Kaseware does not have a free version but does offer a free trial.
- Industry: Design
- Company size: 2-10 Employees
- Used Weekly for 1-5 months
Great product, great customer service.
Significantly improved my time spent on case management.
There wasn't anything I didn't like about the software.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
Basically the user would put in a ticket describing their issue, the bad thing was if the users did not describe the issue correctly it was an issue of trying to figure out what they were wanting.
The email feature was very helpful, It is nice to be able to email users from the ticket.
There were too many selection in this product to choose from and became very hard to use.