Spendesk

Pros

Allows you to create personalized physical and virtual cards in order to avoid borrowing cards and losing control over responsible spending.
If you contact support before purchasing, it will provide you with a personalized demo.
It appeals to me because it has a simple and user-friendly interface that makes tracking card usage simple.

Cons

This platform has nothing that I dislike about it.

Pros

Its easy to setup and easy to use. Approval process is easy and the data is visible in a neat form

Cons

Approval across multiple entities is very elementary. Workflow is rigid and integration with some tools is not easy

Pros

Easy to use and solved our need at the time

Cons

When we left as a customer, they stole the £3k in our account and have still not returned it months later

Pros

First introduction to this form of payment software and dramatically reduced the time we spent chasing receipts and reconciling payments.

Cons

Customer service was slow to respond and often unhelpful. Some major vendors did not accept Spendesk cards as payment.

Alternatives Considered

Reasons for Choosing Spendesk

Switched From

Reasons for Switching to Spendesk

Pros

100% control over all teams and their spendings
Easy to use via app or directly on the platform
Streamlining of Cash-out
Customization of fields for export incl. cost center logic

Cons

Missing export file with images for German accounting software Datev

Alternatives Considered

Reasons for Switching to Spendesk

Pros

Having credit card as main payment method for our online providers was a mess. Spendesk gave us absolut control about our expenses, reporting and more over... authmatization! Never more share credit card data to employees.

Cons

Spendesk should have been live 5 ago to avoid past problems :)

Pros

We use the tool mainly to track our business expenses. It has a breadth of features that helps in handling day to day financial services in our organisation.

Cons

The tool feature are responsive but it's pricey.

Pros

It comes with amazing travel management features
It makes spend management and accounting easy
It is helpful when it comes to payment processing

Cons

It is all a business needs for spend management as well as accounting and no dislikes.

Pros

The platform is super easy to navigate and use. It's intuitive to make a supplier payment request and track its status. Once I've paid, the system sends reminders to upload receipts. I like the fact you can drag + drop files into requests. We use virtual credit cards to for credit card purchases, too. The mobile app is super helpful for the same uses, too.

Cons

If I want to submit an expense claim with several different receipts, I have to upload them one-by-one rather than drag + drop all into one request. The mobile app also does not support multi-receipt expense claims, they have to be individual requests.

Pros

Really easy to use in terms of submitting expenses, good UI - much simpler than some other competitors. Doesn't involve endless steps and you can customise approvers etc.

Cons

I think it'd be good if it did nudge notifications to approvers so you get reimbursed quicker as some people are just terrible at this so it'd be a good feature.

Pros

Use it mainly when I need to use a virtual card for an emergency for my customers great interface never has any trouble with it

Cons

Not much to not like. It’s working the way it should

Pros

- Spendesk allows to automate payments & approvals for business expenses and provides great overview over who owns which transactions, establishing great accountability
- The accounting integration (in Germany) was easy and straightforward
- Great approval flows
- It's possible to set up multiple teams & entities, modeling complex organizational structures

Cons

- Due to a change in Spendesk's internal processes in preparation for Brexit the onboarding process took 3-4 weeks, which wasn't well communicated in advance
- Each credit card's limit must be backed by money pre-loaded onto the bank account - and each card's limit needs to be 100% backed, effectively tying up an entire month of "worst case scenario" working capital
- Currency conversion charges are quite high

Pros

Spendesk is very easy to use and at an affordable price point. Since it is cloud-based, I can access it from any computer, at home or the office. It is sleek and easy to find what I'm looking.

Cons

Since it is a cloud-based software, it is dependent on a reliable internet connection

Alternatives Considered

Pros

Easy to use, the app has an intuitive design. The customer support is fast and efficient.

Cons

I had a few payment failures but they solve the issue almost immediately.

Pros

It's extremely easy to use, no time to waste. Spendesk can help a company to increase its effectiveness.

Cons

Be able to do different payments with a temporary Virtual Credit Card.

Pros

Intuitive, practical, incredible support.

Cons

Chatbot is always displayed even if I don't need help

Pros

issue 1 card per subscription with budgets
autonomy given to the other guys in my teams -> they can do the purchases themselves and I can use the customized approval flow to delegate the validation

Cons

I am the one not putting my invoices on the platform now and my accountant knows exactly that this is not on one of my employees' side

Pros

The app - the ability to instantly upload receipts on the go (and reminders if you don't!), updates on balance, pin easily available through the app.

Cons

The sign up process wasn't as smooth as it could have been, I can't remember why or how now as it was a while ago but I remember getting my card in the post, with little instruction/information about what to do next. I then managed to 'sign up' but didn't register my card for ages as I thought I'd done that by signing up.

Pros

Spendesk allows me to pay in a B2B environment, while having full visibility on realtime spending and accounting at the end of the month!

Cons

I wish I had known before that I could connect Spendesk with my accounting software: I would have saved so much time!

Pros

Spendesk has been invaluable in making it easy and straight forward to make company purchases. Setting up purchases is quick and painless, and if managed correctly easy to track all of your spending and invoices.

Cons

Would maybe like an option to create a department card which can be used multiple times but still has the limits and tracking capabilities, but which doesn't fall under the subscription use case.

Pros

- The speed of funds being ready to spend on my card after making my request and it being authorised.
- Not being reliant on company card holder being in the office to use the company card

Cons

I haven't experienced any issues with spendesk so far

Pros

The app on this and the way you can instantly upload the receipts make this so much easier! Better than complicated spreadsheets and weeks of waiting before, Spendesk makes it so easy

Cons

Only con is that my card doesn't have contactless but I understand the new cards do.

Pros

There is no need to hand out real CC details all over the internet and the reminders about uploading receipts are very useful.

Cons

There is nothing I don't like about spendesk to be honest, it does what it's mean to do.

Pros

The tool is very easy to use; the drag and drop functionality is very convenient. The alerts to know when to upload an invoice are very helpful.

Cons

Nothing so far; but it is true that I am a basic user (maybe the accounting team would have more feedback to give).

Pros

Simplicity design and able to track my spending

Cons

So far, the problems were solved and quite efficient.