--- description: Review of athenaOne Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: athenaOne | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Certified EHR Software](/directory/350/onc-atcb-certified-emr-software/software) > [athenaOne](/software/1106/athenacollector-athenaclinicals) # athenaOne Canonical: https://www.softwareadvice.co.uk/software/1106/athenacollector-athenaclinicals Page: 1 / 38\ Next: [Next page](https://www.softwareadvice.co.uk/software/1106/athenacollector-athenaclinicals?page=2) > athenaOne is an integrated solution designed for healthcare practices, offering electronic health records, revenue cycle management and patient engagement tools. The platform’s EHR is built to align with clinical workflows and supports the specific needs of various medical specialties. By incorporating patient data from external sources directly into the workflow, athenaOne provides a comprehensive view of each patient and supports informed clinical decisions. The system highlights care and diagnosis gaps at the point of care, assisting practices in meeting value-based care requirements. Clinicians using athenaOne have demonstrated strong performance on electronic clinical quality measures. The platform also streamlines billing and reimbursement processes. athenaOne includes integrated products for both practice management and patient engagement. Its mobile application offers clinicians flexibility in accessing information and managing tasks. The patient engagement features facilitate scheduling, check-ins, result delivery, and payments, supporting a more efficient and user-friendly experience for both staff and patients. > > Verdict: Rated **3.8/5** by 909 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 909 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: athenahealth - **Location**: Watertown, US - **Founded**: 1997 ## Commercial Context - **Pricing model**: (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Accounting Integration - Admissions Management - Alerts/Notifications - Appointment Management - Appointment Scheduling - Bed Management - Billing & Invoicing - Case Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Code & Charge Entry - Coding Assistance - Compliance Tracking - Customisable Dashboard - Decision Support Systems - Document Management - Drug Reference Database - Dunning Management ## Integrations (33 total) - Abridge - Assist - Assist - Assist - Beam Health - Bridge - Bridge - Care Management - DeepScribe - Fullscript - PatientIQ - Phreesia - Recommend - Recommend - Rectangle Health ... and 18 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Certified EHR Software](https://www.softwareadvice.co.uk/directory/350/onc-atcb-certified-emr-software/software) ## Related Categories - [Certified EHR Software](https://www.softwareadvice.co.uk/directory/350/onc-atcb-certified-emr-software/software) - [Family Practice Electronic Medical Records Software](https://www.softwareadvice.co.uk/directory/385/family-practice-software/software) - [Cardiology EMR Software](https://www.softwareadvice.co.uk/directory/2/cardiology-emr-software/software) - [Community & Federally Qualified Health Center Software](https://www.softwareadvice.co.uk/directory/3/community-health-center-software/software) - [Electronic Medical Records Software](https://www.softwareadvice.co.uk/directory/8/electronic-medical-record-software/software) ## Alternatives 1. [Carepatron](https://www.softwareadvice.co.uk/software/241061/care-patron) — 4.4/5 (853 reviews) 2. [RXNT](https://www.softwareadvice.co.uk/software/26627/rxnt-emr) — 4.3/5 (496 reviews) 3. [Jane](https://www.softwareadvice.co.uk/software/86099/jane) — 4.8/5 (499 reviews) 4. [Tebra](https://www.softwareadvice.co.uk/software/1329/kareo-billing) — 3.9/5 (1362 reviews) 5. [AdvancedMD EHR](https://www.softwareadvice.co.uk/software/1018/advancedmd-advancedemr) — 3.6/5 (464 reviews) ## Reviews ### "Easy to navigate and speak with providers" — 4.0/5 > **Erica** | *23 March 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I like that Athena is fairly easy to navigate. It has all medical records and appointments and a chat to speak with providers which is super helpful. > > **Cons**: I feel like it is SUPER outdated. Seems like the whole app/website could use a revamp and I still don't like that there is no way for other providers to have access. ----- ### "Don’t wasn’t your time any longer\! AthenaOne is where it’s AT\!\!" — 5.0/5 > **Brook** | *14 April 2026* | Hospital & Health Care | Recommendation rating: 3.0/10 > > **Pros**: Athena One never fails to notify me of my appointment reminders, remind me to do the appointment scheduling necessary with user interface and I have never encountered any bugs and issues. It’s the best option and value for the money with excellent security and 24/7 customer support. > > **Cons**: That I didn’t discover it before wasting time using different appointment managing tools with little to no security regarding my information. > > Athena One is the reason my mental and physical health is thriving again because it notifies me of all appointments, reminds me of all testing needing done and results, and keeps it all organized for bigger situations. Such as important medical appointments for more serious issues. ----- ### "Athena one 2025 review" — 5.0/5 > **Loganne** | *22 December 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: There have been some updates to Athena that have made an already user friendly software that much more user friendly. Everything is in one place and I don’t have to search for anything. > > **Cons**: The only con is that some of the exams that I do aren’t matched up to the codes depending on what I pick but it is an easy click to add what I need. > > Athena is so easy to use and you could truly learn it in a day with proper training if needed as it is so user friendly. ----- ### "Happy office means happy patients" — 5.0/5 > **amy** | *27 February 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Athena incorporates everything into one place which is vital for a busy practice. I found this to be a huge time saver as opposed to having to log into several different systems. > > **Cons**: There have been times I had trouble getting thru to customer service/support, however, when I did, they were extremely helpful. > > Overall, my experience with AthenaOne has been positive. I feel it saves valuable time and that benefits both office staff and the patient. The ease of automated billing has really increased our revenue and the speed in which we are reimbursed in our office. ----- ### "athenaOne for the help" — 4.0/5 > **Haley** | *5 April 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: I've been using athenaOne for a few months now, and I have to say, it's made a world of difference in how I manage my practice. One of the standout features for me has been the automated billing. It's such a time-saver\! I no longer have to stress over the small details or chase down payments. Everything is handled smoothly, and I can focus more on my patients instead of paperwork. Another highlight has been the claims management feature. It keeps everything organized and helps minimize any errors. I appreciate that I get regular updates, which gives me peace of mind. > > **Cons**: I did run into some frustrating moments, especially when it came to customer support. When I had a question or needed help, the response time was slower than I expected, which made things a bit stressful. Overall, while I appreciate the functionality of athenaOne, I just wish their customer service could keep up with the rest of the platform. > > AthenaOne has made managing my practice so much smoother and more efficient. I truly appreciate how it helps both my team and my patients. ----- Page: 1 / 38\ Next: [Next page](https://www.softwareadvice.co.uk/software/1106/athenacollector-athenaclinicals?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/1106/athenacollector-athenaclinicals) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data