--- description: Review of Ciphr Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Ciphr | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Payroll Software](/directory/318/payroll-software/software) > [Ciphr](/software/11576/ciphr) # Ciphr Canonical: https://www.softwareadvice.co.uk/software/11576/ciphr Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/11576/ciphr?page=2) > Ciphr's HR software and payroll software (available as a fully packaged solution, or separately) cuts admin, keep your employees' data secure, and automate business-critical tasks. Our solutions are designed with UK mid-market organisations (200-2,000 employees) in mind. Giving you the tools and functionality you need to grow, scale, and simplify people operations. We're trusted by more than 1,400 organisations, including Volkswagen Group, the Natural History Musuem, Lebara and many more. Our solutions include: - HR software: intuitive, sophisticated cloud HR software with AI tools that simplify time-consuming tasks - Payroll software: cloud-based payroll software that delivers faster, more accurate pay runs. CIPP's Software Product of the Year 2025 - Benefits software: a personalised flexible benefits platform that works for everyone - LMS and eLearning: our advanced LMS and off-the-shelf eLearning courses help you achieve your learning goals > > Verdict: Rated **4.2/5** by 49 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 49 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Ciphr - **Location**: Buckinghamshire, UK - **Founded**: 1982 ## Commercial Context - **Starting Price**: £7.00 - **Pricing model**: Per User - **Pricing Details**: Pricing is based on a per user per month model. Contact us for detailed pricing information. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: United Kingdom ## Features - 360 Degree Feedback - API - Absence Management - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Applicant Tracking - Application Management - Approval Process Control - Approval Workflow - Assessment Management - Asynchronous Learning - Attendance Tracking - Audit Management - Audit Trail - Auto Update - Background Screening - Benefits Dashboard ## Integrations (17 total) - Broadbean - Experian Email Verification - LinkedIn Jobs - Microsoft Entra ID - Moodle - OurPeople - Payroll - ShopWorks - Totara Learn - Totem - Training Tracker - Twitter/X - Workday Peakon Employee Voice - hireful - iHasco ... and 2 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Payroll Software](https://www.softwareadvice.co.uk/directory/318/payroll-software/software) ## Related Categories - [Payroll Software](https://www.softwareadvice.co.uk/directory/318/payroll-software/software) - [Recruitment Software](https://www.softwareadvice.co.uk/directory/372/recruiting-software/software) - [Applicant Tracking Systems (ATS)](https://www.softwareadvice.co.uk/directory/321/applicant-tracking-software/software) - [Workforce Management Software](https://www.softwareadvice.co.uk/directory/374/workforce-management-software/software) - [Benefits Administration Software](https://www.softwareadvice.co.uk/directory/492/benefits-administration/software) ## Alternatives 1. [Paylocity](https://www.softwareadvice.co.uk/software/4537/web-pay) — 4.3/5 (1837 reviews) 2. [Rippling](https://www.softwareadvice.co.uk/software/410674/rippling) — 4.9/5 (4762 reviews) 3. [BambooHR](https://www.softwareadvice.co.uk/software/27196/bamboohr-payroll) — 4.6/5 (3343 reviews) 4. [Connecteam](https://www.softwareadvice.co.uk/software/109560/connecteam) — 4.6/5 (5180 reviews) 5. [Paycom](https://www.softwareadvice.co.uk/software/32588/paycom) — 4.4/5 (1270 reviews) ## Reviews ### "'First Class HR with CIPHR'" — 5.0/5 > **Amanda** | *13 August 2025* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: I really like how user friendly CIPHR is. It has made our processes so much quicker and easier. Everything feels streamlined and accessible, which makes a huge difference day to day. > > **Cons**: There is not much to dislike about CIPHR. It was very overwhelming at first but once you have the fabulous support from the PM and the consultants, it is smooth sailing. > > This has been a game changer for us \! It is like having a super organised HR Assistant that never takes any breaks :) Everything is clear, easy and our employees are loving it too and have said how fabulous it is \! It has certainly made HR at ATPI fresh again. ----- ### "Ciphr review - with special thanks to \[sensitive content hidden\]" — 4.0/5 > **Phoebe** | *21 April 2026* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: The core HR system is very intuitive and accessible, making it easy to navigate even for users without a strong technical background. The platform supports efficient employee management, with well organised data that helped streamline everyday HR tasks. Overall, it made managing employee information and processes straightforward and user-friendly. > > **Cons**: The reporting function - I found this difficult to use when trying to extract information at a specific point in time, and the filtering options weren’t always as flexible as needed. > > My experience with Ciphr has been positive overall. Our implementation timeline faced some delays due to changes in consultants and periods of sickness, but the level of support we received remained strong throughout. In particular, our project manager \[sensitive content hidden\] made a significant impact. Joining partway through the project, she integrated seamlessly and quickly became a reliable point of contact. She was consistently responsive, set realistic expectations around timelines, and approached challenges with a clear mindset. Her support played a key role in helping keep the project on track and moving forward effectively despite the initial setbacks - thank you so much \[sensitive content hidden\] for your patience and hard work. ----- ### "We keep willing it to work..." — 1.0/5 > **Suzanne** | *15 July 2025* | Mechanical or Industrial Engineering | Recommendation rating: 0.0/10 > > **Pros**: If it works, has the potential to be a great system. Good to add training events but would be better if more automated and also had a waitlist function. > > **Cons**: Does not work, too complicated for admin users. Reports on pivots so you have to cut and paste onto another excel to manipulate it, utilise report. > > Still waiting for it to work properly but it has been terrible. \[sensitive content hidden\] have been fantastic - 2 shining lights in the total darkness that is CIPHR. ----- ### "Customer Review - 2 years after implementation" — 4.0/5 > **Jo** | *27 April 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 9.0/10 > > **Pros**: What I like most about Ciphr is the ease of use of the system and the value it brings in improving the efficiency of our HR processes. The platform continues to develop in a way that feels aligned with real business needs, particularly with the launch of Ciphr Analytics and the clear roadmap towards making the system even more business-focused and insight-driven. The support we receive is also excellent. The team are responsive, knowledgeable, and always ensure our queries are handled quickly and directed to the right people. This combination of a strong system and great support makes the overall experience very positive. > > **Cons**: There are occasional areas where the system could feel more intuitive, particularly when navigating less frequently used features or those parts which are complex. At times, some processes require support or guidance to fully understand. However, the support team are always very helpful in resolving these queries quickly, which helps minimise any impact. > > We have had a very positive experience working with Ciphr and feel well supported in getting the most out of the system. The team has been consistently helpful in ensuring we can fully utilise the platform and make the best use of its features. Whenever we have had queries, they have been dealt with quickly and efficiently, with our questions being directed to the right members of the team without delay. This has made a real difference in helping us resolve issues smoothly and keep things moving. We have also had excellent support from \[sensitive content hidden\] throughout our time working with Ciphr. They have been incredibly helpful, knowledgeable, and flexible in supporting our needs. They take the time to really understand our business and have built strong working relationships with us, which has been invaluable in helping us get the most out of the system. Their guidance and responsiveness have played a key role in enabling us to use the product to its full potential, and their support is always delivered quickly and effectively. Overall, we really value the support provided and the responsiveness of the team, and we would be happy to recommend Ciphr to others. ----- ### "CIPHR Review | Sterling" — 4.0/5 > **Jennifer** | *2 February 2026* | Retail | Recommendation rating: 7.0/10 > > **Pros**: I felt that the support and response from Mel the project manager was done really well and would always action queries as quickly as possible. The guidance and support for the LMS was great; Beth was fantastic and really encouraging when getting to know the system and how it works, especially helping get areas set up for future work. > > **Cons**: I found sometimes the general responses to questions could take a longer time and some details asked I didn't feel would be so complex for the system but seemed to be a little more challenging at the time. I do find some of the CIPHR system quite clunky and feels things could be a little smoother and done in less steps or actions as a back end user. There was times things were communicated and then when queried it would be a different response and sometimes it would differ to the original comment/ discussion. > > I would say it was mixed, a few hurdles however overall we're a lot more settled with the system now, if we'd looked back we may have changed the order for some areas as the system began being implemented eg Reporting possibly nearer the end rather than earlier on however most people were very supportive and more than happy to help when needed. There would be a few details I'd probably spend a bit more time on at the time if I'd known but our teams seem engaged and it's helping us build on more streamlined processes across the business. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/11576/ciphr?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/11576/ciphr) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data