About Less Annoying CRM

Less Annoying CRM is a customer relationship management solution built for small businesses. It offers cloud-based deployment, various configuration options and a dashboard that provides an overview of contact information, projects, files and other information. Less Annoying CRM allows businesses to customize and consolidate their customer information in a single place, accessible to the entire team. The dashboard allows users to view any notes, files, tasks, events and pipeline information related to a contact. Modules include lead tracking, note taking, calendars and task management.
Less Annoying CRM Software - Contact profile - lets you see everything you need to know about your contact in an easy-to-read format.
Less Annoying CRM Software - Your Workspace - your daily dashboard that shows you what you need to get done today.
Less Annoying CRM Software - Calendar - private, shared, team calendars allow you to delegate tasks and events to one another, collaborate, and see what everyone is working on. Integrates with your Google and Outlook calendars.
Less Annoying CRM Software - Custom fields - create unlimited custom fields to store all the information you need to stay on top of for every contact or company.
Less Annoying CRM Software - Pipeline report - this report lets you see exactly where everyone is in any given workflow so that you know what you've done with them, and what you need to do with them next. Can be easily filtered or sorted to show you the contacts you need to see.
Less Annoying CRM Software - Mobile site - our fully-featured mobile site lets you take your contacts on-the-go, and enter notes on any device. See what your team is working on and pull up all the information you need, wherever you are.
Less Annoying CRM video
Less Annoying CRM Software - Contact profile - lets you see everything you need to know about your contact in an easy-to-read format. - thumbnail
Less Annoying CRM Software - Your Workspace - your daily dashboard that shows you what you need to get done today. - thumbnail
Less Annoying CRM Software - Calendar - private, shared, team calendars allow you to delegate tasks and events to one another, collaborate, and see what everyone is working on. Integrates with your Google and Outlook calendars. - thumbnail
Less Annoying CRM Software - Custom fields - create unlimited custom fields to store all the information you need to stay on top of for every contact or company. - thumbnail
Less Annoying CRM Software - Pipeline report - this report lets you see exactly where everyone is in any given workflow so that you know what you've done with them, and what you need to do with them next. Can be easily filtered or sorted to show you the contacts you need to see. - thumbnail

Less Annoying CRM pricing

Less Annoying CRM does not have a free version but does offer a free trial. Less Annoying CRM paid version starts at US$15.00/month.

Starting Price:
US$15.00/month
Free Version:
No
Free trial:
Yes

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Less Annoying CRM Reviews for UK Users

Feature rating

Value for Money
4.9
Functionality
4.5
Ease of Use
4.9
Customer Support
4.9
5 reviews of 563 View all reviews
Kelly
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 19/10/2020

Simple and pleasant

Less Annoying CRM was recommended to me years ago when I was trying to get the company I was working for to start using a CRM. After playing around with the free trial I recognized what a fantastic tool it was! The ability to link tasks and appointments to contacts and customize pipelines revitalized my workflow. Logging interactions with clients and contacts in the CRM meant no more emailing back and forth with our small team, the information was there if anyone wanted it.

Pros

- The ability to link contacts to appointments and tasks made it easy to navigate to the information I needed.
- The dashboard gives a clear (and customizable) overview of what's on the horizon
- It was simple to set up and understand, very intuitive!
- It was easy to import contacts from MailChimp.
- It was easy, and so helpful, to link it to my Google calendar.
- Being able to log emails to the contacts via bcc made it easy to gather all relevant information in one place.

Cons

- I received some exported data from Less Annoying CRM and it was all jumbled into thin columns. This could have been some default setting from the sender though.

Alternatives Considered

Zoho CRM and Insightly

Reasons for Switching to Less Annoying CRM

It was less expensive and easier to understand and use.Zoho was way too robust for the little company's needs, Less Annoying suited us perfectly.
Jon
  • Industry: Education Management
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 08/10/2021

A fantastic mid to small size replacement for expensive enterprise level CRMs

With 2,000 contacts in my database I need something that is organized and keeps historical information -- LACRM does this with a very functional interface.

Pros

Any good software has a learning curve. The LACRM team, and they really work as a coordinated team, was incredibly available and clear in getting me to understand each feature as I got to it both before and then after I bought in. They worked with me to import my old CRM data. As I used it over the months they were as quick, and I mean really quick, in showing me features I missed. There are many opportunities to customize the program. I even got a letter saying they noticed that I wasn't using the Pipelines -- and then showed me how to use that feature for my specific business. Integration with my e-mail is amazing, filling e-mail with clients as fast as I receive or send. When I wanted a search feature they didn't have yet, they taught me a workaround that was very efficient. The more I use LACRM, the more I use LACRM. From "the thing I had to learn" it has moved to the tool I use all day every day. I had to learn a different way to work, but the transition was worth it. It is now present in my life, but certainly not annoying -- with the best customer service I have ever experienced. I don't use Customer Service to fix anything -- but to learn more.

Cons

I would love an overall search function that would reach into documents and notes. I cannot respond to an archived e-mail but have to copy/paste a old e-mail into a new one.

Becky
  • Industry: Media Production
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 03/11/2023

CRM Review

Pros

The price, ease of contacting support and ease of use

Cons

There is really nothing I do not like. It truly can't say anything here.

Rick
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
2
Ease of Use
3
Customer Support
5

1
Reviewed on 05/04/2017

Barely can get it to work on the road

Been using for 4 years. Always hated it. Site is unresponsive when I need it, mostly after sales appointments. It stays in buffer zone and will not pull up when needed. This has been happening for 4 years now. Site also takes to long to navigate from one screen to another, and goes into buffering zone when trying to do that. Site is slow remotely even in areas of 4G and 5 bars on my device. I am currently looking for a faster and easier to navigate site.

Pros

Not much.

Cons

Navigation, slow site.

Thomas
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 22/08/2023

Great value, awesome support

We're a income tax services company, providing both income tax preparation and problem resolution. Keeping track of 1,500 clients can be daunting, especially during tax filing season, and LACRM lets us keep track of all that and pass tasks between team members.

Pros

LACRM allowed me ample customization without imposing too many restrictions on how I wanted to set up and use my CRM. When I launched my own company, I knew I needed a flexible CRM that wouldn't get in my way or be too onerous to keep up to date. LACRM doesn't try to do too much and has minimal preconceived notions of how it should be used. Customer support team is very friendly, very responsive, and super helpful. Integrations with Zapier and Mailchimp are very useful.

Cons

I have minor quibbles only. Zapier support is great but could be stronger; I've had to resort to some workarounds to achieve what I've wanted. Cosmetically, LACRM is focused on B2B use, grouping clients into Companies. As my client base is primarily individuals and families, I've used Companies as Households. Task (To Do) management is acceptable, but it's easier than I'd like for work items to fall off the radar so it sometimes takes manual effort on my part to keep things in focus. I'd like to see more integration between pipelines, tasks, and calendar items. I also wish there were native phone apps for mobile use; accessing on the mobile web is doable but slow.

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