---
description: Review of Gavagai Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Gavagai | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Natural Language Processing (NLP) Software](/directory/4412/nlp/software) > [Gavagai](/software/113658/gavagai)

# Gavagai

Canonical: https://www.softwareadvice.co.uk/software/113658/gavagai

> Gavagai is a text analytics solution that helps businesses of all sizes collect, analyze and visualize customer feedback, reviews and other data on a unified platform. It enables managers to organize textual data using conditional filters and search functionality, generate progress reports and automate various recurring tasks such as booking meetings. responding to customer queries, and more.


Features of Gavagai include data storage, workflow management, data import/export, notifications and more. The platform allows organizations to analyze survey responses and evaluate customer satisfaction scores in real-time. Additionally, it offers a reporting module, which enables administrators to gain insights into topic modelling, sentiment analysis and data visualization via analytics and graphs.


Gavagai comes with an application programming interface (API), which facilitates integration with several third-party platforms, such as Freshdesk, Slack, SurveyMonkey, Intercom, Zendesk and more. Pricing is available on a monthly subscription and support is extended via phone, email and other online measures.
> 
> Verdict: Rated **4.3/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 3 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Gavagai
- **Founded**: 2013

## Commercial Context

- **Starting Price**: €120.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Gavagai offers a free trial for new users, after which the software is available from 120€/month. Before the trial a Gavagai Analyst will walk you through a free Demo in order to help you understand the tool and get you started.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Croatia, Denmark, Finland, France, Germany, Hong Kong SAR China, Iceland, India, Italy, Liechtenstein, Luxembourg, Macao SAR China, Monaco, Netherlands and 15 more

## Features

- API
- Activity Dashboard
- Boolean Search
- Data Capture and Transfer
- Data Extraction
- Data Import/Export
- Data Verification
- Data Visualisation
- Document Management
- Full Text Search
- Language Detection
- Machine Learning
- Metadata Management
- Multi-Language
- Multiple Data Sources
- Natural Language Processing
- Predictive Modeling
- Reporting & Statistics
- Search/Filter
- Sentiment Analysis

## Integrations (6 total)

- Freshdesk
- Intercom
- Slack
- SurveyMonkey
- Zapier
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Natural Language Processing (NLP) Software](https://www.softwareadvice.co.uk/directory/4412/nlp/software)

## Related Categories

- [Natural Language Processing (NLP) Software](https://www.softwareadvice.co.uk/directory/4412/nlp/software)
- [Text Mining Software](https://www.softwareadvice.co.uk/directory/4785/text-mining-software/software)

## Alternatives

1. [Chattermill](https://www.softwareadvice.co.uk/software/384200/customer-experience-analytics-platform) — 4.5/5 (25 reviews)
2. [watsonx Assistant](https://www.softwareadvice.co.uk/software/401140/watsonx-assistant) — 4.4/5 (10 reviews)
3. [Clootrack](https://www.softwareadvice.co.uk/software/389628/clootrack) — 5.0/5 (16 reviews)
4. [Machine Learning on AWS](https://www.softwareadvice.co.uk/software/390863/machine-learning-on-aws) — 4.7/5 (6 reviews)
5. [Tinq.ai](https://www.softwareadvice.co.uk/software/523725/Tinq-ai) — 5.0/5 (1 reviews)

## Reviews

### "Great product" — 5.0/5

> **Hongyu** | *15 October 2020* | Market Research | Recommendation rating: 10.0/10
> 
> **Pros**: It's API allows us to integrate it to our own research platform
> 
> **Cons**: Too expensive, and I extremely hate the limitation that user can only have 20 projects live concurrently, this caused huge innconveniency to us.

-----

### "Amazing tool for understanding text" — 4.0/5

> **Catharina** | *20 October 2020* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: Easy use and has really speeded things up to analyze the customers texts in surveys.
> 
> **Cons**: Sometimes merged words "unmerge" and added words dissapears. It may be mishandling of the tool on my part.
> 
> Amazing, easy, timesaving\!

-----

### "A good tool with a good company" — 4.0/5

> **Anssi** | *20 October 2020* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: Language support is great, having single model for different languages makes my life much easier when there's a load of data to go through. The team is really helpful and there is good guides for use.
> 
> **Cons**: Sentiment analysis is  a bit roundabout. It could have an easier way to give sentiment context for the model in use.
> 
> I have occasionally large amounts of data in four Nordic languages I'm not able to go through myself. With Gavagai I can get handle of what customers are saying without coding myself.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/113658/gavagai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/113658-Gavagai/> |
| en-AU | <https://www.softwareadvice.com.au/software/113658/gavagai> |
| en-GB | <https://www.softwareadvice.co.uk/software/113658/gavagai> |
| en-IE | <https://www.softwareadvice.ie/software/113658/gavagai> |
| en-NZ | <https://www.softwareadvice.co.nz/software/113658/gavagai> |

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