needs that I foresee in the future. For me, Acuity is a great one stop shop to manage and connect people to the services provide.

Pros

I switched from Calendly because I was having people make appointments at the last minute and back to back. I really appreciate that Acuity has functionality to account for my preferences in both situations.

I really enjoy the ability to personalize my different scheduling links since I set up scheduling for a few different scenarios. I tend to use the specific appointment type scheduling link, which is great to have separated from the overall link so that there is no confusion in booking.

There is so much other functionality that I haven’t had a chance to use yet link the intake forms and billing, but I’m looking forward to using it.

Also, I really enjoy the emails and correspondence that I’ve had with organization. I haven’t even submitted a help ticket, but every email is funny and engaging and it feels like someone is personally attending to me!

Cons

I had a little bit of confusion with the set up of my calendars. It took some searching to figure out how to combine all my appointments to one calendar. All in all I figured it out and still love my account.

Alternatives Considered

Calendly

Reasons for Choosing Acuity Scheduling

The ability to add buffer time between meetings and to disable the ability for a last minute meeting to be scheduled overnight without giving me time to prepare for it.

Switched From

Calendly

Reasons for Switching to Acuity Scheduling

The ability to add buffer time between meetings and to disable the ability for a last minute meeting to be scheduled overnight without giving me time to prepare for it. In addition, I use Squarespace as well. I love that product and wanted to maintain fluidity between both products. Both are made well and make my life simple so I can do what is most important to me rather than spending all my time on designing a website or figuring out scheduling.
Sara
Sara
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 17/07/2022

Easy scheduling, integrates calendars and online meetings

Features like package and discount management, an embeddable design, and support for several time zones are only the beginning. When compared to the prior scheduling program we utilized, this one has far less issues. It's so simple, yet so effective. Client calendars are synced and alerts are sent out automatically. Zoom's user interface makes setting up online meetings a breeze.

Pros

Easily its most appealing quality is how simple it is to use. You may go right in with no prior knowledge of CRM or CS and you'll pick this stuff up quickly. I was finally able to find a convenient way to organize my time, communicate with my clients, and keep track of all of our scheduled meetings. The search function responds quickly and accurately and ignores case. Accessing customer information is simple, and I can keep tabs on scheduling alterations and other variables with ease. The survey design was also straightforward. I like how it adapts to your time zone automatically.

Cons

Crunchy user interface. It's not user-friendly, and the drop-down selections don't always appear. Banning user-submitted content is inconvenient since you can't just blacklist any new content that users could submit. I fear that, as an administrator, I would encounter several difficulties when first delving into the matter. When integrations fail, it really stinks. Not terrible overall.

Alex
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
4

4
Reviewed on 16/05/2024

Acuity was simple and easy

For as long as we were small, it was great, however, we did eventually outgrow it's functionality

Pros

Acuity was a very cost effective and simple way to get our clients booked and keep a calendar with a database of clients.

Cons

It lacked the features we needed as we grew to expand to new resources, spaces, coaches, and cross reference them against each other

Melissa
  • Industry: Recreational Facilities & Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
2
Ease of Use
3
Customer Support
4

3
Reviewed on 05/05/2024

Not what I needed

It was a good short term software while I prepared to open my yoga studio

Pros

Very low price compared to other softwares I was comparing it to

Cons

You get what you pay for, did not include enough for what I needed it for

Nomfundo
  • Industry: Business Supplies & Equipment
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/04/2024

REST WHILE MAXIMIZING INCOME

My CUSTOMER BASE IS GROWING AND MY CUSTOMERS ARE HAPPY SINCE THEY CAN BOOK EASY AND FAST WITHOUT WAITING FO MY RESPONSE

Pros

AUTOMATED APPOINTMENT BOOKING allows me to multitask since I don't have to do appointments myself.

Cons

PRICING it is for people who are already prospering in business

Alternatives Considered

Yesware

Reasons for Switching to Acuity Scheduling

I saw features that I needed. So I said "why not"

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