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About Melio
Melio is an accounts payable solution designed to streamline bill payments, enhance workflows, and optimize cash flow. Pay vendors online via bank transfers or credit/debit cards, even if they only accept checks—Melio handles the manual tasks. Seamlessly integrate with QuickBooks and Xero to keep your finances updated.
With Melio, you can choose to pay by bank transfer or card to extend your cash flow and earn rewards. Adding vendor or bill details is easy—enter manually, upload, or photograph invoices. Schedule payments to match your cash flow needs and let Melio manage the process. Pay international vendors in their local currency for the goods and services your business requires.
The Melio mobile app for iOS and Android allows you to track and manage payments anytime, anywhere, providing better financial control and ensuring your business operates smoothly.
Melio pricing
Melio has a free version and offers a free trial.
Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
Yes
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Melio Reviews for UK Users
Feature rating
5 reviews of 383
View all reviews
Ginger
- Industry: Legal Services
- Company size: Self Employed
- Used Weekly for 1-5 months
-
Review Source
5
Reviewed on 05/04/2023
Melio is the best way to pay and get paid!
It’s been extremely easy to use and set up, and is keeping in compliance!
Pros
This has been the only site that I have found that allows me to pay my contractors via credit card and float my expenses!
Cons
I honestly don’t have any cons to list about Melio. I truly love the service!
Response from Melio
Hi Ginger, thank you for sharing this review. We're happy to hear you find Melio useful and easy to use. We'll be sure to pass this feedback along to our team.
Best,
Team Melio
Replied 11/04/2023
alton
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
5
Reviewed on 14/09/2024
Melio is Awesome
Pros
Melio offers my business the luxury of paying vendors and receiving payments without high subscription fees or a lengthy set up. I was able to pay several vendors within minutes without headache or hassle. My vendors received payments within days and not weeks. This is an awesome and much appreciated feature for my small business.
Cons
All the current features met my business needs and expectations at this time.
Response from Melio
Hi Alton,
Thank you for your thoughtful feedback! We're thrilled to hear that Melio has made managing vendor payments quick and hassle-free for your business. It's great that you've found value in our affordable invoice services. We appreciate your support and look forward to continuing to serve your business needs!
All the best,
Team Melio
Replied 16/09/2024
Julie
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
1
Reviewed on 19/11/2024
Started off okay, then crashed and burned
It started off as a pretty okay solution for needing to streamline payments to vendors all in one place. It wasn't the smoothest ever - seemed like lots of extra/unnecessary clicks to do what you need to do - but the best thing I could find at the time. (more than once I didn't ACTUALLY send a payment that I thought I did, because their process involves several steps of confirmation and the last step looks like a confirmation page... but you have to actually scroll down to the bottom of the page and approve the payment one more time, before it will be sent. And the page is formatted just long enough that the button is not visible on a regularly sized browser screen, you have to scroll down to see it).
Support was slow and usually refused to answer my questions at first because I logged in with my Intuit account and apparently they couldn't match up the email address I'd send requests from with my Melio account. I learned I needed to tell them in the initial email that the email address I was using was my Intuit account and that's how I log in to Melio. Towards the end, support just flat out refused to respond to me at all - even when I reached out multiple times (all I wanted to do was cancel a recurring payment - that always failed b/c of aforementioned vendor name issue - but I couldn't log in anymore without paying for a plan).
Later on as they began rolling out the paid version, the site became very buggy, I had issues with payments being processed that they couldn't explain, and overall became a total hair-pulling event every time I signed in. Completely incompatible with running a professional business.
I shifted all my banking to Relay that has built in support for bill payment. I'm paying a bit for the service, but it does everything Melio claimed to do except better, and the integration with QBO is much more intuitive. And you can get a knowledgeable human on the phone within 10 minutes if you have a question! Wish I'd made that switch ages ago.
Pros
I liked having a central place to pay my bills from. Worked decently at first... but then...
Cons
Melio became a raging dumpster fire for me right around the time they started rolling out their paid plans. I started encountering FAR more errors in the process, failed payments with no notice, failures in the interface... all things that had operated fine (if not flawlessly) before. I was willing to put up with a certain amount of hassle factor in exchange for the service, but when service quality noticeably deteriorated simultaneously with them rolling out a required paid plan, I couldn't run away fast enough (I see now there's a limited free option, but initially that wasn't there).
Also, yes it integrates with QBO, but not in a logical way to my non-bookkeeper mind. I found it very confusing and not a smooth process at all.
Uploading invoices and pulling info from them is good in theory but rarely worked in practice. Bad info would get pulled in and I'd have to edit. It would drop vendor names and I'd have to re-enter. (oh, and towards the end it wouldn't save edits I made to vendor names, either, and then it would kick back payments because the vendor name was incomplete!) I could choose to not upload invoices, but then sometimes payment would fail because there was no invoice! Overall maddening.
Response from Melio
Hi Julie,
Thank you for sharing your feedback with us. We’re sorry that your time with Melio didn’t meet your expectations. Your insights about the challenges you faced are invaluable to us as we strive to improve our service.
We understand how frustrating it must have been to encounter system errors, failed payments, and difficulties with vendor management—especially when you’re trying to keep your business running smoothly. We regret any inconvenience or disruption this has caused.
Our team aims to provide clear and timely assistance to all customers, and we will address these gaps to ensure that we respond effectively and consistently.
We take your feedback seriously and will share it with our internal team as we always look for ways to improve. While we’re glad you’ve found a solution that works well for your business needs, we’d love to regain your trust if you ever consider giving Melio another try.
All the best, Team Melio
Replied 02/12/2024
Julian
- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
4
Reviewed on 09/10/2024
satisfied payment experiences
It allows me to have a more detailed payment report and better manage payment accounts
Pros
It makes all payment management easier to carry out and gather financial information on a single platform to have control and order of each invoice. The data is stored on a secure platform that allows payment tracking for more security
Cons
I like everything about Melio, I have felt pleased to use this platform that gives me a better job
Response from Melio
Hi there, thank you for sharing your insights with us! We're glad to hear that we've helped streamline your payment management and improve your overall workflow. We'll make sure to pass your feedback along to our internal teams—it’s insights like yours that help us continue to enhance our service. If you ever have more feedback, feel free to reach out to our support team via live chat or by submitting a ticket through our help center, available weekdays from 9am to 8pm EST!
Take care,
Team Melio
Replied 10/10/2024
Kemoi
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
5
Reviewed on 04/05/2023
Melio is user friendly and get the job done consistently
It saves me time with invoicing. I have been using this tool for years and I enjoy using it.
Pros
It's free and it's an essential tool to run my business. I can send invoices and collect payments with ease.
Cons
The processing time on paid invoices. I can't mark invoices as paid within Melio
Alternatives Considered
QuickBooks OnlineReasons for Switching to Melio
It's affordable and I can connect to QuickBooks. And it has a user-friendly interface.Response from Melio
Hi Kemoi, thank you for taking the time to share your experience with Melio. We're glad to hear that our user-friendly platform has been an essential tool for running your business and that you find it easy to send invoices and collect payments. We appreciate your feedback.
Best,
Team Melio
Replied 10/05/2023
