About CreatorIQ

CreatorIQ is the leading cloud solution for global enterprises to manage and optimize influencer campaigns at scale. It is the platform of choice for companies like Airbnb, CVS, Disney, Edelman, Mattel, Omnicom, Ralph Lauren, Salesforce, Unilever, and other global enterprises. CreatorIQ offers a true end-to-end solution for social brand advocacy. Key platform features include: - Industry-leading creator discovery - Campaign management and workflow tools - An enterprise-grade talent CRM - Beautiful social reporting - Complete white-labeling - A robust API - Fraud analysis - Talent approval sheets - Payout and onboarding tools - Much, much more
CreatorIQ Software - CIQ Homepage
CreatorIQ Software - CIQ Discovery Homepage
CreatorIQ Software - CIQ Creator Recent Posts
CreatorIQ Software - CIQ Creator Audience
CreatorIQ Software - CIQ Campaign Creators
CreatorIQ Software - CIQ Reporting Summary
CreatorIQ Software - CIQ Homepage - thumbnail
CreatorIQ Software - CIQ Discovery Homepage - thumbnail
CreatorIQ Software - CIQ Creator Recent Posts - thumbnail
CreatorIQ Software - CIQ Creator Audience - thumbnail
CreatorIQ Software - CIQ Campaign Creators - thumbnail
CreatorIQ Software - CIQ Reporting Summary - thumbnail

CreatorIQ pricing

CreatorIQ does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
N/A

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CreatorIQ Reviews for UK Users

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
5
5 reviews of 12 View all reviews
Tyler P.
  • Industry: Public Relations & Communications
  • Company size: 51-200 Employees
  • Used Other for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 06/11/2019

Excellent Influencer Marketing CRM tool for PR Professionals

I've been working with CreatorIQ for about 6 months, and so far so good. My company can be very challenging when it comes to adopting and implementing new tools. My customer success manager has been a great partner in training staff on how to use the platform optimally. I work with a lot of different industry software partners, and CIQ has been an absolute pleasure to work with. While in general there is no tool that is going to meet everyone's needs, you will have CIQ's full support in ensuring the adoption of the tool goes as successfully as possible at your company. Overall, very highly recommended.

Pros

- Amazing, top-notch customer service and account management team
- Beautiful, modern, and intuitive platform interface
- Robust analytics
- Transparent methodologies
- Continuous rollout of upgrades with new, relevant capabilities & functionalities
- Super convenient, interactive one-sheets and reporting for clients
- Bit.ly link feature built into the platform

Cons

- Discovery tool can be challenging to get the hang of

Khaled H.
  • Industry: Online Media
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/11/2019

The last influencer marketing software you'll need

Pros

When selecting which software to work with, we compared 11 platforms side-by-side. CreatorIQ had all the features that matter, with a super easy-to-use interface, at a fair price-point. We decided to give them a try, and have never looked back since.

After signing with them, the on-boarding process was like nothing we've ever experienced! 5-stars to supporting us through the adoption process, and answering any questions we have. This support has continued throughout the years of being signed up with them, which is why we are happy to renew our contract with them again and again.

When it comes to technical features, they're always adding the relevant tools, and are surprisingly accurate when it comes to keeping with their feature roll-out schedules.

The ROI of using this tool will of course depend on your business and what you plan on using the tool for, but if you're trying to figure out which platform has reliable software and a good team behind it, these guys are solid.

Cons

The only time we wanted a feature that CreatorIQ did not have, it turned out that we were asking for statistics which the social media platforms don't give out publicly, so there was no legal way to acquire it - the team at CreatorIQ helped clarify this point and shared with us what statistics that they're able to get from each social media platform, so we now use this information to help manage expectations of the brands we work with.

Heidi S.
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
5

4
Reviewed on 11/11/2019

H&S Review

The platform is great! There are definitely some improvements to be made, but they do a wonderful job at listening to their clients needs and adjusting accordingly.

Pros

Love how many features and how many creators this platform has! It's so helpful in finding a niche group of creators, which varies tremendously across our client accounts. It's also so helpful in capturing program content, so that we don't have to monitor ourselves. Lastly, the support team is AMAZING! They are so quick and can get me whatever I need.

Cons

There are a few features our team would like to see, including an LDA compliance feature. We also find that the social timeline does not always pick up the posts with the keyword searches.

Annabel P.
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 29/10/2019

Increased efficiencies, consistent and superior reporting for influencer campaign management

CIQ has helped us with providing detailed audience insights and access to evergreen reporting across Client's always-on social campaigns. We have been able to provide client recaps and success metrics in a more efficient and timely manner - our clients love the reporting and the immediacy of which we can provide results and all the posts associated with a campaign or event.

Pros

The simple UI enabled us to roll the platform out across the agency to all client accounts in a short time & immediately freed up hours of research time, client approval methods & having an immediate view on real-time metrics. We love the one-sheets and url dashboard reporting! The support from CIQ customer success team has been excellent.

Cons

Would like to see an increase in the influencer database size and ability to brand templates according to client accounts. Also would be great to access additional social platforms such as Tik Tok when this becomes available via API.

Emily D.
  • Industry: Public Relations & Communications
  • Company size: 501-1,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/12/2018

Creator IQ Review

Pros

From an agency employee perspective, CreatorIQ is an easy, interactive way to aggregate results for influencer marketing campaigns. It also includes a search engine within the platform that allows search for content creators, celebrities and influencers which helps to guide client-facing recommendations for projects.

The metrics per creator are also robust and allows for even more insights into the creator's worth and profile. Things such as YouTube view rates, average engagement rates, etc. are all able to be pulled via CreatorIQ which is a plus when discussing the "why's" of a recommendation to a client.

Cons

CreatorIQ uses DemoPro to pull through all social follower details such as brand affinities, location, etc. Sometimes, the download does not sync up automatically and it can take a while to load. Also, you cannot pull YouTube audience data (only metrics) so that is sometimes not ideal if the campaign you're working on is focused on YouTubers.

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