Google Workspace business solutions seamlessly integrate everything that you and your team need to get anything done,...
Acuity Scheduling
4.8
Overall rating
Reviews
Software Advice offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
About Acuity Scheduling
Squarespace Scheduling is a cloud-based appointment scheduling software solution that enables business owners to manage their appointments online. The product caters to the needs of small and midsize businesses as well as individual professionals.
Squarespace Scheduling lets users automate appointment bookings by offering a real-time view of their own time available. It has the capability to automatically sync calendars according to users’ time zones and can send regular alerts and reminders to users regarding their appointment schedules.
Squarespace Scheduling’s scheduling feature set includes customizable intake forms, embeddable calendars, third party application calendar synchronizing and group scheduling for workshops.
Squarespace Scheduling is suitable for service-based businesses such as training and tutoring centers, coaching and consulting, photography and video production companies, fitness studios, salons and spa centers and health and dental clinics. The solution offers a free basic module and is available as a monthly subscription. The product offers APIs and integrates with third-party applications such as QuickBooks, FreshBooks, MailChimp, Google Analytics and WordPress.
Acuity Scheduling pricing
Acuity Scheduling does not have a free version but does offer a free trial. Acuity Scheduling paid version starts at US$20.00/month.
Starting Price:
US$20.00/month
Free Version:
No
Free trial:
Yes
Alternatives to Acuity Scheduling
Timely is a project management software, which helps businesses of all sizes allot and schedule tasks to team members...
Doodle is a cloud-based appointment scheduling platform, which helps small to large size enterprises schedule meetings...
Ready to stand out? Give your business the ultimate glow-up with GlossGenius.
The only smart, stylish booking app...
Square Virtual Terminal is a payment processing solution that helps businesses streamline processes related to...
Booksy Biz gives you all the tools you need to manage and grow your business. One app to accept appointments, manage...
Acuity Scheduling Reviews for UK Users
Feature rating
5 reviews of 5,643
View all reviews
Dr. Jeanette
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
0
5
Reviewed on 15/11/2023
Acuity Scheduling is an economical choice for scheduling and collecting payment
Acuity Scheduling was an excellent great start and affordable option for online scheduling, billing collections, and basic SOAP notes. It was user-friendly and easy to setup. It also allowed for multiple users that could be set up as administrators or clinicians. I ultimately had to leave the platform for a more advanced EMR system; however, I definitely recommend them as a great place to start or if your needs are more simple.
Pros
Acuity Scheduling is very user-friendly and easy to setup. I liked being able to customize my account to my brand colors and logo. The online scheduling and billing features are easy for both clinician and client.
Cons
The SOAP note features are not as robust. This is to be expected since they are not technically an EMR. For basic SOAP notes, they do the job. For more advanced SOAP notes, these can be created within the platform and are not difficult to do.
Reasons for Choosing Acuity Scheduling
Acuity Scheduling was simpler and more affordable. It also allowed me to have multiple disciplines like physical therapy, personal training, and massage therapy.Reasons for Switching to Acuity Scheduling
Affordability and ease of use. The ability for multiple users.
Nitin
- Industry: Information Technology & Services
- Company size: 5,001–10,000 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4
4
Reviewed on 03/03/2022
Basic cloud based appointment scheduling app
I am not in love of this app but it definitely worth trying as it has features that will help for scheduling and get reminders of payments at low price but not lowest.
Pros
I loved the ease of use and integration with goigle calender that helps me sync my Google appointments with Acuity scheduling app.
Secondly, I can book and send branded reminders to my co workers and clients.
Lastly, its most useful feature that I use specially for clients who forget to pay on time. Its payment acceptance feature that enable me to accept payment from stripe and paypal.
Cons
Need to learn css to customize the branding for appointments
Searching for previous appointments is cumbersome and exhaust lots of time to figuring out.
Reasons for Choosing Acuity Scheduling
Calendly made me switch as it not much organised in terms of multiple appointments scheduled between a small time intervals. Even I couldn't add my vranding to appointment mails in calendly.Switched From
CalendlyReasons for Switching to Acuity Scheduling
Custimizing appointment as per yoyr branding is only thing that made me choose Acuity over other alternatives and also low pricing.
Shaquita
- Industry: Mental Health Care
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4
4
Reviewed on 24/08/2024
Acuity Scheduling: Easy to Use, Limited Payment Options
I was very pleased with Acuity Scheduling overall. Its integration with my Square Space website was seamless and efficient, making it a convenient tool for managing appointments.There is also the possibility to integrate with many apps for branding and marketing like Mailchimp.
Positive Aspects:
Easy Integration: The integration with Square Space was a major plus. It simplified the appointment booking process for both me and my clients.
User-Friendly Interface: The platform was intuitive and easy to navigate, making it a pleasure to use.
Negative Aspect:
Limited Payment Options: I was disappointed that I couldn't charge patients the full price upfront when booking an appointment. The deposit-only option was restrictive for my business needs.
Suggestion:
To enhance the platform, I would recommend adding the option to charge patients the full amount at the time of booking. This would provide more flexibility for businesses and potentially increase revenue.
Overall, I found Acuity Scheduling to be a valuable tool for managing appointments. However, the limitation regarding full price payments is a significant drawback that should be addressed.
Pros
Easy to set up and integrated with my website- through Squarespace
Cons
Was not able to charge patients upfront. I started cash based practice and in order for patients to book, they were required to pay upfront
Taylor
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
2
Features
2
Ease of Use
4
Customer Support
2
3
Reviewed on 03/08/2024
Acuity scheduling
While this software is easy to use, it does not meet the same expectations of similar software. Not as customizable.
Pros
Ease of use. The flow of imputing patient data prior to scheduling is good.
Cons
Its allows patient appointment to be scheduled without all the proper patient information needed. The patient online scheduling allows patients to book appts in the wrong time slots and with missing information.
Kiri
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4
5
Reviewed on 06/05/2024
Reliable software
Overall, I'm very happy with Acuity scheduling.
Pros
The software works consistently and reliably. It's reassuring to know that customers are receiving the correct information, and we are aware of any changes in real time. Being able to ban problem customers is essential for us. The forms allow us to create click-wrap agreements with our clients.
Cons
My only issue with acuity is the look of the booking form. There isn't a lot of scope to alter the appearance, and the standard format isn't the most visually appealing.
