---
description: Review of MatrixCare Life Plan Community Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: MatrixCare Life Plan Community | Reviews, Pricing & Demos - SoftwareAdvice GB
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Breadcrumb: [Home](/) > [Assisted Living Software](/directory/3950/assisted-living/software) > [MatrixCare Life Plan Community](/software/113148/matrixcare-lpc)

# MatrixCare Life Plan Community

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> Life plan community (LPC) EHR software from MatrixCare is a fully managed service designed to meet the specific challenges facing LPCs and continuing care retirement communities (CCRC) by simplifying administrative complexities and providing tools to help improve the long-term health of members. &#10;&#10;Scalable from single facilities to multi-community organizations, the MatrixCare LPC solution offers flexibility, adaptability and compliance in one comprehensive package. Built for interoperability, it seamlessly integrates with other systems to capture each member’s information in a single, cloud-based record, helping promote consistency of care and faster, more accurate reimbursement.  &#10;&#10;Award-winning for its ease of use and enhanced by artificial intelligence and machine learning, the MatrixCare EHR solution supports accurate and consistent care delivery, helping simplify the clinical, financial, and operational complexities involved with senior care in a way that boosts outcomes, efficiency and profitability.
> 
> Verdict: Rated **4.1/5** by 43 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 43 Reviews |
| Ease of Use | 3.6/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: ResMed
- **Location**: Bloomington, US
- **Founded**: 2002

## Commercial Context

- **Pricing Details**: $2k/mo per community, $30k implementation per community, + implementation
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Activity Planning
- Activity Tracking
- Admissions Management
- Alerts/Escalation
- Alerts/Notifications
- Assessment Management
- Attendance Tracking
- Billing & Invoicing
- CNA Tracking
- Care Plan Management
- Charting
- Claims Management
- Clinical Care
- Compliance Management
- Customisable Reports
- Document Management
- EMR/EHR
- Employee Management

## Integrations (6 total)

- Accushield
- Attendance on Demand
- Carefeed
- Prophix One
- Vena
- WelcomeHome

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Assisted Living Software](https://www.softwareadvice.co.uk/directory/3950/assisted-living/software)

## Related Categories

- [Assisted Living Software](https://www.softwareadvice.co.uk/directory/3950/assisted-living/software)
- [Long Term Care Software](https://www.softwareadvice.co.uk/directory/4533/long-term-care/software)

## Alternatives

1. [ECP](https://www.softwareadvice.co.uk/software/448947/ecp-ehr) — 4.7/5 (152 reviews)
2. [Senior Living Core Platform](https://www.softwareadvice.co.uk/software/112728/senior-living-core-platform) — 4.7/5 (63 reviews)
3. [Eldermark](https://www.softwareadvice.co.uk/software/344899/eldermark) — 4.6/5 (37 reviews)
4. [Therap](https://www.softwareadvice.co.uk/software/467875/Therap) — 4.7/5 (77 reviews)
5. [ShiftCare](https://www.softwareadvice.co.uk/software/330693/shiftcare) — 4.6/5 (144 reviews)

## Reviews

### "one stop shop" — 5.0/5

> **andrew** | *2 February 2021* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: my favorite thing about the software is that it simply does more, more than any other package, to truly move to a paper free environment MC LPC is the product that gets you there. also the customization and relationship of the vendor and the client.
> 
> **Cons**: because of the amount of data, the system will frequently not run at a decent pace for the users. this causes some discord with the users. better reporting would be the only want/need
> 
> ive been using the MC LPC system in some form  (AIM,AAOD,AOD,MC) for nearly 20 years. ive seen it evolve and conform to the industry unlike any other platform out there. I have been a member of the CAB since it began and seen the work of that team change the software positively many times.

-----

### "LPC Review" — 4.0/5

> **Jennifer** | *21 January 2021* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: The ability to write ID notes from all over the system and the ability to be in something, but use a link to review other information and then go right where you left off.
> 
> **Cons**: The physician order module to remove the time codes and make it easier for staff to remember to add information to an order. &#10;&#10;We implemented years ago and set up the system with the best practices at that time. Seeing now how some companies are doing things can be frustrating.  I wish we would have a best practices for now explained and someone to help keep up with this.
> 
> We are trying to make it easier for the staff to document all that is needed while spending as much time as they can with the residents.

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### "MDS" — 3.0/5

> **Jennifer** | *2 February 2021* | Hospital & Health Care | Recommendation rating: 2.0/10
> 
> **Pros**: I like the feature that allows update of the nursing assistant care guide from within care plan, even though often
> 
> **Cons**: The software is difficult to navigate, many steps to get to what I need.  Support is not always timely.  It is difficult to customize the product after having it for a while ( not initial set up).  I can not transmit to CMS directly from the software.
> 
> It has not been a good experience.  I have use other software that is much  more user friendly.

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### "After you understand this software inside out, it's such an awesome product." — 5.0/5

> **Grace** | *7 March 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: - Organized&#13;&#10;- Flexible in types of reports you want to run&#13;&#10;- Support team is great&#13;&#10;- You can use it anywhere as long as you have Internet
> 
> **Cons**: - Some of the calculations were incorrect, so you have to make extra steps to make it work properly&#13;&#10;- Some features, that made it very easy to use, like for rate increases, you need to buy them, otherwise it would take hours to find the residents that are up for a rate increase.
> 
> I was able to do my job very quickly. It's hard to use at first, but I really loved using it after I understood it well. It's very organized as well. I wish I knew how to make software like this.

-----

### "Overall, a good product" — 4.0/5

> **Leah** | *21 January 2021* | Hospital & Health Care | Recommendation rating: 6.0/10
> 
> **Pros**: We operate a life planning community with the need for facility management in both licensed and unlicensed settings.  We like the operability across all of our level of care and the ability for the patient chart to stay within one software.
> 
> **Cons**: Integrations with other software products are very expensive.  They offer a number of other software solutions for needs such as retail sales, meal tracking, etc. that are not fully integrated.
> 
> Customer service is exceptional and they have a fantastic number of experts that can assist with your questions and even with brainstorming different setups in the software.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/113148/matrixcare-lpc)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/long-term-care/aod-answers-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/113148/matrixcare-lpc> |
| en-GB | <https://www.softwareadvice.co.uk/software/113148/matrixcare-lpc> |
| en-IE | <https://www.softwareadvice.ie/software/113148/matrixcare-lpc> |
| en-NZ | <https://www.softwareadvice.co.nz/software/113148/matrixcare-lpc> |

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