eClinicalWorks

eClinicalWorks (eCW) is a comprehensive platform designed to streamline healthcare IT for value-based care. The technology covers various aspects of patient care, including scheduling, check-in, documentation, labs, prescribing, billing, and follow-up. The EHR caters to a wide range of medical practices, with over 180,000 physicians nationwide and more than 850,000 medical professionals globally using its clinical documentation solutions. The EHR offers several advanced features including advanced "AI assistants," like PRISMA, a cutting-edge health information search engine that consolidates patient records from diverse healthcare systems; Scribe, an automated documentation tool that boosts efficiency and accuracy; and Eva, a virtual assistant granting providers immediate access to patient histories, health records, and scheduling capabilities directly at the point of care. The platform also has in-place editing capabilities and patient safety and compliance dashboards to ensure accurate and compliant documentation. Additionally, the EHR comes with free data exchange through the CommonWell and Carequality nationwide networks, enabling seamless information sharing between healthcare providers. eCW's Revenue Cycle Management (RCM) and billing services offer healthcare providers the opportunity to streamline their billing operations and enhance profitability. Whether providers choose to handle billing internally or delegate it to eCW, they can expect top-notch services, including achieving an impressive first-pass acceptance rate of 98% or higher. The in-house billing solutions provide providers with greater oversight of the billing process, heightened accuracy, efficiency improvements, and cost savings compared to outsourcing. Additionally, providers have the option to leverage automation through bots to streamline billing procedures, reduce administrative burdens, and enhance accuracy. For those opting to outsource their billing, eCW's services enlist seasoned billing professionals adept at utilizing cutting-edge technology and industry best practices to ensure punctual and precise billing. Furthermore, comprehensive reporting and analytics offered by eCW assist providers in effectively managing their revenue cycle. eCW also provides a range of patient engagement tools designed to enhance the workflow of front office staff and healthcare providers alike. Front office staff can take advantage of features like online check-in and appointment booking tools to streamline administrative tasks and enhance patient satisfaction significantly. Healthcare providers benefit from tools such as Patient Portal, Messenger, healow Pay, and telehealth, which foster improved care coordination, elevate the patient experience, and offer virtual care options to meet evolving healthcare needs. In the era of Value-Based Care, the healthcare sector has pivoted towards prioritizing quality over quantity in patient treatment. Providers are now encouraged to offer superior care leading to improved patient outcomes, rather than merely focusing on the volume of services rendered. This evolution has brought forth fresh challenges, particularly in areas like care coordination, coding, and population health management. eCW steps in to bridge these gaps by providing a suite of tools such as HEDIS, Chronic Care Management, Transition Care Management, Care Plan Oversight, and Remote Patient Monitoring. These tools empower providers to efficiently manage patient populations, enhance care coordination, and deliver top-tier care that meets the requirements of patients, providers, and payers alike. By leveraging these tools, providers are harmoniously poised for success in a Value-Based Care landscape that demands excellence in patient outcomes and care quality. Innovative, advanced, and comprehensive, eClinicalWorks continues to stand at the forefront of transformation in healthcare IT.